IT for financial services

UK government details plans for National Cyber Security Centre

The objectives of the UK’s National Cyber Security Centre are to address systemic vulnerabilities, reduce risks, respond to serious incidents and nurture national cyber security capability Continue Reading

By

• Warwick Ashford, Senior analyst

A new wave of cyber attacks targets the Middle East’s banks

Hot on the heels of the Qatar National Bank breach comes a campaign employing advanced social engineering techniques Continue Reading

By

• Tom Paye

Philippines expands tax payments with mobile system

The Philippines tax office is enabling people to access more services via their mobile phones Continue Reading

By

• Ai Lei Tao

ING Turkey uses digital technology to improve services and grow customer base

Turkish bank uses business process management technology to offer financial services through 1,500 grocery stores, technology outlets and post offices Continue Reading

By

• Bill Goodwin, Computer Weekly

HSBC cuts hundreds of UK IT jobs

HSBC is cutting its UK IT workforce and transferring jobs to lower-cost countries as part of its global delivery strategy Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Time to shift information security focus away from prevention, says Swiss bank CISO

Organisations need a new approach which recognises security is “breakable”, according to Michael Meli Continue Reading

By

• Warwick Ashford, Senior analyst

Swift reports another Bangladesh central bank-style cyber attack

Global financial messaging organisation Swift warns of a highly adaptive cyber criminal campaign targeting banks with user credentials to submit transfer requests Continue Reading

By

• Warwick Ashford, Senior analyst

IAM central to Deutsche Bank’s digital transformation

Deutsche Bank is using a centralised identity and access management (IAM) system and an application program interface (API) architecture for digital transformation Continue Reading

By

• Warwick Ashford, Senior analyst

CW Nordics: May 2016

The Nordics is seen as a pioneer of the latest IT. The populations of the region are keen to try out new IT services and it has a large population of IT startups creating them. In banking, for example, the region is pushing the tech boundaries. One of the most overt changes digital technology has brought to people’s lives is how they do their day-to-day banking. Most developed economies are seeing the same trends: bank branches closing; people using cashless payments; and mobile phones becoming the most popular banking tools. But the Nordics could be a pioneer. In this quarter’s issue of CW Nordics, we feature a debate about whether Sweden, the region’s biggest economy, could become the first country in the world to go cashless. Continue Reading

Singapore smart city chief delivers vision to the world

The Singapore government minister running the city state's smart nation project tells the world about the country’s smart nation vision Continue Reading

By

• Zafar Anjum

Swedbank boosts customer service with a virtual assistant

Nuance Nina will offer basic frontline support for online customers Continue Reading

By

• Eeva Haaramo

CW ANZ: May 2016

The Australian payments system is being transformed with mobile banking and programmable tap-to-pay terminals now ubiquitous and a major shake-up of the national payments system underway. It’s clear the country’s biggest banks aren’t afraid of innovation, with investments being made in the financial services digital development trend, known as fintech. But why are Australian banks afraid of Apple Pay, which has been mostly ignored by banks? Continue Reading

Ransomware emerges as a top cyber threat to business

Security researchers at Kasperky Lab and FireEye confirm that the upward trend of ransomware is continuing and has emerged as a top threat to business Continue Reading

By

• Warwick Ashford, Senior analyst

Gulf Air creates private cloud to support open-source big data engine

Airline is using a private cloud and open-source software to enable it to analyse social media and understand what consumers think about it Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Real-time data helps manage traffic in Philippines

OpenTraffic smart data platform provides free GPS information for better analysis of travel speeds and journey times in Metro Manila and Cebu City Continue Reading

By

• Ai Lei Tao

Shell the latest multinational to insource IT offshore

Oil giant Shell is the latest large business to announce plans to insource its IT operations at a delivery centre in Bangalore, India Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Tech-savvy Asean populations shake up enterprise IT, says AIA CTO

A young, urban and tech-savvy population in the Asean region has forced enterprises to rethink their IT strategies Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cyber security in Belgium will gain prominence after terror attacks

Belgium’s physical security has been branded inadequate, so how does the country’s cyber security measure up? Continue Reading

By

• Stef Gyssels

Saudi Arabia could warm to cloud computing, so long as regulation and connectivity keep pace

One of the world’s biggest oil producers has responded to tumbling crude prices by announcing a $2tn war chest to fund an economic diversification strategy, with IT set to be a beneficiary Continue Reading

By

• Alicia Buller

Young people unaware of IT roles in financial services

Careers firm Investment 2020 claims young people have little awareness of the IT roles available in the financial services sector, or what routes to take to get there Continue Reading

By

• Clare McDonald, Business Editor

Disrupting IT in the Nordics, from banks to taxis

IT is dramatically changing traditional industry sectors in the Nordic region. Computer Weekly examines the transformation Continue Reading

By

• Eeva Haaramo

Mobilising a workforce drives up performance and productivity

Mobile workers are also more creative, satisfied and loyal, says EIU study Continue Reading

By

• Alex Scroxton, Security Editor

Singapore is second most cloud ready country in Asia-Pacific

Broadband quality, data privacy and pro-business regime makes Singapore the second most cloud ready country in the Apac region Continue Reading

By

• Ai Lei Tao

Lloyds Bank offshores more IT roles to India

Lloyds Banking Group is offshoring more IT jobs to India as part of its latest cost-cutting announcement Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

EE to onshore all customer service calls

Mobile operator EE attempts to improve customer services by bringing call handling onshore Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Indonesian internet users turn to smartphones to go online

Organisations with a cyber footprint in Indonesia must understand most internet users in the country access online content and services on smartphones Continue Reading

By

• Ai Lei Tao

France takes the lead in the global open data race

The appointment of a chief data officer (CDO) has already seen the nation create five different types of economic and social value Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

Singapore online grocer RedMart uses cloud ERP to drive growth

Online retailer RedMart turned to cloud-based enterprise resource planning (ERP) when its existing system struggled to keep up with business growth Continue Reading

By

• Ai Lei Tao

Singapore SME makes HR analytics affordable for other small companies

A small supplier in Singapore is offering other SMEs a SAS-based HR software shared service Continue Reading

By

• Ai Lei Tao

CIO interview: Gerard Spans, Arcadis

The CIO of the Netherlands-based global design and consulting company tells Computer Weekly how he manages the three responsibilities which he sees as the future of his role Continue Reading

By

• Jenny Stadigs

Capgemini to build 100-strong team of blockchain specialists

The IT services firm is building a team of 100 blockchain experts as banks start to consider the technology as the future of financial services Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

E-commerce struggles for growth in Asean countries

Online retail market growth in the Asean nations remains slow but nonetheless significant, according to a survey of consumer habits in the region Continue Reading

By

• Ai Lei Tao

Australian universities increase IT spending well above global average

Australian universities are increasing their IT spending as they improve learning and operational efficiency Continue Reading

By

• Beverley Head

Social media could be used to identify refugees, says fintech founder

A panel at the Innovate Finance Summit 2016 discussed ways refugees could access funds, including digital identities, smartphones and peer-to-peer applications Continue Reading

By

• Clare McDonald, Business Editor

Singapore’s Jurong Health Services: Transforming healthcare through data technologies

Ng Teng Fong General Hospital (NTFGH) is being recognised for its high standards of data use Continue Reading

By

• Ai Lei Tao

Digital Leaders Awards open for public vote

The Digital Leaders 100 is open for a public vote to decide the winners of this year’s awards, including Digital Leader and FinTech Innovation of the Year Continue Reading

By

• Lis Evenstad

Panama Papers revealed by graph database visualisation software

The 11.5 million files leaked from Panama-based law firm Mossack Fonseca are being interrogated by journalists using a combination of Neo4j’s graph database and data visualisation software Linkurious Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

IT services firm creates 500 jobs in Welsh local authority

IT services firm CGI creates 500 jobs in south Wales following a £3.2m investment from the Welsh government Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Adwind at centre of cyber attack on Singapore bank

Kaspersky Lab has revealed that the Adwind malware-as-a-service platform was at the centre of an attack on a Singapore bank Continue Reading

By

• Zafar Anjum

Hunters: a rare but essential breed of enterprise cyber defenders

They wait, they watch, they search the outer reaches of networks and the darkest corners of the web, setting traps, crafting tools, collecting evidence and going in pursuit: they are the hunters Continue Reading

By

• Warwick Ashford, Senior analyst

DNB to close 59 branches in Norway as online banking dominates

Norwegian bank DNB is closing branches and cutting jobs as more customers move to digital channels Continue Reading

By

• David Nikel

The dawn of managed services in the Middle East

Managed services are on the up in the Middle East, with enterprises looking at ways to support critical infrastructures while they invest in new technologies Continue Reading

By

• Edward Banda

CIO interview: Martin Uudelepp, Fonus Group

The interim CIO of Swedish family law and funeral group Fonus tells Computer Weekly about his role as a “chaos pilot” Continue Reading

By

• Jenny Stadigs

Danish utility NRGi goes offshore for IT platform transformation

Danish utilty NRGi has outsourced its IT to Indian services supplier Wipro as it attempts to transform its operations amid increased competition Continue Reading

By

• Eeva Haaramo

Android Pay UK launch announced by Google

Google is entering the UK mobile phone payments market, with Android Pay expected to be available in months Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Norway’s Storebrand chooses Cognizant for digital transformation

Norwegian financial services firm becomes the latest Nordic-based organisation to sign a major IT outsourcing deal with an India-based supplier Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

National Cyber Security Centre to be UK authority on information security

The UK’s National Cyber Security Centre (NCSC) is to be the UK's one-stop authority on infosec, based in London and led by GCHQ's Ciaran Martin Continue Reading

By

• Warwick Ashford, Senior analyst

What does the IT sector think of the UK potentially leaving the EU?

The referendum on the UK’s membership of the European Union is fast approaching and the country’s IT sector is taking sides Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Australian girls believe online harassment is endemic

There are clear signals that online threats against women and attempts to invade their privacy are becoming societal norms in Australia Continue Reading

By

• Beverley Head

CIO interview: Charlotta Nyström, Kemira

Finnish chemical industry group CIO sees networking with other CIOs as an essential part of her job Continue Reading

By

• Jenny Stadigs

Which IT services suppliers are European businesses most satisfied with?

TCS has won top spot for European customer satisfaction for the third year running, according to Whitelane Research Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Fintechs want to take one-third of traditional banks’ business

Banks know they could lose large chunks of business to fintech firms, but if the challengers have their way, it will be more than expected Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Atom Bank to offer artificial intelligence-based customer support

Digital bank is integrating AI into its mobile banking app for customers to access support Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nationwide unifies business and public Wi-Fi in 700 branches

Nationwide Building Society rolls out a unified Wi-Fi network across both its public and enterprise properties Continue Reading

By

• Alex Scroxton, Security Editor

Robots at your service

In this week’s Computer Weekly, we find out how financial services firms are investing in artificial intelligence to create robo-advisors to help customers with financial advice online. We ask if virtual reality is ready for mainstream business adoption or is still just an over-hyped technology. And we examine the key steps needed to successfully build smart cities using internet of things and networking technologies. Read the issue now. Continue Reading

Automated financial advice service causes RBS job losses

RBS announces job cuts as it invests in automated services designed to give online financial advice Continue Reading

By

• Clare McDonald, Business Editor

Predictive maintenance brings efficiency to Trenitalia

New management system will help railway company reduce costs by applying predictive maintenance and data analytics to essential parts Continue Reading

By

• Piero Macri

Royal Mail becomes eighth accredited Gov.uk Verify provider

The Royal Mail is the latest provider to be accredited to support the government’s Gov.uk Verify identity assurance service Continue Reading

By

• Lis Evenstad

$1bn cyber bank heist thwarted by spelling error

Cyber thieves made 30 requests for the New York Federal Reserve to transfer nearly $1bn from the Bangladesh central bank’s account, but a typo and the volume of requests alerted banking officials Continue Reading

By

• Warwick Ashford, Senior analyst

Indian suppliers are mopping up Nordic business

Indian IT suppliers are blazing a trail in the Nordic region with large deals and major local investments Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Broadband will reach 40% of Vietnam households by 2020, claims government

The Vietnamese government announces plans to increase access to broadband networks for its citizens, proposing a figure of 40% in four years Continue Reading

By

• Ai Lei Tao

DHL Asia-Pacific Innovation Centre incubates future logistics technology

DHL's innovation centre in Singapore is trying out the future logistics technologies it plans to introduce across its Asian business Continue Reading

By

• Zafar Anjum

CIO interview: Anders Candell, Stora Enso

CIO at Finnish pulp and paper manufacturer shares advice for shouldering a new CIO position and guiding the business towards innovative technology Continue Reading

By

• Jenny Stadigs

Tech Nordic Advocates partners with Nordic Startup Conference

Tech Nordic Advocates, sister organisation of startup group Tech London Advocates, is partnering with the Nordic Startup Conference show in Copenhagen in March Continue Reading

By

• Eeva Haaramo

Payments regulator wants banks to sell stakes in Vocalink

The UK payments regulator wants banks to loosen their grip on the payments infrastructure by selling off some of their stake in it Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cyber crime is fastest growing economic crime, says PwC report

More than half of UK organisations say they expect to be the victim of cyber crime in the next two years, suggesting it will become the UK’s largest economic crime, says a PwC report Continue Reading

By

• Warwick Ashford, Senior analyst

Mapping technology turning Depok in Indonesia into smart city

Depok in Indonesia is using mapping technology to support its smart city ambitions Continue Reading

By

• Ai Lei Tao

Dutch water wants to move beyond dipping its toes into big data pool

Dutch water company Brabant Water wants to use data to improve the service it provides to customers, as well as identify problems on its distribution network Continue Reading

By

• Kim Loohuis

Internet of things helps track endangered dugongs in the Philippines

Fishermen in the Philippines are using smartphones and apps to help conservationists protect an endangered species Continue Reading

By

• Ai Lei Tao

HR technology heads to cloud in Finland

Computer Weekly talked to Finnish experts about Finnish enterprises moving to cloud-based HR IT systems Continue Reading

By

• Eeva Haaramo

HSBC launches biometric security for mobile banking in the UK

Bank claims UK’s largest planned roll-out of voice biometric security technology, with more than 15 million customers in line for voice and fingerprint authentication services Continue Reading

By

• Warwick Ashford, Senior analyst

CW Europe: February 2016

In Europe cloud is restricted and hybrid setups make use of local compute and storage. Continue Reading

Middle East telecoms operators face up to IoT smart city challenges

As smart city initiatives spring up in the Middle East, telecoms operators contend with the strain of the internet of things (IoT) on networks Continue Reading

By

• Tom Paye

Electronics supplier RS Components outsources business process systems in online push

Electronics manufacturer RS Components outsources its corporate software development to Atos in a bid to modernise its customer services Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Telstra is transforming Australian IT infrastructure

Telco is transforming its IT operation to make better use of the cloud, data and application programming interfaces Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Sweden’s NFT Ventures looks to Finland for fintech startups

Swedish startup fund that targets financial technology developers has expanded its reach into Finland Continue Reading

By

• Eeva Haaramo

US IT professionals overconfident in cyber attack detection, study finds

Most US IT professionals are confident in key security controls to detect cyber attacks – but unsure how long it would take automated tools to discover a breach Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Ismo Platan, SSAB

Retiring CIO of Swedish steel company tells Computer Weekly about the progress made in merging two Nordic steel firms and looks at the biggest hurdles that lie ahead Continue Reading

By

• Jenny Stadigs

Digital internships in India with TCS now open to UK graduates

India’s biggest IT supplier, Tata Consultancy Services, plans to recruit 1,000 UK graduates for paid internships over the next four years Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The OpenStack Foundation: Building enterprise trust in open-source clouds

With HMRC and the European Commission emerging as OpenStack adopters, the OpenStack Foundation's CEO explains how it has set about winning over the enterprise with its open-source cloud platform Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Paym usage doubles every six months

Mobile payments provider says use of its mobile payments service is increasing by about four times each year Continue Reading

By

• Clare McDonald, Business Editor

Insurance giant RSA announces another outsourcing deal

Insurance company RSA has penned its second major outsourcing contract in a week as it extends a BPO contract with Accenture Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

AstraZeneca IT insourcing exceeds expectation

The man heading up AstraZeneca’s project to insource its IT updates Computer Weekly on progress and explains the early benefits being reaped Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How software protects people

In this week’s Computer Weekly, we find out how software is helping to maintain safety in high-risk sectors like oil & gas, aerospace and healthcare – and what lessons they hold for other organisations. We offer six tips from CIOs for innovation with data. And after the HSBC cyber attack, we examine the continuing threat to businesses from distributed denial of service (DDoS) attacks. Read the issue now. Continue Reading

Assa Abloy outsources IT transformation to Wipro

Swedish lock maker has outsourced its IT infrastructure to Indian IT services firm Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Post Office faces group litigation over Horizon IT as subpostmasters fund class action

Subpostmasters who claim to have been wrongly convicted of fraud take the Post Office to court after getting the funds for a group action Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Johan Kestens, ING Belgium

ING Belgium’s CIO talks to Computer Weekly in depth about the technology-driven changes in the banking sector Continue Reading

By

• Mark Samuels

Visa opens up its technology to developers

Software developers at fintech companies and banks are to be given access to Visa’s technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Insurance giant RSA outsources to Wipro

Insurance group takes on infrastructure as a service from Indian supplier Wipro in a bid to consolidate its European IT Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

PAC criticises Universal Credit programme for lack of transparency

Public Accounts Committee report slates lack of transparency around Universal Credit and calls for specific plans for the roll out of the digital service to be made public Continue Reading

By

• Lis Evenstad

DDoS is most common cyber attack on financial institutions

January’s attack on HSBC is typical for the financial sector, but no business should consider itself unlikely to be targeted in this way, say security experts Continue Reading

By

• Warwick Ashford, Senior analyst

Göteborg Energi outsources IT with €40m deal

Nordic energy company will use outsourcing agreement as a platform to modernise its IT environment Continue Reading

By

• Eeva Haaramo and David Nikel

Malaysia builds smart traffic system in its Silicon Valley equivalent

Malaysia is testing out a traffic management system in the town of Cyberjaya, which is a test bed for smart city innovation Continue Reading

By

• Ai Lei Tao

HSBC online services hit by DDoS attack

HSBC was hit by a distributed denial of service (DDoS) attack, which targeted its online personal banking services. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Five CIO tips for building an IT strategy in the digital age

CIOs and strategy experts share their experiences of creating an IT strategy that makes the most of the digital revolution Continue Reading

By

• Mark Samuels

CIO interview: Jo De Vliegher, Hydro

The CIO at Norway's Hydro has established an IT department that allows for regional autonomy and central guidance at the same time Continue Reading

By

• Jenny Stadigs

Could Sweden become the first cashless society?

Sweden is fast becoming a country where cash is on the periphery of payments, and some think it might be the first to become cashless Continue Reading

By

• Eeva Haaramo

Wal-Mart to make huge data and analytics investment in India

Retail giant Wal-Mart is investing heavily in its IT development centre in Bangalore, turning the city into its most important centre outside the US Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Alstom outsources IT transformation to HCL Technologies

Train engineering company Alstom has outsourced its IT to HCL Technologies as part of a five-year transformation project Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Shout it out cloud: why Australian CIOs should use cloud to transform

CIOs in Australia, like everywhere else, must look at the cloud options available or face being left behind Continue Reading

By

• David Braue