Microsoft adds security service for novice end-users

Microsoft is expanding its security notification service in an effort to improve service to end users who are not technically...

Microsoft is expanding its security notification service in an effort to improve service to end users who are not technically savvy, and has also changed the way it rates security issues because customers had complained that the old system failed to identify the most serious issues.

Many end users find Microsoft's existing security bulletins "overly detailed and confusing", said Steve Lipner, director of security assurance at Microsoft. Also, warnings about all Microsoft products are sent on the same list, which means home users receive warnings about products they are unlikely to use.

In addition to the technical bulletins issued through TechNet, Microsoft will now also create bulletins specifically for end users. These bulletins, hosted at www.microsoft.com/security/, will tell users simply how keep their systems secure. An alert service for the new end user bulletins should be operational by the end of the year.

Security bulletins offered on TechNet will continue to include technical details to help IT professionals with patches and workarounds.

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