News
IT project management
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September 11, 2018
11
Sep'18
UK security vetting IT system failing, says NAO
The National Audit Office is critical of the government’s project to centralise its security vetting process, as the IT system has been plagued by failures from the start and has led to serious delays
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September 06, 2018
06
Sep'18
Arriva ITSM implementation delivers beyond expectations
Transport company replaces several tools with a single cloud-based ITSM platform
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September 06, 2018
06
Sep'18
All acute NHS trusts in England now using e-referrals
NHS trusts have reached 100% uptake of NHS England’s e-referral service, ahead of October 2018 deadline
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September 04, 2018
04
Sep'18
TSB CEO out after months of IT problems
TSB’s CEO, Paul Pester, is stepping down after the bank and its customers were beset by another round of IT problems
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September 03, 2018
03
Sep'18
Dutch bank ING sees financial boost from employee performance management rethink
ING claims business has improved after replacing ‘scattered and fragmented’ IT systems to change the way it manages employee performance
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August 31, 2018
31
Aug'18
Fix data flows for best chance of success with S/4 Hana
Moving to SAP S/4 Hana is not easy. But with the right preparation, businesses can map out and optimise the data flows between business processes
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August 31, 2018
31
Aug'18
How Forest Holidays migrated its hosted website to a managed service
Holiday firm Forest Holidays switched from Rackspace’s SME hosted service due to fast business growth, with new UCS hardware now living at Node4
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August 29, 2018
29
Aug'18
IT leaders at a crossroads as they grapple with digital technology
CIOs have the opportunity to influence their company strategy as digital technology reshapes business. A survey of CIOs across 70 countries charts a path for IT leaders through emerging technologies
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August 28, 2018
28
Aug'18
Finland government to review public procurement laws
Finland's government is putting its procurement laws under the spotlight after a major IT fraud
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August 24, 2018
24
Aug'18
Dubai Health Authority launches artificial intelligence strategy
Healthcare organisation is rolling out next-generation technology in its health facilities to improve patient care
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August 22, 2018
22
Aug'18
CEOs held back by boards wanting quick digital turnarounds
Digital transformations tend to have a long return on investment, but most CEOs are failing to convince their boards that these things take time
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August 22, 2018
22
Aug'18
How Imperial Brands is taking control of its software licences
Central control gives the tobacco company the data required to manage software licences and ensure it pays only for the assets it needs
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August 21, 2018
21
Aug'18
The risk of upgrading to S/4 Hana
S/4 Hana has been touted as the evolution of SAP's long-standing ERP suite, but with just six years to upgrade, how can businesses avoid an expensive SAP flop?
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August 16, 2018
16
Aug'18
HMRC goes live with first phase of customs IT system
HMRC’s Customs Declaration Service is now live, and a small group of importers can use the system to make ‘certain types of supplementary declarations’
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August 16, 2018
16
Aug'18
Lidl dumps €500m SAP project
Discount supermarket chain Lidl has spent millions on a SAP Hana system, and found it will need to spend even more to make it work
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August 15, 2018
15
Aug'18
IR35 tech compliance will take private sector 'over a year' to achieve, warns accounting trade body
The Association of Accounting Technicians (AAT) cautions HM Revenue & Customs against rushing out IR35 reforms to the private sector, claiming it will take most businesses at least one tax year to ready their software systems for the move
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August 14, 2018
14
Aug'18
Digital projects failing because of poor databases
Legacy databases are unsuitable to run modern digitisation initiatives. Teams risk losing their jobs if their projects fail, warns Couchbase
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August 08, 2018
08
Aug'18
Dutch healthcare institutions need to think like tech sector
The healthcare industry needs to approach technological innovation in a different way if it is to maximise the benefits for staff and patients
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August 05, 2018
05
Aug'18
The rise of humanoid robotics in the Middle East
Middle East CIOs are planning to roll out intelligent automation technologies such as artificial intelligence and humanoid robotics
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August 03, 2018
03
Aug'18
BEIS research and development budget nearly £8bn in 2018/19
Working to reach the government’s target of spending 2.4% of GDP on research and development by 2027, BEIS has increased its budget to nearly £8bn in 2018/19
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July 31, 2018
31
Jul'18
Intelligent automation spending to hit $232bn by 2025
Technologies such as artificial intelligence, robotic process automation and machine learning could help traditional enterprises gain ground on digital-first giants
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July 27, 2018
27
Jul'18
IT meltdown pushes TSB into loss
Bank is feeling the effects of its recent IT problems, reporting a loss of more than £100m for the first six months of 2018
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July 26, 2018
26
Jul'18
Fix culture to make digital a success
Businesses with well-honed processes will often find it hard to adapt to new, digital transformation initiatives, according to Gartner report
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July 24, 2018
24
Jul'18
Nordnet drops AI assistant while SEB deepens collaboration
One Nordic bank decides to stop using cognitive agent Amelia to focus on other AI technologies, but another widens the use of the software
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July 24, 2018
24
Jul'18
MPs call for inquiry into smart meter roll-out
Government urged to conduct a review of the roll-out of smart meters for electricity and gas, and to intervene to tackle a number of failures
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July 23, 2018
23
Jul'18
Commerzbank creates Hadoop-based platform for business-critical insights
German bank creates an entire new department to build and support a platform to provide business-critical insights
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July 20, 2018
20
Jul'18
PAC doubts justice system transformation programme will be a success
Public Accounts Committee says it’s difficult to see how the government’s “extremely challenging" £1.2bn project to overhaul courts through use of technology “will ever work"
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July 13, 2018
13
Jul'18
Microsoft warns if an email is being sent out of office hours
When Blackberry introduced mobile email, it made everyone permanently connected to work. Now, Microsoft wants to curb this
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July 13, 2018
13
Jul'18
Flexible IT contracts generate savings for HMRC
HMRC’s annual report and accounts show transformation savings are slightly lower than planned as Brexit work means other projects are put on hold, but it’s making significant savings from smaller and more agile IT contracts
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July 12, 2018
12
Jul'18
Traders may not be compliant with new customs IT system by end of March 2019
PAC hearing reveals several issues with getting the Customs Declaration Service ready on time, including that traders probably won’t have enough time to get their systems compatible and compliant with the new IT system
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July 12, 2018
12
Jul'18
CIO interview: Gideon Kay, European CIO, Dentsu Aegis Network
Dentsu Aegis’s European CIO, Gideon Kay, talks about how to transform the organisation into a “digital economy business”, dealing with M&A activity and creating a centralised approach
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July 12, 2018
12
Jul'18
Three-quarters of consumers have interacted with artificial intelligence
Capgemini survey finds 55% of people prefer a mix of AI and humans when they interact with organisations
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July 09, 2018
09
Jul'18
Dutch government IT projects run €1bn over budget
Dutch government IT projects are costing much more money and taking far longer than expected
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July 05, 2018
05
Jul'18
UK labour market could be harmed by private sector roll-out of IR35 reforms, consultancy warns
As the government continues to consult on extending the IR35 reforms to the private sector, research suggests contractors will not take kindly to the move
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July 04, 2018
04
Jul'18
Annual IPA report shows state of major government IT projects
None of the 29 government IT projects are given the lowest “red” ranking, but seven projects are rated as “amber/red”, including the Home Office digital borders programme and the NHS e-referral service, meaning successful delivery is in doubt
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July 03, 2018
03
Jul'18
IT service provider HCL acquires sector expertise as part of European strategy
Indian IT services firm boosts its European car industry credentials though multi-million Euro investment
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July 02, 2018
02
Jul'18
Case study: Logistics firm GWC moves from paper to digital HR in three months
Qatar-based logistics firm Gulf Warehousing Company introduced smart appraisals for employees, cut the time it takes to recruit, and gave staff and managers access to accurate HR data by replacing paper systems with human resources software
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July 02, 2018
02
Jul'18
Department for Work and Pensions uses artificial intelligence to crack down on benefits fraud
DWP has made several digital strides, including developing AI to track organised benefits fraud, moved more than 100 digital products to “new hosting arrangements” and made savings on technology contracts, according to its annual report
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July 02, 2018
02
Jul'18
Bolloré Group partners with Alibaba for cloud and co-development
French transportation conglomerate will use Alibaba cloud, and Alibaba will look at using Bolloré's battery technology in its datacentres
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June 28, 2018
28
Jun'18
Significant challenges remain with HMRC’s customs IT system, says NAO
HM Revenue and Customs has reduced “some risks” in its customs declaration service’s readiness for Brexit, but the tight timetable remains a “major challenge”, says National Audit Office
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June 26, 2018
26
Jun'18
Data locked in legacy systems curbs digitisation plans
Maintaining access to data stuck in legacy systems is costly and limits IT’s ability to work on digital transformation initiatives
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June 22, 2018
22
Jun'18
IBM early findings on disastrous TSB core banking system migration released
Report released by Treasury Committee criticises lack of rigour in preparation for core banking system migration, but TSB says report’s content is out of date
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June 21, 2018
21
Jun'18
CDO interview: Andrei Belevtsev, Gazprom Neft
Russian oil giant will harness the latest technologies right across its business, says chief digital officer
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June 21, 2018
21
Jun'18
Nokia outsources IT infrastructure and application services to HCL
Five-year deal will bring together the services delivered by four different IT companies.
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June 21, 2018
21
Jun'18
HR projects are leading company moves to digital tech, say business leaders
Business leaders say their human resource IT programmes are leading the way to the wider deployment of digital and cloud technology across their organisations
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June 19, 2018
19
Jun'18
CIO interview: Michael Cole, European Tour and Ryder Cup
Michael Cole, chief technology officer at the European Tour and Ryder Cup, discusses how he is helping the sport of golf broaden its appeal through his “connected course” digital transformation vision
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June 15, 2018
15
Jun'18
Universal Credit value for money ‘unproven’, says NAO
National Audit Office is uncertain DWP’s flagship benefits reform programme will ever achieve value for money, but says it’s too late to turn back
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June 07, 2018
07
Jun'18
DWP finally publishes Universal Credit business case
Published eight years after the programme began, the business case states that Universal Credit will generate £8bn a year in “economic value” once it is in a “steady state”
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June 06, 2018
06
Jun'18
Financial Conduct Authority raises questions over TSB's IT regression testing
The FCA will look at whether TSB carried out sufficient regression and user acceptance testing before migrating to a new IT platform
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June 06, 2018
06
Jun'18
HMRC puts numerous IT projects on hold to focus on Brexit
Nearly 40 technology projects and changes are being put on the backburner because of Brexit priorities, including improving HM Revenue and Customs’ data-sharing capabilities and parts of the Maxing Tax Digital programme