Microsoft has launched an internet protocol (IP) phone system code-named Response Point, designed for ease of use and manageability at SMEs.
The new system comes in an easy-to-install box, supports both voice over IP (VoIP) and traditional phone lines, and includes a voice-activated user interface.
Now in beta testing, Response Point will be generally available later this year in three OEM models: the D-Link DVX-2000, the Quanta Syspine and the Uniden Evolo.
Microsoft said it designed the Response Point software to “empower small-business customers to manage system changes themselves”.
“We know from years of networking experience that many small businesses want an IT specialist to install their networking infrastructure,” said Keith Karlsen, executive vice president of D-Link Systems.
“But they also want to manage simple things like moves, adds and changes on their own,” he said.
With the user-friendly, PC-based Response Point management console, tasks such as adding a phone for a new employee or creating a call distribution list can be completed in a couple of minutes, said Microsoft.
The Beta 2 release of Response Point is scheduled for early April. More information about Response Point can be found at:
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