Voice networking and VoIP

  • May 23, 2007 23 May'07

    Friends Provident opts for Genesys intelligent telephony

    Financial services company Friends Provident is replacing two operating systems that currently serve its five UK contact centres with an intelligent telephony system to improve call management.

  • May 22, 2007 22 May'07

    Mitel acquires Inter-Tel, signaling more consolidation to come

    Mitel acquired Inter-Tel last week, signaling a trend toward vendor consolidation in the VoIP market and creating stronger options for SMBs.

  • May 22, 2007 22 May'07

    Unison opts for IP telephony

    Unison, the UK’s largest trade union, is improving the performance of its wide area network and adopting IP telephony to cut costs and deliver greater comms flexibility.

  • May 22, 2007 22 May'07

    Voice over WLANs: The role of VoWLAN solutions

    Jim Geier's new book "Deploying Voice over Wireless LANs" discusses the products and services needed for a wireless LAN voice network in your enterprise and necessary applications.

  • May 21, 2007 21 May'07

    Mobile instant messaging enhances company's business processes

    A mobile IM service acquired by a hosted VoIP provider encourages more companies to enhance their business processes.

  • May 17, 2007 17 May'07

    VoIP security fundamentals

    VoIP security is a challenge for IT staff because IP telephony brings with it not only the security problems of data networks but also new threats specific to VoIP. In this fundamentals guide, learn about network security threats and emerging IP ...

  • May 17, 2007 17 May'07

    Post Office signs £750m voice and data services deal with BT

    The Post Office has signed a £750m deal with BT as part of a far-reaching plan to offer voice and data services.

  • May 14, 2007 14 May'07

    VoIP security gets fuzzy

    Want to test your VoiP implementation's security? Then you need to know about 'Fuzzing.'

  • May 11, 2007 11 May'07

    VoIP, unified communications adoption continue to rise

    VoIP and unified communications adoption continue to rise steadily in the enterprise, according to Infonetics Research's latest report.

  • May 09, 2007 09 May'07

    SMBs ideal for hosted VoIP

    Hosted VoIP options are attracting the attention of more than just SMBs looking to save on their communications budget. Larger telecoms are beginning to look at the revenue growth opportunities in a market once dominated by smaller, independent ...