DeepSight Alert Services 4.0 introduces features that allow network security administrators who are subscribed to the alert system to monitor the status of an alert as it moves from initial identification to remediation.
Symantec has also added alert detail levels to give users finer control in determining how much technical information should be presented in an alert notification, depending upon its intended audience.
DeepSight alert notifications describe new software vulnerabilities, links to online resources such as vendor patch information and the list of common vulnerabilities and exposures, and provide mitigation strategies if no software patch is available.
Symantec's changes to DeepSight are designed to streamline alert management while also opening security alert information up to a broader corporate audience, according to Dee Liebenstein, group product manager for Symantec's DeepSight Solutions.
For example, lists of software information maintained by the customer and used to filter DeepSight security alerts can be shared across the enterprise in DeepSight 4.0, allowing more than one IT administrator to receive the same DeepSight alerts and giving customers the option of consolidating list management for an entire organisation in the hands of one employee.
Symantec DeepSight Alert Services 4.0 is available through the company's network of resellers, distributors and software integrators.