The Meltdown and Spectre CPU vulnerabilities constitute the greatest test yet of the public cloud provider community’s data security claims, says Caroline Donnelly, while providing enterprise IT departments with plenty to get their teeth into.
According to the researchers who uncovered the bugs, both could be used by malicious individuals to extract and read data stored in the memory of applications. And – in the case of the cloud – make it possible for customers on the same platform to access each other’s data.
The big hitters of the public cloud community (Amazon Web Services, Google and Microsoft, to name a few) mobilised quickly in the face of this theoretical threat – to patch their systems and assure users.
First mover advantage on Meltdown
Google, whose Project Zero team are among the research groups credited with bringing Meltdown and Spectre to the world’s attention, said its efforts to mitigate the threats began as far back as June 2017.
It is anyone’s guess how much warning Amazon and Microsoft were given to prep their defences, but both confirmed their systems were in the throes of being patched (or already were) within hours of the flaws first becoming public knowledge.
That’s a speed of response few (if any) private-enterprise datacentre operators could ever hope to achieve. It is also fair to assume not many would have been afforded the luxury of a seven-month head start on addressing these vulnerabilities either.
Amazon, Google and Microsoft have all previously made the point that few enterprises can afford to spend as much as they do on cloud security.
For that reason, they claim data stored in their clouds is better protected than the information enterprises leave languishing in private datacentres.
It’s a declaration that is difficult to argue against, particularly when you consider the high calibre of info-security staff the tech giants tend to attract too.
What the response of the Big Three to Meltdown and Spectre shows the enterprise (particularly the firms still holding out on cloud) is that Amazon, Google and Microsoft’s cloud security claims are not all talk.
These companies had their patches created, tested and deployed by the time most enterprise datacentre operators were still probably trying to tell Meltdown and Spectre apart.
Monitoring the Meltdown
Outside of the cloud, enterprise IT departments still need to make sure their on-premise servers, PCs, and Apple Mac devices are patched and protected from Meltdown and Spectre.
“Unfortunately for IT staff, this is not a ‘one and done’ solution, as there are knock-on impacts from patching the vulnerabilities,” Craig Lodzinski, developing technologies lead at IT infrastructure provider Softcat, tells Ahead in the Clouds (AitC).
“I’d envisage the ripple effect will continue for months, with IT staff having to tune, redeploy resources and assess performance, as well as responding to myriad tickets concerning application and hardware performance, both real and psychosomatic,” he added.
For cloud users, any unexpected change to their organisation’s CPU performance and usage patterns is concerning, particularly if it could cause the cost of their cloud bills to rise.
Some users may decide a bigger cloud bill is a small price to pay for the peace of mind that comes from knowing their data is protected from Meltdown and Spectre. Others, however, may feel it should be considered a cost of doing business by the provider, and covered by them accordingly.
In a statement to AitC, Amazon said no “meaningful” impact on CPU performance had been observed since its patching efforts commenced.
“There may end up being cases that are workload or OS specific that experience more of a performance impact. In those isolated cases, we will work with customers to mitigate any impact,” the AWS spokesperson added.
Patching things up
Google also claims to have seen a “negligible” impact on the performance of the workloads running on its cloud infrastructure, and described the patching process in a blog post as being “uneventful”.
Even so, the search giant is urging users to approach any online reports of performance degradations users claim to have seen with a pinch of salt.
“We designed and tested our mitigations for this issue to have minimal performance impact, and the rollout has been uneventful,” it added.
At least for the time being, with Lodzinski suggesting the fallout from Meltdown and Spectre will be playing out in the enterprise for a long time to come.
“With no attacks in the wild (at time of writing), what the future holds is anyone’s guess,” he said. “What we do know is that good patching and strong cyber-security practices by IT teams are the cornerstone in mounting a strong defence,” he added.