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CompTIA increases channel training resources

As part of its ongoing efforts to improve the quality of service delivered by the channel the organisation CompTIA has made more training resources available

Channel training specialist CompTIA has expanded the support it can provide the channel to try to increase knowledge around some of the key areas for growth.

The industry organisation has recently changed its Trustmark accreditation programme to make it clear to customers where best practice exists in the channel.

Following up on that move CompTIA has now added some education and training resources that can be used by the channel to get up to speed on areas including managed services and cloud security.

The training is provided through a mixture of e-learning video guides as well as certificate programmes that can be taken at the learner's own pace.

Video guides cover subjects including: The Art of the Deal; Managed Services; Managing a Managed Services Sales Organisation; Improving Sales with a Sales Playbook; and Tackling Cloud Security Concerns.

The Executive Certificate programme was previously only available as live sessions but now users can work through the cloud intermediate, IT security foundations and mobility foundations courses in their own time.

“Ongoing, advanced education and training are critical to a channel partner’s continued growth and success,” said Kelly Ricker, senior vice president, events and education, CompTIA.

“Our education and training offerings are comprehensive and current, developed with the guidance of the industry’s best business minds,” Ricker added.

When it gave its Trustmark accreditation programme a refresh last month CompTIA revealed its ambitions to promote more best practices across the channel and get more of those working at resellers and distributors in a position where they could be recognised for being able to deliver a solid service.

"These standards will provide channel partners and channel companies with blueprints for best practices within the IT channel and undoubtedly lead to a stronger, healthier industry as a whole,” said Nancy Hammervik, senior vice president, industry relations, CompTIA.

“The introduction of CompTIA Channel Standards is a testimony to the larger role CompTIA and its members play in advancing the IT industry and inspiring minds around the world to do more, learn more and be more," she added.

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