A new breed of banking IT failure

Online money transfers and banking apps are on the rise, leading to so many branch closures that even bank robbers have given up visiting branches these days.

It’s a good job they have as well, as an unsuspecting customer was locked in the Uxbridge branch of Metro Bank this week after the door technology failed.

The bank kits out branches with a door system which allows banking customers into the building to carry out transactions outside of branch opening hours.

Unfortunately the system failed, locking the poor bloke inside the bank for almost five hours before a staff member was able to free him.

Not good news for those who avoid online banking due to fear of financial IT systems failure.