Aorta Cloud, the UK-based hosted cloud storage provider, has reported good progress in its mission to offer a soft-landing and continuity of service to customers left high and dry by the sudden demise of its US partner, Nirvanix.
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With the deadline for customers to leave Nirvanix’s cloud now extended from 30 September to 15 October Aorta Cloud CEO Steve Ampleford said: “Having a deadline staring you in the face is a huge motivator, and the quality of the work that gets done is higher. We are proud we said we’d do it and that we’re now in a position where we delivering on our promise.”
The Aorta Cloud-backed process of data migration away from Nirvanix’s facilities is proceeding apace, and with just over two weeks to go a good number of customers should have little to fear – particularly those running private clouds, or those with 12 Terabytes or under of data managed who should still be able to get their data out over the WAN – however according to Ampleford different businesses were seeing different challenges, many relating to the type of appliances they were using, particularly Panzura.
At the time of writing, Aorta Cloud was managing clients running Panzura, TwinStrata, CloudBerry, Nirvanix’s proprietary CloudNAS, Gladinet, Riverbed, and most software gateways that create a flat file structure, including most archiving solutions.
Meanwhile Nirvanix, which at first had kept quiet over the situation, has now broken cover, saying it had “concluded that we must begin a wind-down of our business and we need your active participation to achieve the best outcome”.
In a statement that appears to be all that remains of its website, Nirvanix said it was dedicating resources to assist customers in either returning their data or transitioning it to alternative providers. It has selected IBM SoftLayer as a preferred partner.
Aorta Cloud had established contact with IBM itself, but Ampleford confirmed that the two firms have gone their separate ways by mutual agreement, saying the challenges they faced were different. Aorta Cloud is working with an alternative partner, but for legal reasons could not disclose its identity at the time of writing.
Similarly, due to the high-security nature of some of their businesses and the unsurprising fact that few if any companies are willing to admit to being caught out by the shutdown of Nirvanix, Ampleford could not reveal the identities of any customers transferred to Aorta Cloud so far, although he said that the smallest customer that it is working with had 10 Terabytes of data to shift, and the largest 2 Petabytes.
Ampleford echoed much of the market feeling surrounding the sudden collapse of Nirvanix, saying that in spite of the best efforts of all concerned, companies would end up going to the wall as a result.
“The impact of this will be seen well beyond technology companies, and that’s really concerning,” he said.
Nevertheless, Aorta Cloud continued to stand by the concept of public cloud storage, saying the response it has received to its offers of assistance “demonstrates that public cloud storage remains a valuable and viable storage solution.”