Accenture and Cisco are today launching the Accenture and Cisco
Business Group to help large enterprises increase business agility
by embedding collaboration and datacentre virtualisation
capabilities into their key business processes.
The group - which builds on Accenture and Cisco's existing
alliance - will design, build and run business systems to help
companies integrate unified communications and collaboration tools
into multiple applications across their IT infrastructures
The partners said they are forming the group to help companies
improve the way globally dispersed professionals communicate and
collaborate with fellow employees, customers, partners and
suppliers in a wide range of industries.
The Accenture and Cisco Business Group's first three
offerings:
Customer contact transformation systems to help companies win
and retain customers through customer service.
Unified communications and collaboration systems to help give
businesses a sustainable competitive advantage.
Infrastructure transformation systems which will draw on the
expertise of Accenture's business process experts and Cisco's
networking experts.