We need more chatbots and we need them to be more intelligently fuelled by AI and machine learning and big data analytics functions, obviously.
We also need more chatbot tools for developers to build better chatbot User Interfaces (UI), perhaps less obviously than our opening statement.
Let’s face it, developer chatbot tools are now ‘a thing’.
Among the companies now seeking to build in this space is Progress (pls pronounce Prog-Ress, not Prow-Gress) — the firm has now added conversational UI components for Telerik and Kendo UI.
Progress says that this represents the the industry’s first packaged set of UI components built specifically for chatbots.
Enhanced natural conversations
Building a chatbot is of course time consuming and challenging for any software developer.
The conversational UI functionality is available in more than a dozen Telerik and Kendo UI toolsets.
Through the conversational UI components, developers can implement UI design features such as calendars and date pickers that allow the developer to control the direction of the conversation.
“Our expertise lies in our ability to deliver the best technology for building and deploying the applications of tomorrow. The release of the conversational UI components for Telerik and Kendo UI is another example of that commitment to innovation,” said Faris Sweis, SVP & general manager for developer tooling, Progress. “We are the first to market with a packaged set of components that enhances the capabilities of popular chatbot frameworks and are working with companies such as Microsoft, Amazon and Google to put the tools in the hands of our developers that will ensure their success in our ever-evolving technology world.”
Progress promises a consistent design experience i.e. to be able to give chatbots the same look and feel as any other web, desktop, or mobile applications using customisable components.