The dip in spam activity over the last few months might have given customers the idea that the fight against the malicious inbox blocking emails has been won.
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Spam levels dropped over the Christmas period and Symantec, which monitors levels confirmed that one of the largest orginators of the problem emails, the Rustock botnet, ceased spamming yesterday.
Rustock accounted for 47% of all spam last year and its silence could be interpreted wrongly as a pause in the battle against spam.
In a Symantec blog post, Paul Wood, MessageLabs Intelligence senior analyst, confirmed the Rustock changes but pointed out that other spam engines had picked uop the slcak and global levels of malicious emails had remained unaffected.
At a channel level the highly publicised dip in global spam levels at the end of last year has been picked up by customers but is not a reason for resellers to stop educating customers about the threats and the methods of protection.
Ed Rowley, senior product manager at M86 Security, said that there were some misconceptions out at the coalface which resellers needed to address.
"It does make a lot of people think the threat is going away and they need to educate both users and people working from home that the risk is still there," he said.
"I am a very keen proponent of educating people about the risks and how they are moving more from email and spam to web threats," he added.
M86 Security has launched a suite aimed at the SME market where Rowley said some users were exposing themselves to problems because they were using low-end products that failed to combat threats.