As work forces spread to operate from various office locations and their own homes, the question of support becomes critical.
If someone is unable to get the most out of their technology, then clearly productivity will be reduced.
In many cases a system administrator requires access to a device to install a patch, enforce policies or check things are in synch with the home base. This handy little product from NetOp allows them to do exactly that.
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The NetOp Remote Control provides everything needed for the service and support of a range of disparate computers.
The buzzwords the vendor uses to explain a system that can control a number of computers via a network, internet or PPP include the important ones for the channel: 'rapid return on investment'.
NetOp Remote Control provides full access to system control, services, registry and task manager, as well as the ability to transfer files and data securely.
There is support for a range of platforms and the system boasts good performance even where the bandwidth is low.
The attraction of a product like this is that for the SME dealing with the growing headache of keeping an eye on its staff, it takes the hassle out of system management.
Finally, the reseller's job is made easier with a downloadable trial version that customers can take for a test drive.