Lucy Dimes was appointed CEO, Alcatel-Lucent UK & Ireland, in April 2011. Previously, she was Managing Director of Group & Openreach Service Operations, BT. She was also a member of the BT Operate Executive Board and BT Group Equality & Diversity Board. Lucy is interested in the explosive growth in the demand for data and the drive for new services, in particular superfast broadband as an enabler for economic growth and social inclusion. She is also is a Trustee of the Metropolitan Police’s Safer London Foundation and a Fellow of the Institute of Directors.