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Interview: Ashwin Ballal, CIO, Freshworks

After a career in marketing, engineering, product and operations, a CIO role seemed unlikely for Ashwin Ballal – until he tried it
UK data regulator slammed over lack of action on complaints

The UK data regulator is being threatened with legal action after it was accused of ‘ignoring’ thousands of data protection complaints, with critics describing its new approach to complaint triage and investigation as akin to a ‘digital bin’ for the...
Nordea Liv Norway migrates 58 million transactions to the cloud

Life and pensions provider migrates to the cloud as part of wider multi-year transformation project
Insurance industry AI recruitment correlates with success

Research shows that insurers have accelerated recruitment of artificial intelligence professionals
XR market rewriting its own rules as smart glasses use surges

Research finds that eyewear-form-factor devices are no longer the niche in extended reality, they are the market as devices encompassing AR, XR, MR and VR grew 86% annually in Q1 2026
Cisco: 36 months to modernise networks before AI overwhelms them

Research finds capacity and performance the top network challenge for UK organisations, with 81% of respondents saying their network does not have room to house evolving AI demands

The great datacentre backlash: The industry response

In part two of a two-part series looking at attitudes to datacentres, we look at how developers and operators have responded to the wave of anti-datacentre sentiment sweeping through communities and what their plan is to avoid further escalation
Freshworks Refresh 2026: pivot to AI-driven employee experience

Freshworks is pivoting to AI-driven employee experience, launching its AI Agent Studio, MCP Gateway and AI dashboards
‘Don’t break the business’: Lessons from Ann Summers’ ESB transformation

Ann Summers’ technology and supply chain director Jeannette Copeland talks through lessons learned during the retailer’s recent ESB overhaul

Big Tech has only itself to blame for the UK government's social media ban- Computer Weekly Editors Blog

Increasingly, speaking about anything to do with “Big Tech” is becoming a divisive, often ideological activity. On topics such as Palantir, digital identity, AI, datacentres and social media – to ... Continue Reading
The role of software engineers in the AI datacentre fabric- CW Developer Network

When software engineers think about AI, the conversation almost always gravitates toward the compute side: GPUs, model architecture, parallelism frameworks and inference optimisation. But the ... Continue Reading
Ferrari Competizioni speeds data decision engines with Natzka- CW Developer Network

Natzka is a Swiss agentic decision intelligence company that operates with a self-stated mission to combine data, human and artificial intelligence within a dynamic digital twin of the enterprise. ... Continue Reading
Why Big Tech should not play at politics- Cliff Saran's Enterprise blog

Prior to the start of the second Donald Trump presidency, former deputy prime minister, Nick Clegg, stepped down as Meta’s president of global affairs. During his seven years tenure at the social ... Continue Reading

The truth about Claude Mythos is less dramatic than it seems

The Computer Weekly Security Think Tank considers if Anthropic’s Claude Mythos frontier AI model is a benefit or barrier to achieving resilient enterprise IT security, and how security leaders need to adapt.
Why culture matters more than you think when tech goes wrong

IT professionals should feel free to speak up about things that are going wrong, which might require a culture change
The UK cannot afford a box-ticking solution to cloud dominance

Big tech companies often find ways out of regulatory directives, so the CMA must come up with enforceable commitments, across the whole investigation, and quickly