News

IT innovation, research and development

December 05, 2017 05 Dec'17
US utility provider PG&E on ditching the datacentre and going cloud-first

US-based utility provider Pacific Gas & Electric (PG&E) discusses how getting out of the datacentre business and into the cloud is helping meet its regulatory, affordability and innovation targets
November 30, 2017 30 Nov'17
Top IT predictions in APAC in 2018

A “mega cloud” that weaves together multiple private and public clouds, along with the use of AI to perform data-driven “thinking tasks”, could emerge next year
November 28, 2017 28 Nov'17
Fintech is increasing operational risk to banks

European Banking Association report reveals fear of greater operational risk because of increased take-up of fintech in financial services sector
November 26, 2017 26 Nov'17
UK only average in terms of digital public services

UK government has the innovation skills to become a digital public services leader, but needs to improve the ID and authentication that sits underneath it to reach this goal

November 22, 2017 22 Nov'17
CIO interview: David Southern, director of ICT, WWF UK

In his 17 years in the IT department at the WWF, David Southern has seen many changes – and the advent of cloud computing is one of the biggest
November 21, 2017 21 Nov'17
Nordic CIO interview: Emil Dahlin, Svevia

Swedish construction company Svevia is transforming digitally, driven by chief information officer Emil Dahlin
November 21, 2017 21 Nov'17
CIO interview: Juan Perez, CIO, UPS

UPS CIO Juan Perez talks about the importance of having a “business-intimate” IT department and using technology to develop a “personal touch”
November 20, 2017 20 Nov'17
CIO interview: Claire Priestley, IT director, City, University of London

City, University of London's IT director is leading her team's drive for innovation while seeking collaboration with other public sector bodies in the capital
November 20, 2017 20 Nov'17
Budget 2017 to promise huge UK technology boost

Wednesday’s Budget will include funding for artificial intelligence, driverless cars, 5G, digital skills and more computer science teachers
November 20, 2017 20 Nov'17
Dubai Health Authority completes final phase of Salama electronic medical records system roll-out

Dubai Health Authority completes medical records digitisation scheme, 21 months after the project was first unveiled

November 14, 2017 14 Nov'17
Government will deliver at least 89 digital services by 2020, says Caroline Nokes

New minister for digital government talks about plans for more digital services, the importance of digital in Brexit, and the roll-out of Gov.uk Verify
November 09, 2017 09 Nov'17
Bangalore offers the best ecosystem for digital transformation, says Economist report

Bangalore ranked as the number one location for businesses looking to access the right ecosystem to support digital transformation
November 08, 2017 08 Nov'17
The digital transformation journey – four IT leaders share the lessons learned

CIOs discussed the best practices in driving digital change at the recent Gartner Symposium event in Barcelona
November 07, 2017 07 Nov'17
CIOs need to champion digital change as IT leadership roles evolve

Gartner CIO survey shows digital business is changing mindsets and culture at organisations that are successful in transformation
October 31, 2017 31 Oct'17
Shell makes $200m saving with virtual learning environment

Royal Dutch Shell has saved hundreds of millions by replacing field trips with interactive training that allows employees to interact with geological formations from their computer screen
October 31, 2017 31 Oct'17
TomTom navigates move onto global HR platform

TomTom went live with HR platform in all 37 countries, serving 5,000 staff, in March 2017
October 31, 2017 31 Oct'17
Image recognition system clears cheques in one day

All cheques paid in the UK will be cleared on the next working day once an image-based clearing system is fully rolled out
October 27, 2017 27 Oct'17
Nordea lays off 6,000, citing digital transformation as the driver

Nordea is cutting staff as a result of its ongoing digital transformation, which means it needs less people
October 27, 2017 27 Oct'17
Carglass France feels benefit of employee knowledge sharing

Automobile glass repair company Carglass France is using knowledge-sharing technology to distribute expertise among 3,000 employees
October 27, 2017 27 Oct'17
Airbus saves millions after building a digital learning library

Airbus has created a digital learning library that is helping more than 100,000 staff in 35 countries keep their skills updated
October 23, 2017 23 Oct'17
Royal London Hospital uses virtual reality to operate on patient

Remotely located surgeons use Microsoft Hololens headsets to “virtually appear” in operating theatre to help with cancer surgery
October 19, 2017 19 Oct'17
Post Office computer system legal case reaches important procedural juncture

Sub-postmasters group action against the Post Office reaches an important milestone
October 18, 2017 18 Oct'17
Shadow Cabinet Office minister slams Gov.uk Verify for being ‘inefficient’

Labour’s Jon Trickett says the government’s identity assurance platform is a poor use of taxpayers’ money and is “being handled appallingly”
October 18, 2017 18 Oct'17
Cloud service spending almost matches traditional IT outsourcing

Traditional outsourcing spending has plummeted in the latest three-month period, but spending on cloud-based IT services is going some way to filling the void
October 16, 2017 16 Oct'17
How technology is transforming healthcare delivery in Gulf region

IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years
October 12, 2017 12 Oct'17
UK bank Standard Chartered opens IT service centre in Bangalore

Bank is expanding its operation in India, which provides business services to its operations globally
October 10, 2017 10 Oct'17
Abu Dhabi transport department uses drones to improve traffic flows

Data collected by live video stream from drones is analysed at control centre to help alleviate traffic jams and other issues
October 06, 2017 06 Oct'17
All EU countries sign up to implement digital-by-default services

Declaration reaffirms commitment to bring public sector services into the digital age and improve citizens’ interaction with government
October 03, 2017 03 Oct'17
Dubai Land Department launches interactive app

Mashrooi app will track real estate project progress and allow users to compare construction against developers’ plans
October 03, 2017 03 Oct'17
CIOs moving to revenue-generating roles

Gartner survey shows changing role for CIOs to cover revenue generation and deriving value from data, and spending less time on traditional IT delivery
October 02, 2017 02 Oct'17
Microsoft CEO Satya Nadella on why empathy is essential for technology innovation

Speaking at the London launch of his Hit Refresh book, Microsoft CEO Satya Nadella revealed how a shortfall in empathy nearly cost him a job at the firm in the 1990s
October 02, 2017 02 Oct'17
Hard Brexit would see UK tech exports fall by £1.7bn

UK manufacturers including those in the technology sector will lose billions of pounds of export revenue if the government completes a hard Brexit
September 28, 2017 28 Sep'17
Large scale IoT deployments double in 12 months

Vodafone’s fifth annual look at the IoT market reveals that the percentage of companies with more than 50,000 connected devices has effectively doubled in the past year
September 27, 2017 27 Sep'17
RHB Bank rolls out chatbot for loan applications

The Malaysian lender hopes to improve the loan application experience and grow its personal loan business by 60% through a new chatbot
September 27, 2017 27 Sep'17
UK-EU talks have failed to raise confidence of IT leaders

IT decision-makers are no more confident about how Brexit will affect them despite this year’s general election and talks between the EU and the UK
September 25, 2017 25 Sep'17
Amazon launches Middle East region

Amazon opens its latest delivery hub in Bahrain to serve customers in the Middle East
September 22, 2017 22 Sep'17
Uber fails to get licence to operate in London renewed

Transport for London has rejected Uber's application for its licence renewal, citing a lack of corporate responsibility as the reason
September 20, 2017 20 Sep'17
Blockchain tests delivering results and IBM seen as leader

Businesses that have invested in trials of blockchain technology will repeat their investments
September 15, 2017 15 Sep'17
HMRC builds blockchain proof of concept for UK border

HMRC‘s Mike Potter says department has built blockchain proof of concept to coordinate interventions at the border, and highlights the need for an ‘API economy’ in Whitehall
September 13, 2017 13 Sep'17
CIO interview: Karl Hoods, CIO, Save the Children UK

The charity’s CIO is looking at the potential of blockchain technologies and establishing an internal digital academy to drive its digital transformation strategy
September 12, 2017 12 Sep'17
Government wants to remain in EU cyber security club after Brexit

The UK government wants to maintain deep links with the European Union’s cyber security working groups following Britain’s exit from the bloc in 2019
September 12, 2017 12 Sep'17
Home Office agrees back-office transformation deal

The Home Office is moving more of its back-office processes into the cloud
September 07, 2017 07 Sep'17
Thousands of Deutsche Bank employees will be replaced by robots

The CEO of Deutsche Bank said a "big number of staff will eventually be replaced by robots” as it looks towards artificial intelligence technology
August 31, 2017 31 Aug'17
How an idea built on web freebies and low-cost tools evolved into a virtual NHS clinic

We speak to an NHS trust about how readily available web software helped clinicians get a pioneering project off the ground
August 30, 2017 30 Aug'17
HCL expands global network with Swedish delivery centre

HCL has opened another delivery centre in the Nordic region, this time in Gothenburg, Sweden
August 30, 2017 30 Aug'17
Challenger bank Fidor reaches 200,000 customers

Fintech trailblazer Fidor now has more than 200,000 people using its banking services, but its CEO believes the fintech environment is getting tougher
August 29, 2017 29 Aug'17
McDonald’s selects Capgemini to help it drive digital customer services

Fast-food chain decides to outsource its digital developments globally to French IT services giant
August 29, 2017 29 Aug'17
CIO Interview: Neal Sunners, CIO, Avis Budget Group

CIO international and senior vice-president for innovation at car rental firm aims to remove customer stress by driving mobile self-service applications
August 29, 2017 29 Aug'17
Saudi Telecom Company creates cloud computing giant

The IT joint venture in Saudi Arabia will drive the digitisation of government services
August 23, 2017 23 Aug'17
UAE telco Du pushes SaaS adoption in Middle East

The Middle East looks set to see strong growth in software as a service and IT departments need to take a different approach