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AWS puts MSPs on notice with new managed service offering

Another day, another potentially disruptive offering from Amazon Web Services. Should MSPs be concerned?

Managed service providers are the latest faction of the IT industry to be put on notice by Amazon Web Services, with the company this week launching AWS Managed Services.

The new suite of tools automate common activities such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support infrastructure.

AWS is seen by many in the channel as a threat. By circumnavigating the channel and pitching its public cloud infrastructure and accompanying solutions directly to the customer, AWS continues to disrupt in all areas of IT. While MSPs will no doubt be paying attention to this latest addition, AWS says that the new service is designed for the Fortune 1000 and the Global 2000, leaving the normal folk plenty of the pie left to fight for.

Last month, the company officially launched QuickSight, its answer to cloud-based analytics. Again, there was concern amongst already established cloud BI players and SIs, that the offering could undermine their position in the market.

For certain AWS partners, there is plenty to look forward to with AWS MS.

AWS Managed Services was designed with partners in mind,” said Aws’ chief evangelist Jeff Barr in a blog post. “We have set up a pair of new training programmes (AWS MS Business Essentials and AWS MS Technical Essentials) that will provide partners with the background information needed to start building a practice around AWS MS.

“I expect partners to help their customers connect their existing IT Service Management (ITSM) systems, processes, and tools to AWS MS, assist with the on-boarding process, and manage the migration of applications.”

“There are also opportunities for partners to use AWS MS to provide even better levels of support and service to customers,” he added. 

AWS Managed Services is available immediately in the US East (Northern Virginia), US West (Oregon), EU (Ireland), and Asia Pacific (Sydney) Regions, with other regions to follow ‘as soon as possible’.




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