The company, which operates in 34 countries and has 8,000 employees, implemented Executive Viewer software, from supplier Temtec, across two of its four divisions.
The Temtec system accesses data from a JD Edwards One-World database in one division and a home-grown SBase database in the other division, and gives marketing staff accurate information in a web-based format.
Johnson Matthey has not laid down strict return on investment measurements, but the implementation has proved cost effective so far, said Tony Whitby, group data manager.
"Because it is web-based we had no installation problems and access is easy," Whitby said. "This is important because we wanted to get away from the situation where IT was being pestered to do ad-hoc data analysis."
The company's existing enterprise resource planning systems could not provide detailed analytics, Whitby said, "Our Data 3 ERP system is a very old AS/400 based green-screen system. It is good for generating manufacturing processes, but has very little in terms of analysis and reporting."
The next phase of the roll-out will be in response to demand from the divisions. "System roll-outs are always driven by users," Whitby said. "As word spreads about a new system, users want to use it. We then set up a pilot, get acceptance from key users and progress with the implementation."