News

Enterprise software

October 28, 2020 28 Oct'20
Avalon Airport deploys touchless kiosks, CT screening

Australia’s Avalon Airport has rolled out touchless check-in and bag drop systems that passengers can control using speech, head gestures and eye gaze
October 27, 2020 27 Oct'20
Commvault launches Metallic backup service in Europe

Backup giant adds backup as a service, with cloud-to-cloud backup and e-discovery functionality that can work across on-site datacentres and the AWS and Azure clouds
October 27, 2020 27 Oct'20
Ericsson looks to the cloud for increased RAN flexibility

Cloud-based radio access network for communications service providers regarded as offering more versatility to network buildouts as a complement to existing purpose-built 5G networks and addressing a variety of 5G use cases
October 27, 2020 27 Oct'20
SAP Q3 2020 results: revenue down 4%, cloud silver lining hailed

SAP’s third quarter 2020 results stated a 4% year-on-year reduction in revenue, with an 11% increase in cloud revenue lightening the gloom

October 26, 2020 26 Oct'20
BT brings out RCS business messaging to UK customers

Telco announces that platform based on next generation of rich mobile messaging is now through early-stage pilots and is available for businesses to enhance customer experience
October 26, 2020 26 Oct'20
Chatbots will not replace call centre agents

Chatbots have not lived up to their promises and are better poised to support call centre agents in the blended realm of customer service and employee collaboration, says a regional Avaya executive
October 23, 2020 23 Oct'20
NHS trust takes another look at its appointment of IT scandal CEO

Imperial College Healthcare NHS Foundation Trust has asked for external review of its process when appointing controversial executive
October 22, 2020 22 Oct'20
Saudi Arabian authorities work with Chinese IT giants on digital goals

Saudi Arabia has signed two agreements with Chinese IT suppliers as it strives to deliver its ambitious programme to diversify its economy
October 22, 2020 22 Oct'20
Nordic CIO Interview: Teemu Salmi, Stora Enso

Working with startup communities helps to drive digital transformation at one of the world’s largest forest industry companies, Stora Enso
October 22, 2020 22 Oct'20
ANZ Bank moves digital banking services to container platform

Australia’s largest bank now runs 30% of its internet banking services on Red Hat OpenShift in a move that has energised developers and paved the way for more automation

October 21, 2020 21 Oct'20
Trump and Biden campaign apps easy targets for cyber criminals

You don’t need a stellar IQ to exploit the dangerous StrandHogg Android vulnerability, and users of both Donald Trump’s and Joe Biden’s mobile apps are at risk of falling victim to it
October 21, 2020 21 Oct'20
Financial services staff want work-from-home policies to continue after Covid

About half of workers in the finance sector want their employers to retain remote working policies brought in during the pandemic
October 21, 2020 21 Oct'20
UK sees surge in IT outsourcing contracts

Transformation projects drive IaaS growth, but SaaS declines. Some sectors are renegotiating and restructuring contracts to reduce costs
October 21, 2020 21 Oct'20
How Malaysia’s Selangor state is tapping cloud

Malaysian state has built a cloud-based payment services platform for citizens and is looking to tap cloud-based analytics to upgrade its surveillance cameras, among other cloud computing initiatives
October 20, 2020 20 Oct'20
Pace of digital transformation accelerates

As businesses strive to return to profitability, business leaders are relying on tech innovation to drive economic recovery
October 20, 2020 20 Oct'20
Labour shares concerns over ‘whitewash’ Horizon IT inquiry

Labour MPs write to postal affairs minister expressing fears that the inquiry into the Horizon IT scandal does not guarantee cooperation from the Post Office, Fujitsu and government
October 20, 2020 20 Oct'20
Rackspace expands Singapore office, eyes ASEAN market

Managed cloud services supplier expands regional office to develop deeper relationships with local customers as demand for its services grows
October 20, 2020 20 Oct'20
Study finds AI can teach humans new tricks

Artificial intelligence tends to rely on supervised learning, but making the most of AI requires people to take on board what these systems learn autonomously
October 19, 2020 19 Oct'20
London’s fintechs continue to attract investment

The capital’s fintechs continue to attract large volumes of venture capital funds despite the global economic slowdown
October 16, 2020 16 Oct'20
Serco and Sitel contact-tracing contracts agreed to be penalty-free for underperformance

Penalties for underperformance were not included in NHS contact-tracing contracts with Serco and Sitel, it has emerged from questions to the Department of Health by Conservative MP David Davis
October 16, 2020 16 Oct'20
CIO interview: Generali’s Yanna Winter on the power of data integration

Yanna Winter, CIO and head of IT at insurance firm Generali, discusses how to slice up the legacy IT elephant in the room to enable data-driven applications
October 16, 2020 16 Oct'20
Small businesses’ remote working frustrations threaten exodus of best talent

While large firms mull massive investment to return to offices, over a quarter of European small business workers would switch jobs to somewhere better equipped for remote working
October 16, 2020 16 Oct'20
Services Australia taps AI in document processing

Services Australia and Capgemini have developed an AI engine to classify and extract information from claim documents in a pilot project
October 15, 2020 15 Oct'20
Emerging tech can improve regulatory processes, says BEIS report

Regulators should take a best-practice approach to the use of emerging technologies but need to be aware of the challenges, according to the Department for Business, Energy and Industrial Strategy
October 15, 2020 15 Oct'20
Employees demand greater ownership and choice in the ‘new normal’ of work

Cisco survey shows flexible future for work, with three-quarters of UK office workers wanting to choose whether to work from home or office, and manage their hours
October 15, 2020 15 Oct'20
Post Office races to solve IT error under gaze of public and banks

The Post Office is focusing urgently on fixing an IT error suffered by a subpostmaster amid the ongoing IT scandal
October 14, 2020 14 Oct'20
Employees demand office redesign for new hybrid work environment

Global study by visualisation and collaboration technology provider says employees worldwide are desperate to get back to the office and want their employers to invest in a tech-driven environment
October 14, 2020 14 Oct'20
NHS England issues integrated cloud ERP procurement advice call

NHS England is calling on software suppliers for advice concerning the feasibility of moving and integrating its ERP systems in cloud infrastructure
October 14, 2020 14 Oct'20
Public data should not be held by US tech giants

One-off evidence sessions to follow up on the recommendations of the House of Lords AI Committee revisit the data and ethics debate
October 14, 2020 14 Oct'20
Microsoft fixes 87 bugs in October 2020 Patch Tuesday

Smaller October Patch Tuesday update includes fixes for critical bugs in Windows 10 and Windows Server 2019
October 14, 2020 14 Oct'20
ServiceNow to roll out Now platform on Azure

ServiceNow introduces Azure-linked offering to cater to the needs of organisations in regulated industries that have strict data sovereignty and security requirements
October 14, 2020 14 Oct'20
Rémy Cointreau migrates SAP to S/4 Hana on Google Cloud

Cloud-based deployment speeds up scalability and provides integration with Salesforce and e-commerce systems
October 13, 2020 13 Oct'20
Government minister’s plea for subpostmasters to take part in review of IT scandal rejected

Government minister met with former subpostmaster online in an attempt to get victims of the Post Office Horizon scandal involved in government review
October 13, 2020 13 Oct'20
DBS to deploy IBM z15 mainframes

Singapore’s DBS Bank has signed a seven-year deal with IBM to run and modernise mission-critical applications on z15 mainframes
October 12, 2020 12 Oct'20
UK economy could see blockchain boost worth £57bn by 2030

Blockchain could provide major economic benefits by being used to track and trace products and services
October 12, 2020 12 Oct'20
BT expands digital workplace portfolio with Zoom

New carrier agreement with conferencing provider Zoom designed to allow BT to offer a managed service with integrated networking to ensure optimal user experiences
October 12, 2020 12 Oct'20
Software AG caught in double extortion ransomware hit

Data stolen from prominent German software company by Clop ransomware gang appears on the dark web
October 09, 2020 09 Oct'20
Inside VMware’s Kubernetes playbook

Kubernetes co-creator Joe Beda talks up the evolution of the container orchestration platform and efforts by VMware to help enterprises get the most out of the technology
October 09, 2020 09 Oct'20
Cisco, Qwilt and Digital Alpha launch open caching CDN for service providers

Consortium of tech providers introduce new model for media delivery using open caching architecture, claiming ‘unprecedented’ levels of quality with open, global APIs
October 08, 2020 08 Oct'20
Quarter of remote workers fail to engage with tech teams

Research reveals a burgeoning IT-employee divide among the growing ranks of remote workers, but the root causes have yet to be examined fully
October 08, 2020 08 Oct'20
5G to fore as Vodafone, Immense join Midlands Future Mobility

UK telco and simulation platform provider join project to accelerate the development of cutting-edge transport technologies
October 08, 2020 08 Oct'20
Care Quality Commission enquiries into IT scandal CEO continue

NHS regulator continues enquiries about the appointment of former Post Office CEO at Imperial College Healthcare NHS Trust as more damning details emerge
October 08, 2020 08 Oct'20
CDO interview: Pets at Home uses data analytics to further petcare ‘ecosystem’

Robert Kent, chief data officer for Pets at Home, describes how he has built a data analytics team and technology stack to enhance the petcare company’s understanding of its customers
October 08, 2020 08 Oct'20
Accenture acquires NZ firm to bolster SAP practice

Accenture’s acquisition of Zag comes amid growing demand for expertise in S/4 Hana migrations in Australia and New Zealand
October 07, 2020 07 Oct'20
Carhartt shifts old data to the cloud with Komprise

US-based workwear manufacturer cuts storage costs from $1 to $0.25 per gigabyte as it deploys data management software and shifts old files to Microsoft Azure Blob and Cold storage
October 07, 2020 07 Oct'20
Nvidia reveals its plans for Arm

Nvidia intends to acquire Arm for £31bn, as part of its plan to “create the computing company for the age of AI”
October 07, 2020 07 Oct'20
More than four-fifths of global workforce rule out return to office full-time

With workforces demanding increased – if not permanent – home networking, research reveals CIOs’ top priorities in planning for new everywhere enterprise, specifically securing mobile devices, apps and users
October 06, 2020 06 Oct'20
Government deaf to loud calls for statutory public inquiry into Post Office scandal

MPs are demanding the government holds a full statutory public inquiry into the Post Office IT scandal
October 06, 2020 06 Oct'20
Coronavirus raises the software audit stakes

IT asset managers say they are receiving more requests from software publishers to check for licence discrepancies
October 06, 2020 06 Oct'20
NetSuite CEO Goldberg: Growing in the house of Oracle

NetSuite CEO Evan Goldberg briefs analysts and press on the eve of the supplier’s annual, this year virtual, conference