Opinion

Opinion

Business intelligence and analytics

• UK winners and losers in digital tech

  The UK's retail and telecoms companies are among the best in the world at digital technology, but a survey of digital leaders shows there is still room for improvement for many UK firms  Continue Reading

• How design thinking will affect today’s analysts

  A user research manager at Tableau Software explains the import of an eye-tracking survey, focused on understanding how humans consume dashboards  Continue Reading

• AI: Black boxes and the boardroom

  Computers can and do make mistakes and AI is only as good its training so relying purely on machine intelligence to make critical decisions is risky  Continue Reading

• Big data skills shortages – and how to work around them

  Businesses are finding it hard to recruit enough people with big data and analytics skills, but for CIOs there are alternative strategies to consider  Continue Reading

• Hacking the internet of things just got easier – it’s time to look at your security

  Are you taking security for internet-connected devices seriously enough?  Continue Reading

• The digital revolution: push or pull?

  The “digital revolution” has parallels with the 1889 Land Rush in Oklahoma. Some succeeded, some failed and others wished they had never set off on the journey  Continue Reading

• Let’s have some more straight talking on AI and robotics

  How do you ensure artificial intelligence grows with your business and does not turn into an assortment of technologies that may be fantastic but don’t integrate or scale well?  Continue Reading

• Emerging technologies: How can you cut through the noise?

  Technology leaders need to focus the raw potential of emerging technology into a set of priorities with measurable, tangible business impacts  Continue Reading

• What would Mr Tulkinghorn think?

  Law firms have begun to use AI in the review and analysis of data, which has profound implications for way law firms deliver services to their clients  Continue Reading

• How AI is disrupting the role of call centres and call centre staff

  Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch  Continue Reading

• The digital opportunity for CIOs

  CIOs have a unique opportunity to lead the digital strategy in their organisations, but they have to move quickly to make sure they have the right skills and infrastructure in place  Continue Reading

• Open data in the public sector – what’s next?

  Public bodies have made important strides in open data – but there is still a long way to go to fully realise the benefits and opportunities  Continue Reading

• Investigatory Powers Bill – the case for mass surveillance

  As the Investigatory Powers Bill goes through its final stages in Parliament, a former GCHQ intelligence officer puts the case for the bulk surveillance powers contained in the legislation  Continue Reading

• A Good American: a personal take on mass surveillance

  Director Friedrich Moser draws some conclusions on mass surveillance from his groundbreaking documentary on the work of NSA whistleblower, Bill Binney  Continue Reading

• A day in the life of the Investigatory Powers Tribunal

  Britain's most secretive court combined the surreal with the deadly serious, as it debated the legality of bulk data collection by MI5, MI6 and GCHQ  Continue Reading