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Comms player KCOM has invested in more staff on the back of decent revenue growth from its enterprise business as it looks to deliver more of the same again for this fiscal year.
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The firm reported a 5% increase in revenue from the enterprise business, with the top five customer contracts delivering a 16% improvement in its latest set of premilinary results for the year ended in March.
A combination of gaining fresh business as well as expanding the customer base helped revenues improve with cloud professional services and call centre support areas that were in high demand.
To keep its service levels high in the enterprise space KCOM has recruited 12 staff that will be joining the sales team working across the public cloud and contact and collaboration practices. Some of those signing up with the firm include former staffers atr Capita IT, Unify and IBM.
“Bolstering our sales team is crucial to generating growth from KCOM’s enterprise opportunity. This strengthened team will be working with existing customers and developing new relationships with public and private sector organisations embarking on a digital transformation journey," said Phil Offord, sales director for enterprise at KCOM.
KCOM's enterprise vice president Stephen Long said that the recruitment of the latest batch of staff underlined its commitment to help enterprise customers, " looking to update their customer experience technology, ensure robust and secure connectivity and take advantage of the public cloud via one full service IT provider".
Other highlights in the preliminary numbers for the full year ending 31 March included an overall decline in revenues of 5.1% to £331.3m from £349.2m as a result of the reduction in legacy business and additional costs of the national fibre network outsource. Pre tax profits were also down by 19.6% year-on-year to £38.5m from £47.9m.
"Our Enterprise business is focused on market areas, where we have seen good growth and where we have market leading skills," said Graham Holden, Non-Executive Chairman at KCOM.
"We are targeting development in this area to provide momentum in shareholder value. A key part of our growth this year comes from additional business from existing customers who recognise the value we can add to their business," he added.