Transforming IT at HM Revenue & Customs - Phil Pavitt, CIO for HMRC


The reality is….

What the papers say about HMRC

“Most reporters have already written a story about me and HMRC,” said Phil Pavitt, HMRC  CIO and director for change, speaking at Computer Weekly’s 500 Club.  “It has got billions, IT failure, loss, incompetent, and then Pavitt ”

“And all they do is gently move those around depending on the nature of the story,” he said.

Pavitt keeps a collage of the negative headlines about HMRC IT on the wall of his office and at home, to help him keep his feet on the ground. “Every day I when I feel I am being successful, I remind myself we still have a journey,” he said.

Download Phil Pavitt's PowerPoint presentation here

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