News
Internet technology
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July 07, 2017
07
Jul'17
Europe takes measured approach to 5G, driven by ROI concerns
European operators may be more concerned with getting the maximum value for money from their 3G and 4G networks than rushing to roll out 5G
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July 06, 2017
06
Jul'17
Sainsbury’s Group sales grow as Argos boosts performance
Group reports 8% increase in online grocery business and 10% rise in online Argos sales as total like-for-like sales jump 2.3% in first quarter
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July 05, 2017
05
Jul'17
Virgin Media fails to deliver on broadband speed claims, says investigation
An investigation by the BBC’s Watchdog programme accuses ISP Virgin Media of over-promising and under-delivering on the claims it makes about its fibre-based broadband services
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June 30, 2017
30
Jun'17
Dreamscape to merge with Singapore hosting provider in regional expansion
The Australian hosting provider will tap Vodien’s infrastructure to address the needs of mobile-first businesses in Southeast Asia that are going online for the first time
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June 29, 2017
29
Jun'17
App-based banking continues its ascent in the UK
The number of people banking from their mobile phones is increasing as more services are made available through the channel
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June 26, 2017
26
Jun'17
Court ruling on Apple’s Irish datacentre planning dispute delayed by ‘shortage of judges’
The outcome of a judicial review into Apple's plans to build a datacentre in County Galway was delayed on Friday 23 June because of a shortage of judges, it has emerged
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June 23, 2017
23
Jun'17
Swedish fintech Klarna gains full banking licence
Swedish online payments provider Klarna becomes one of “the largest banks in Europe” after being granted an EU-wide banking licence by the Swedish Financial Supervisory Authority
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June 22, 2017
22
Jun'17
Waitrose joins John Lewis for Jlab 2017
The 2017 JLab will see Waitrose, John Lewis and JLP Ventures band together to mentor and develop several retail technology startups
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June 21, 2017
21
Jun'17
Queen’s Speech highlights digital charter and data protection
Government confirms plans to create a digital charter to ensure the UK is “the safest place to be online”, and a new law protecting personal data
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June 20, 2017
20
Jun'17
Tesco customers miss out on deliveries due to tech fault
A glitch in the supermarket’s store-side systems has meant Tesco’s deliveries to customers have been delayed
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June 19, 2017
19
Jun'17
South African game reserve goes digital to save the rhino
Dimension Data and Cisco have teamed up to protect rhinos living on a private game reserve in South Africa with the latest networking and IoT sensor technology
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June 14, 2017
14
Jun'17
Microchips implanted in hands could be in use for payments in 20 years
UK consumers are becoming more accepting that biometric authentication will become the norm for payments
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June 09, 2017
09
Jun'17
Patent group prepares for tough data protection laws by moving HR to the cloud
CPA Global to replace ERP-based HR system as it gears up to comply with the General Data Protection Regulation
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June 08, 2017
08
Jun'17
Islamic State supporters shun Tails and Tor encryption for Telegram
Confidential communications show terror group’s supporters are turning to simple mobile phone messaging apps to exchange messages and distribute propaganda
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June 08, 2017
08
Jun'17
Smart farming, IoT only way to feed growing population, says Beecham report
A report from IoT sector analyst Beecham says the agricultural industry will need to embrace smart farming methodologies to support the growing human population
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June 06, 2017
06
Jun'17
HSBC launches global social network for businesses
HSBC Bank is helping its business customers connect with potential partners through a digital hub
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May 30, 2017
30
May'17
Taiwan’s OwlTing taps blockchain to improve food safety
The e-commerce company is using blockchain technology to provide consumers with greater transparency on food sources and production processes
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May 24, 2017
24
May'17
Dubai financial services regulator launches temporary licence aimed at fintechs
Dubai is making it easier for financial technology companies to test out their ideas through a temporary licence
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May 24, 2017
24
May'17
Interview: Nick Bleech, head of information security, Travis Perkins
Last year, Travis Perkins implemented Splunk to help it to respond more quickly to security threats. Now, the business is looking into machine learning and a single customer view
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May 16, 2017
16
May'17
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus
Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience
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May 15, 2017
15
May'17
Toys R Us introduces tablets for store staff
Toy and games retailer Toys R Us is trialling the use of tablets for store assistance to provide a better customer service experience
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May 11, 2017
11
May'17
Made.com trialling real-time chat for customer advice
Online retailer Made.com has partnered with Hero so showroom staff can chat live with online shoppers to help with queries and shopping decisions
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May 10, 2017
10
May'17
Blockchain economy on the horizon
Blockchain technologies will enable many new and disruptive business models than the internet itself, an expert predicts
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May 04, 2017
04
May'17
Facebook revenues, profits and users up in first quarter
Despite a strong first quarter, investors are nervous about the future profitability and growth of Facebook as it indicates it is starting to hit advertising revenue limits
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May 03, 2017
03
May'17
Mayor of London seeks chief digital officer
Capital’s first-ever chief digital officer will oversee the digital transformation of public services across London
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April 27, 2017
27
Apr'17
Case study: Specsavers furthers digital transformation with single customer view
UK retailer Specsavers has been in the process of digital transformation for several years, and has now partnered with Fujitsu to eliminate disparate systems and create a single customer view
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April 10, 2017
10
Apr'17
The Graze journey: from pureplay to multi-channel
Health food retailer Graze began as an online subscription platform, but has used customer data to successfully cross the boundary into the physical retail space, says CEO Anthony Fletcher
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April 10, 2017
10
Apr'17
Customer expectation is biggest problem for retail, says panel
As retailers increasingly try to serve consumers across online, in-store and mobile, the main challenge they face is consumer expectation, according to a panel of experts
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April 07, 2017
07
Apr'17
How Game used data to transform store experience and drive personalisation
Group insight director at video games retailer explains how customer interaction data has been used to create a personalised experience in-store
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April 06, 2017
06
Apr'17
Telenor launches IoT pilot in Norway
Telenor is opening up its IoT infrastructure in Norway to encourage students and entrepreneurs to develop IoT products and services
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April 06, 2017
06
Apr'17
New subsea cable to connect Australia and Southeast Asia
The Indigo submarine cable will provide additional capacity to mitigate disruptions caused by fibre cuts, as well as meet the growing demand for internet services in the region
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April 03, 2017
03
Apr'17
Less than 8% of retailers respond to customer queries across all channels
The omni-channel environment of the retail industry is raising customer service expectations, but very few retailers are responding to consumers on all of the channels they offer
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March 27, 2017
27
Mar'17
AWS London users suffer "insufficient capacity" problems with T2 Micro Instances
Users of AWS's London-hosted T2 Micro Instances suffered capacity issues on Friday 24 March
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March 24, 2017
24
Mar'17
Serco uses HR technology to cut recruitment bill
International outsourced services supplier Serco is investing in HR recruitment technology to help it hire 15,000 to 20,000 people a year
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March 20, 2017
20
Mar'17
Global business leaders hail UK tech sector’s innovation potential
KPMG report reveals global confidence in UK tech sector’s ability to create innovative products and services that are keenly adopted across the world
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March 14, 2017
14
Mar'17
Digital Economy Bill amended to protect Openreach pensions
The government introduces an amendment to the Digital Economy Bill to protect the pensions of BT employees transferring into the newly independent Openreach business
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March 14, 2017
14
Mar'17
CIO interview: Simon McCalla, Nominet
Nominet, the registry for more than 10 million of the UK’s internet domains, is expanding into the internet of things and internet security services
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March 09, 2017
09
Mar'17
Nordea brings social aspect to saving with fintech startup Spiff
Nordea launches a mobile savings app from Norwegian finanical technology company Spiff
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March 08, 2017
08
Mar'17
Centrica eliminates more than 20 IT systems after replacing SAP with cloud HR technology
Energy and services company claims major savings in IT costs after moving its HR services to the cloud
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March 07, 2017
07
Mar'17
Retail industry steps up the fight against rising cyber threats
UK retail body BRC publishes the first of its kind step-by-step guide on how to manage cyber security threats
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March 01, 2017
01
Mar'17
Alibaba runs academy to find future e-commerce leaders
Online marketplace firm Alibaba launches a global academy designed to find and train young people to join the e-commerce landscape
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February 27, 2017
27
Feb'17
Citizen Love: the story of an ordinary family's fight with the US government
Finnish documentary makers Raimo Uunila and Lauri Danska tell the behind-the-scenes story of activist Lauri Love’s battle with the US government – and the impact of the case on his family
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February 24, 2017
24
Feb'17
ASEAN’s first nationwide IoT network debuts in Singapore
Sigfox-based IoT network now covers 95% of Singapore, meaning enterprises can connect devices to the network nationwide
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February 23, 2017
23
Feb'17
BDUK head Chris Townsend to step down
Government executive Chris Townsend, who oversees the DCMS-run BDUK rural broadband programme, is to step down in April
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February 20, 2017
20
Feb'17
Sweden uses Minecraft for urban planning
Swedish National Land survey has put its maps on Minecraft to promote its work
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February 13, 2017
13
Feb'17
Santander introduces voice-controlled payments
Santander has taken its voice-controlled banking initiative to the next phase, with customers now able to make payments by voice
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February 13, 2017
13
Feb'17
Autodata turns to big data to predict vehicle failures
Vehicle data company sees 30% jump in revenue after moving to open source software and opening its data to garages, insurers and parts companies
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February 10, 2017
10
Feb'17
MWC 2017: 4G still has plenty of mileage, say mobile analysts
5G is likely to be a hot topic at this year’s Mobile World Congress, which kicks off at the end of February, but operators should be paying more attention to getting more out of their 4G networks
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February 10, 2017
10
Feb'17
Rubbish digital collection needs to be addressed
Services like rubbish collection, that are usually outsourced, need greater digitisation to join up to council processes
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February 08, 2017
08
Feb'17
Battersea Power Station development gets ultrafast FTTP broadband
Hyperoptic has been selected to deliver FTTP broadband to new-build apartments at Battersea Power Station