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Business applications

  • September 07, 2011 07 Sep'11

    CIO interview: Mike Bracken, UK government director of digital

    Whitehall is not exactly known for being at the bleeding edge of technological innovation. But as the newly appointed government director of digital, Mike Bracken is set to change that perception. In an exclusive interview, he discusses the ...

  • September 07, 2011 07 Sep'11

    DigiNotar certificate authority breach: Why it matters

    There has been much speculation around the identity and motive of the hacker who was able to breach DigiNotar and issue fraudulent digital certificates for hundreds of websites, but putting such speculation aside, what is the broader significance of...

  • September 06, 2011 06 Sep'11

    CRM failing business due to lack of focus

    Customer relationship management (CRM) is failing to deliver business value, according to a study from the National Computer Centre (NCC).

  • August 30, 2011 30 Aug'11

    Small suppliers dominate social CRM market

    Spending on social software for marketing, customer service and sales increased by 40% in 2010, but social CRM remained less than 5% of the total CRM application market, according to analyst Gartner.

  • August 19, 2011 19 Aug'11

    What does HP's Autonomy acquisition mean for the UK tech sector?

    HP's bombshell announcement that it is to acquire Autonomy has left many questioning where this leaves the UK software industry. Computer Weekly asks the experts what the deal means for UK home-grown tech talent and what HP is likely to achieve with...

  • August 16, 2011 16 Aug'11

    Microsoft to discontinue support for its e-book reader application

    Microsoft is to halt support for its e-book reader application in a year's time, with no new content to be released after November this year.