Hotel chain Yotel signs five-year contract with Atos Origin

Hotel chain Yotel has signed a five-year outsourcing deal

Hotel chain Yotel has signed a five year contract with Atos Origin subsidiary Shere Limited for self-service reception kiosks.

Dominic Child, from Shere Limited said the kiosks will support Yotel's existing offer, by providing a 'no fuss' check-in service that meets their customers' needs for a quick, easy and convenient service.

Nigel Buchanan, Yotel's operations director, said: "We want to make the check in process as simple, quick and easy as possible for our customers. Self-service check out kiosks enhance our customer experience and frees up our 'cabin crew' to focus on providing great customer service."

Shere was acquired by Atos in March 2010.

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