The threat of strike action at BT has receded after CWU members overwhelmingly backed a three-year pay deal worth 9.3%, with over 85% of votes returned in favour.
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The deal was tabled last month and its acceptance brings both "stability and security for both staff and the company," according to CWU deputy general secretary, Andy Kerr.
The deal includes a 3% fully consolidated and pensionable increase to base pay, backdated to January 2010, which will be implemented in the August salary run. A further 3% will flow through in January 2011, and another 3% base pay rise will be implemented in January 2012, although subject to the November 2011 RPI this may be revised.
However, there is trouble brewing elsewhere within the telecoms giant, after BT announced the closure of its director enquiries call centre in Barrow-in-Furness, with the loss of 52 jobs.
In a statement, Kerr said BT was neglecting its "social responsibility" to the area, with few other job opportunities in the town.