Splunk Base aims to speed troubleshooting


Splunk Base aims to speed troubleshooting

Cliff Saran

A new searchable global Wiki-like encyclopedia listing IT events could help IT staff solve problems with their systems more quickly.

A Wiki is a website that can be quickly edited by its visitors with simple formatting rules to enable collaborative discussions.

The Splunk Base database aims to enable the worldwide community of IT users to access and share in-depth information about specific events recorded by any IT service, application or device, said the system's creator Splunk.

Using Splunk's search software for log files and other types of IT data, users are able to cut troubleshooting time and speed problem resolution, the company said.

More than 3,500 people have registered to participate in the beta test of Splunk Base.

Splunk's search software indexes and links the log files and other types of technical data generated by IT. Using this information, the company said users are able to search and navigate running IT infrastructures.

Users can search the Wiki database by types of system events. The mechanism provides a means to connect people working on similar kinds of infrastructures and technologies. System administrators, developers and support people can tap into hands-on experts with a supplier- neutral point of view while maintaining privacy and security, the company said.

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