Following its acquisition of the defunct Expand Networks's IP last week, Riverbed has said it will be putting in place options for partners and is open to discussions with resellers over their future business.
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Speaking to MicroScope on Monday afternoon, Riverbed vice president of corporate development and strategy Paul O'Farrell said that Riverbed had only found out that its bid for Expand's technology had been successful late in the game, and the firm was still assessing the situation on the ground in Israel.
It is currently in the process of hiring as many Expand support and engineering staff as it can in order to offer ongoing support services to customers and, by extension, partners.
"We are trying to get our hands on as much information as possible," O'Farrell explained. "As you can imagine, Expand was in a state of considerable disarray so our people are only now beginning to extract information on partners.
"We hope to be in a position to begin reaching our to them in the next few weeks. We recognise it's a difficult time and that there will be some disruption," he added.
The current message for concerned Expand partners is to get in touch with Riverbed to discuss options. At this time the most likely scenario will be for customers to be offered either a discounted support programme for around a year, or to trade up to Riverbed products, and in both situations the channel would play a role, said O'Farrell.