Phoenix IT Group has launched the UK’s first cloud-to-cloud backup service to the local market, targeting Salesforce customers.
Its new service takes on responsibility for backing up Salesforce users’ cloud data to a secure data store, and allows them to dictate the exact Ts&Cs of their backup criteria, down to granularity, regularity, retention rates and encryption.
By submitting your personal information, you agree that TechTarget and its partners may contact you regarding relevant content, products and special offers.
Traditionally, said Phoenix, customers have backed off control of their data to cloud service providers, leaving them at a distinct disadvantage – it estimates the minimum cost of a data recovery to be around $10,000 (£6,400) – in the event of a disruption.
“The cloud model does not lend itself to individual contracts and variable Ts&Cs,” explained Phoenix MD of business continuity, Mike Osborne, “so end-users have previously had to sacrifice the option of flexible and fast backup. That’s find for non-core systems but presents a major problem for hosting critical line-of-business applications in the cloud.”
Osborne billed the new offering as a natural extension of Phoenix’s existing capabilities. “[This] is the only current way of making individually-tailored, quickly-restored backup economical to service providers and to their customers,” he said.
How to secure cloud backups between clouds