The Cloud Industry Forum (CIF) has moved a step forward in helping establish a Code of Conduct for hosted providers to adhere to as part of moves to break down user resistance to the technology.
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Along with security fears the lack of standards with cloud service provision has held back wider adoption of the technology but the CIF has been working with members to come up with guidelines that will certify channel players offering hosted services.
The draft code has been in the works for a year and has had input from users, providers and channel players to determine its content.
Andy Burton, chairman of CIF and CEO of Fasthosts, said that having a wide consultation process had been critical because it had, "raised a number of issues that had to be resolved relating to governance, transparency, capability and accountability, as well as detailed and comprehensive pilots being run by a number of CIF members".
"We firmly believe that the market needs a credible and certifiable Code of Practice that provides transparency of cloud services such that consumers can have clarity and confidence in their choice of provider," he added.
Piers Linney, joint CEO at Outsourcery and a CIF member, said that customers needed clarity around what service providers do and don't offer before feeling comfortable going ahead with deployment and the code of practice would help solve those problems.
"Put simply, organisations seeking to use these services need a straightforward form of certification or 'Code of Practice' for potential suppliers that will accurately define the services offered and standards of operation and security," he said.