Rather than create a Gallic version of Maggie Thatcher to destroy trade unions the French are experimenting with virtual boarding agents at airports. According to one report these avatars always smile, don’t need breaks and never go on strike.
Yes an airport in France is trying out a system where avatars are projected onto human shaped silhouettes, which then help customers. Low cost airlines are creating their own versions. They are programmed to be as unhelpful as possible to remind people of how little they are paying for flights.
Downtime thinks that TUPE legislation should be tweaked to ensure that avatars get the same rewards as the workers they replace.