On the face of it, the term application service automation (or ASA for the sake of this blog) appears to be one of those wooly IT industry terms used to describe some element of the so-called 'operations' team's daily workload.
In practical terms, ASA comes down to automating application deployment, maintenance and management, which will typically involve remediation and recovery processes. Or to put it even more simply, a serious helping hand for data centre employees.
A tool like ASA might be needed in an environment such as defence or the financial trading markets where weekly (or even twice-weekly) software deployments are not uncommon. Using manual-only processes to take software application code from development to production is argued by ASA vendors such as Nolio to be inherently inefficient.
Streamlining this process and moving code through development environments, to quality assurance, then pre-production before finally going live, makes up 50% of the delivery effort says Nolio.
"There are three things that can go wrong when deploying software: defects, environment issues or an incorrect deployment. Establishing which it is can have a significant delay on the Quality Assurance process. With Nolio, we will be able to reduce our efforts in deploying changes through our environments by 50%, which means we can deliver software 25% faster," said Toby Young, CTO at Nolio customer City Index.
This story is essentially about IT services, it is about automation in IT workflow and it is about increased agility in the data centre as a result. Whether there is a trust factor here as the data centre manager agrees to release control of certain operations in the IT deployment process needs further investigation. Let the discussion begin...