IT for financial services

UK ranked as top 10 digital economy

The UK has been ranked among the top 10 nations in terms of digital capabilities Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Legal & General picks HomeServe’s IoT LeakBot to protect homeowners

Insurance firm partners with HomeServe to deploy its internet of things LeakBot technology and lower customer premiums Continue Reading

By

• Alex Scroxton, Security Editor

Cryptocurrencies: a niche pursuit?

Cryptocurrencies are on the rise, but why have digital currencies yet to reach the mainstream market? Continue Reading

By

• Angelica Mari

Experian admits mobile and online issues after system upgrade

Some customers of credit referencing company are having problems accessing a service they pay for following an IT upgrade and large customer migration to a new system Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

App-based banking continues its ascent in the UK

The number of people banking from their mobile phones is increasing as more services are made available through the channel Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: Louise McCarthy and Valeria Della Rosa, EBRD

Two women are at the helm of the European Bank of Reconstruction and Development’s technology change programme – the bank’s first-ever digital transformation Continue Reading

By

• Lis Evenstad

Swedish fintech Klarna gains full banking licence

Swedish online payments provider Klarna becomes one of “the largest banks in Europe” after being granted an EU-wide banking licence by the Swedish Financial Supervisory Authority Continue Reading

By

• Eeva Haaramo

Voice biometrics still relatively unheard

Authentication system could help reduce UK fraud by making it hard for fraudsters to glean information from contact centres Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The human apprentices behind robotic automation

IT apprentices are helping large businesses transform their back-office processes through software robots Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Finnish mobile operators opt-out from free EU roaming

Finnish mobile operators have been exempted from new European Union data roaming rules for now Continue Reading

By

• Eeva Haaramo

Microchips implanted in hands could be in use for payments in 20 years

UK consumers are becoming more accepting that biometric authentication will become the norm for payments Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HR technology essential to cutting-edge customer service, say big businesses

If you can’t get your internal HR systems right, the business will suffer – Jaguar Land Rover, Lufthansa and Russia’s Sberbank explain why Continue Reading

By

• Bill Goodwin, Computer Weekly

Tips for buying hyper-converged systems

In this week’s Computer Weekly, we examine the growing market for hyper-converged infrastructure - combining processing, storage and networking into an integrated design - and assess the options available to IT leaders. We ask mature users of the cloud what’s next for their migration to off-premise systems. And we analyse how retail supply chains are developing to keep up with online and mobile shopping trends. Read the issue now. Continue Reading

Challenger bank technology arm hires former ABN Amro IT executive as CIO

Bank and banking technology supplier Fidor hires an experienced banking CIO to support its international expansion Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Lloyds bank staff will move to IBM in outsourcing deal

About 1,500 IT staff at Lloyds Banking Group will join IBM as part of an IT infrastructure outsourcing agreement Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HSBC launches global social network for businesses

HSBC Bank is helping its business customers connect with potential partners through a digital hub Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IR35 reforms: HMRC denies claims that online tax status assessment tool returns unreliable results

HM Revenue & Customs hits back at research that suggests its IR35 online assessment tool is hindering public sector organisations in determining the tax status of off-payroll staff Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Taiwan’s OwlTing taps blockchain to improve food safety

The e-commerce company is using blockchain technology to provide consumers with greater transparency on food sources and production processes Continue Reading

By

• Aaron Tan, TechTarget

CW Nordics: The trouble with connected things

In this issue, Finnish cyber security expert Mikko Hyppönen talks about security in the Nordics, Russia and the trouble with connected devices. Also read how Icelandic airline Wow Air averted disaster through the use of application performance monitoring software when it embarked on a major expansion. And find out how, since December 2015, anyone playing popular sandbox game Minecraft has been able to build their worlds on the actual map of Sweden. Continue Reading

Dubai financial services regulator launches temporary licence aimed at fintechs

Dubai is making it easier for financial technology companies to test out their ideas through a temporary licence Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

SAP aligns with Saudi Arabia’s IT transformation agenda

Global software giant SAP sees an opportunity for its wide portfolio in Saudi Arabia as the Middle Eastern country transforms Continue Reading

By

• Edward Banda

HSBC voice authentication tricked by twins

Twin brothers managed to trick HSBC’s voice recognition security system into giving account access to the wrong person Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus

Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nordic region competes for datacentre dominance

The Nordic region is an attractive region for datacentres as demand for cloud services in the area grows Continue Reading

By

• Eeva Haaramo

Blockchain economy on the horizon

Blockchain technologies will enable many new and disruptive business models than the internet itself, an expert predicts Continue Reading

By

• Warwick Ashford, Senior analyst

Highly skilled professionals at risk of being replaced by computers

Highly skilled jobs will be replaced by artificial intelligence by 2022, says Gartner Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Large UK businesses increasingly want CEOs to have IT background

More large businesses in the UK want a CEO that has a good understanding of IT Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Barclays launches £10m UK digital safety campaign

Barclays is to lead a £10m campaign against digital fraud as research reveals London, Bristol and Birmingham are scam hotspots, with young adults most at risk Continue Reading

By

• Warwick Ashford, Senior analyst

Mayor of London seeks chief digital officer

Capital’s first-ever chief digital officer will oversee the digital transformation of public services across London Continue Reading

By

• Alex Scroxton, Security Editor

UBS applies data protection for compliance and competitive advantage

Swiss bank UBS aims to get greater value out of investments in sensitive data protection systems by using its security capabilities as a differentiator Continue Reading

By

• Warwick Ashford, Senior analyst

IT outsourcing going strong in the Nordics

IT outsourcing is popular among companies in the Nordic region, but the market is changing Continue Reading

By

• Eeva Haaramo

UBS reduces legacy dependence with Microsoft Azure

Swiss bank begins its strategy of moving core systems into the cloud Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nordea strikes partnership with Swedish mobile payment startup

Nordic bank links up with payments startup in its latest fintech project Continue Reading

By

• Eeva Haaramo

UK trade department in New York to promote fintech firms

Group of financial technology firms taken to New York to show off their knowledge of regulatory compliance software Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Blockchain expands reach beyond finance

In this week’s Computer Weekly, we find out how blockchain, the distributed ledger technology behind bitcoin, is extending its reach beyond financial services into new industries such as healthcare, energy and education. We hear from software developers about the pros and cons of componentizing application software. And we examine what a recent court case shows about Oracle’s controversial software licensing policies. Read the issue now. Continue Reading

Mastercard integrates biometric technology into cards

MasterCard tests out biometric technology embedded into payment cards, with further trials in Europe planned Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Banks suffer average of 85 attempted serious cyber attacks a year, and one-third are successful

Banks face daily cyber attacks, many of which succeed in stealing data, research finds Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Kone brings elevator maintenance online with IBM Watson and Salesforce

Lift manufacturer is using sensors and artificial intelligence to support its maintenance staff Continue Reading

By

• Eeva Haaramo

CW Middle East: UAE faces IT recruitment challenge

In this issue, read how organisations in the UAE face a challenge to attract and retain top-quality CIOs and other key IT staff as the region seeks to tackle a technology skills gap. Also, Dubai’s Roads and Transport Authority has revealed that plans to unveil passenger-flying cars are in the final stages, with the initiative expected to launch in July 2017. Meanwhile, the UAE is mirroring global trends by eagerly adopting virtual reality technology. Continue Reading

‘Can do’ attitude of DevOps teams is driving cloud-first strategies

The cloud-first strategies of businesses across sectors are maturing, with DevOps teams playing a leading role Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IAM a core building block for GDPR compliance

Identity and access management is key to enabling organisations to become compliant with the GDPR, increase security and improve customer relationships, according to a senior analyst at KuppingerCole Continue Reading

By

• Warwick Ashford, Senior analyst

Outsourcing service left Scottrade Bank customer data exposed

Mistake by outsourcing service provider left the details of 20,000 Scottrade Bank customers vulnerable to theft Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Wonga warns 245,000 UK customers of cyber breach

Loan firm urges customers to be vigilant after data breach that may have exposed personal details, including some financial information Continue Reading

By

• Warwick Ashford, Senior analyst

Telenor launches IoT pilot in Norway

Telenor is opening up its IoT infrastructure in Norway to encourage students and entrepreneurs to develop IoT products and services Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Research fires warning at banks over branch closures

Traditional retail banks cannot rely on customer loyalty if service levels drop as a result of branch closures and staff cuts Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: F-Secure’s Mikko Hyppönen on the Nordics, Russia and the internet of insecure things

Computer Weekly sat down with Finnish cyber security expert Mikko Hyppönen to talk about security in the Nordics, Russia and the trouble with connected devices Continue Reading

By

• Eeva Haaramo

How to implement a low-power WAN to support the IoT

We explore the options and the implementation process for an LPWAN to support internet of things projects in the enterprise Continue Reading

By

• Rene Millman

Technology investments core to JP Morgan Chase success

US investment bank is reaping the benefits of its $9.5bn annual technology spend Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Australia’s Commonwealth Bank unveils data analytics platform

Free platform made available to bank’s customers at a time when only 34% of the country’s SMEs are making data-driven decisions Continue Reading

By

• Aaron Tan, TechTarget

Are ethical questions holding back AI in France?

France has been slow to create a strategy around the use of artificial intelligence, partly due to questions around ethics Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

Threats grow in Saudi Arabia’s cyber sector

Saudi Arabia's wealth makes it an attractive target for cyber criminals, but what have been the recent trends in cyber crime? Continue Reading

By

• Triska Hamid

Singapore startup partners IBM to pilot blockchain technology

Invictus’ distributed ledger prototype will offer financing options for small and medium-sized enterprises Continue Reading

By

• Aaron Tan, TechTarget

Nearly 2,000 Lloyds bank IT jobs set to move to IBM in £1.3bn outsourcing deal

Around 2,000 IT staff at Lloyds Banking Group are set to transfer to IBM as part of a seven-year IT outsourcing deal, says union Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Paying ransomware attackers perpetuates attacks, says researcher

Continually evolving ransomware is among the threats organisations need to factor into their cyber defences in 2017, but only once they have taken care of the basics, says Kaspersky Lab researcher Continue Reading

By

• Warwick Ashford, Senior analyst

CW Europe: Technology poses new risks to jobs, economies and society

Rapid advances in technology could have destabilising effects on employment and economic growth, and could exacerbate social unrest, the World Economic Forum (WEF) warned. Society’s failure to keep pace with technology change was a key risk under discussion at Davos in January. Continue Reading

Nordea brings social aspect to saving with fintech startup Spiff

Nordea launches a mobile savings app from Norwegian finanical technology company Spiff Continue Reading

By

• Eeva Haaramo

Deutsche Bank creates group-wide CIO role

New chief will drive technology transformation across the bank Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

3D printing gets serious in the Netherlands

3D projects abound in the Netherlands, with the technology being applied to canal bridges, bicycles, ship components and buildings Continue Reading

By

• Jasper Bakker

Businesses blame rivals for DDoS attacks

Industrial sabotage is considered to be the most likely reason behind a distributed denial of service attack, a study has revealed Continue Reading

By

• Warwick Ashford, Senior analyst

Santander bank to work with IBM developing mobile apps for staff

Santander bank wants to make its staff more productive through mobile apps, which it will create alongside IBM Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cyber criminals net £8bn from financial services in 2016

Organised cyber fraud gangs are turning their attention to online lenders and emerging financial services, potentially netting £8bn in 2016, a report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Banking malware, DDoS, ransomware and CEO fraud top UK cyber threats

Businesses need to be aware of the value of their data, how that data is likely to be attacked, and how to defend against particular attacks, says leading UK cyber cop Continue Reading

By

• Warwick Ashford, Senior analyst

CW Nordics: Top IT priorities for Nordic CIOs in 2017

In this first issue of CW Nordics in 2017 we take a look what CIOs in the region are expecting in the year ahead. We asked a select group of CIOs and analysts in Denmark, Finland, Norway and Sweden what IT projects are at the top their priority lists. Also read about the Nordic region as a hotspot for IT startups, with Sweden punching above its weight in financial technology. And find out how board executives at healthcare company Elekta are analysing workforce data to make better strategic decisions. Continue Reading

HPE services and CSC to become DXC Technology

The merger between HP's services division and CSC will launch in April 2017 and is expected to save the companies billions Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UAE bank builds predictive marketing models

Rakbank is using SAS analytics software to better understand its customers following a successful implementation of the supplier’s anti-money laundering software Continue Reading

By

• Edward Banda

HMRC rejects Gov.uk Verify

HM Revenue and Customs says it won’t be using Gov.uk Verify, which could cause difficulties for the government’s target of having 25 million Verify users by 2020 Continue Reading

By

• Lis Evenstad

Cloud contracts are still a minefield

Cloud computing is maturing in the enterprise space, but the contracts that underpin cloud services have not evolved at the same pace Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Co-op Bank up for sale now legacy shift to IBM is complete

Bank put up for sale just days after it completed a multimillion-pound migration of its legacy banking platform into an IBM datacentre Continue Reading

By

• Cliff Saran, Managing Editor

Santander introduces voice-controlled payments

Santander has taken its voice-controlled banking initiative to the next phase, with customers now able to make payments by voice Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Benelux: Is there a Dutch digital delusion?

On government and business levels, the Netherlands aspires to be a digital leader in Europe, but it may be losing ground because of a lack of research and development investment. Also in this issue, IT decision makers based in the Benelux region are less confident than their European neighbours that IT budgets will increase in 2017, and Dutch bank ING, which used digital technology to reinvent itself after the financial crash, is about to reinvent itself again. Continue Reading

Middle East and North Africa public cloud spend to hit $2bn by 2020

Middle East-based organisations are turning to public cloud services, with software as a service driving a major year-on-year spending increase Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How AI is disrupting the role of call centres and call centre staff

Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading

By

• Lara Ponomareff, CEB

Artificial intelligence will increase productivity by sharpening human mind

The combination of AI and humans will triple productivity if businesses get the balance right for different roles Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Mixed feelings on Australian enterprise app market

The enterprise mobile app development market is attracting big money despite a lack of corporate appetite Continue Reading

By

• Beverley Head

Singapore and Indonesia stand out for IT spend in Apac banking sector

Singapore is the top spender on IT for banking of all developed economies in the Apac region, while Indonesia has the fastest growth rate in IT spending Continue Reading

By

• Ai Lei Tao

Lloyds Bank hit by massive DDoS attack

It has emerged that UK banks have been targeted by a DDoS campaign that affected services intermittently only at the Lloyds Banking Group Continue Reading

By

• Warwick Ashford, Senior analyst

Blockchain can cut investment bank infrastructure costs by 30%

Investment banks can make huge cuts to their IT infrastructure costs through blockchain, according to analysis Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HSBC appoints technology advisers to keep pace with IT changes

Bank hopes to gain knowledge about technologies such as artificial intelligence and biometric security through its new technology advisory board Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The evolution of smart Dubai

Aisha Bin Bishr, director general at Smart Dubai Office, discusses how Dubai is evolving as a smart city with the support of local telecoms provider Du. Continue Reading

By

• Edward Banda

Davos: Technology poses new risks to jobs, economies and society

Politicians and business leaders will discuss the risks posed by technology to jobs, political stability and cyber security at the World Economic Forum in Davos Continue Reading

By

• Bill Goodwin, Computer Weekly

Lloyds Bank digital banking problems an industry warning

Lloyds Bank’s digital banking problems still unresolved after a second day Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Tech focus helps Singapore go second in globalisation index

Singapore is the second most globalised economy in the world and its IT infrastructure is critical to this achievement Continue Reading

By

• Ai Lei Tao

Cyber security scare stories could sharpen focus at banks

There are continual cyber attacks on banks, and although most are repelled, there is significant room for improvement Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Robots replace staff at Japanese insurance firm

Japanese insurance company Fukoku Mutual Life Insurance replaces 34 members of its claims assessment team with IBM Watson Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Customer-first approach will make 2017 a challenge for Dutch CIOs

CIOs in the Netherlands could see their strategies lead to thousands of jobs being cut as businesses automate Continue Reading

By

• Rian van Heur

Top 10 financial services stories of 2016

Here are 10 of the most popular fintech articles on Computer Weekly in 2016 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Top 10 IT security stories of 2016

Here are Computer Weekly’s top 10 IT security stories of 2016: Continue Reading

By

• Warwick Ashford, Senior analyst

Top 10 cyber crime stories of 2016

Here are Computer Weekly’s top 10 cyber crime stories of 2016: Continue Reading

HMRC slammed over tax probe into Newcastle datacentre campus investors

HM Revenue and Customs said it is committed to clamping down on abuses of the UK tax system, following criticism of its decision to recoup tax relief payments to datacentre investors Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

European law enforcement seeking smart ways to fight cyber crime

Cyber criminals are always likely to be better resourced than law enforcement. Now, national and regional police forces in Europe are switching tactics to even the odds. Under-resourced law enforcement needs a smarter approach as cyber crime becomes increasingly prevalent and sophisticated, backed by the money and expertise of organised crime groups set up and run as well-resourced and efficient professional business organisations. Cyber crime operations typically have teams dedicated to looking at open source intelligence, targets’ physical environments, weaknesses in supply chains, and potential collaborators inside target organisations to enable sophisticated, blended attacks that involve a combination of actions against a range of vulnerabilities, making them difficult to detect and defend against. Continue Reading

Metro Bank moves IT infrastructure to cloud

Metro Bank moves its IT infrastructure to a private Rackspace cloud platform, which will allow it to keep up with the latest technologies and reduce costs Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IT Priorities 2017: Nordic organisations to spend more on cloud services

The adoption of cloud computing in its many guises will be a top priority in the Nordic region in 2017 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The United Arab Emirates enterprise IT trends for 2017

The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading

By

• Alicia Buller

40 firms to trial IBM Watson cognitive computing for cyber security

Forty companies sign up to apply IBM’s Watson cognitive computing systems to cyber security, but threat intelligence experts caution against total reliance on such systems Continue Reading

By

• Warwick Ashford, Senior analyst

London Stock Exchange opens tech services centre in Sri Lanka

The London Stock Exchange increases its technology support services operation in Sri Lanka Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Top 10 ANZ enterprise IT stories of 2016

Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Academics link payment card vulnerability to Tesco Bank cyber heist

UK academics uncover a vulnerability in online payment systems, which they say could have been used in the Tesco Bank cyber heist Continue Reading

By

• Warwick Ashford, Senior analyst

Mastercard uses artificial intelligence for transaction approval

Mastercard is using artificial intelligence to reduce the number of transactions that are wrongly declined, while maintaining security Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Axa offers on-demand insurance via mobile app

Insurance company launches app that offers quick and easy insurance cover for individual items owned by customers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Middle East bank to launch AI for customer support

Middle East bank Emirates NBD is piloting artificial intelligence to automate customer services Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA