by Billy MacInnes
The vast majority of companies that have migrated to Windows 7 in the year since its launch have experienced increased performance, security, reliability, ease of use and end point management.
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But a worldwide survey of 1,360 IT managers commissioned by Symantec also found the migration process had tended to take longer than most customers anticipated and some had found it to be an expensive process.
One IT director said "the cost to migrate to Windows 7 was a bit steep, but if you look at the total cost of ownership, it's actually a great investment. Even though it cost our company a lot of money to make the migration, it was well worth the investment. It was much better than anything we had seen from Vista or XP."
Roughly half of those who suffered delays cited application incompatibility as the biggest cause and as many as 71% found the most effective course was to replace the application.
In a telling indication of the unpopularity of Microsoft's ill-fated Vista OS, almost a quarter of all migrations to Windows 7 were from Vista sites.
Respondents revealed that migration typically involved almost half of IT staff and IT teams spent an average of 12 hours preparing for the upgrade. As many as 80% of companies said planning, pilot testing and training were extremely important in aiding the migration and keeping costs down to a minimum.
The survey found users were generally pleased with the migration and their satisfaction increased over time. While 58% were somewhat or extremely satisfied during the migration phase, the figure increased to 67% after the learning phase. Only 13% were somewhat or extremely dissatisfied after the learning phase.