The questions IBM wouldn't answer

You can read the story about IBM being sued for £3 million for allegedly selling other people’s patented software here.

What’s sad about this case is that IBM has refused to offer any guidance to current users of the software in question – Websphere and Net Commerce – about what they can do to check they are on the right side of the law – which is exactly what brought about the case in the first place!

But don’t think the IBM PR machine has forgotten about you the customer, oh no.

At just 17.39 today I received an email that said: “IBM today introduced VBrick VideoPlug-in for Lotus Sametime.”

Brilliant.

So when certain users moan, as many have at my colleague Cliff Saran on his blog, just remember who’s asking the questions for your benefit.

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