News

Voice networking and VoIP

  • May 25, 2007 25 May'07

    VoIP advice from the trenches

    ITKE, or ITKnowledge Exchange, is simply a cool (and quick) way to get a response to your VoIP-related questions.

  • May 24, 2007 24 May'07

    VoIP security fundamentals, Part 1

    VoIP security is a challenge for IT staff because IP telephony brings with it not only the security problems of data networks but also new threats specific to VoIP. In this fundamentals guide, learn about network security threats and emerging IP ...

  • May 24, 2007 24 May'07

    Interop: updated software, new security features

    3Com targets SMBs; Shift4 introduces gateway to wipe data; SecureWave updates software; StillSecure opens support program; and BlueCoat demonstrates mobile security tools.

  • May 23, 2007 23 May'07

    Shoe retailer Faith cuts call costs with Mitel IP telephony system

    Shoe retailer Faith has improved communications and cut call costs between its 220 stores by installing a Mitel IP telephony system, which it says will pay for itself in two years.

  • May 23, 2007 23 May'07

    Friends Provident opts for Genesys intelligent telephony

    Financial services company Friends Provident is replacing two operating systems that currently serve its five UK contact centres with an intelligent telephony system to improve call management.

  • May 22, 2007 22 May'07

    Mitel acquires Inter-Tel, signaling more consolidation to come

    Mitel acquired Inter-Tel last week, signaling a trend toward vendor consolidation in the VoIP market and creating stronger options for SMBs.

  • May 22, 2007 22 May'07

    Unison opts for IP telephony

    Unison, the UK’s largest trade union, is improving the performance of its wide area network and adopting IP telephony to cut costs and deliver greater comms flexibility.

  • May 22, 2007 22 May'07

    Voice over WLANs: The role of VoWLAN solutions

    Jim Geier's new book "Deploying Voice over Wireless LANs" discusses the products and services needed for a wireless LAN voice network in your enterprise and necessary applications.

  • May 21, 2007 21 May'07

    Mobile instant messaging enhances company's business processes

    A mobile IM service acquired by a hosted VoIP provider encourages more companies to enhance their business processes.

  • May 17, 2007 17 May'07

    VoIP security fundamentals

    VoIP security is a challenge for IT staff because IP telephony brings with it not only the security problems of data networks but also new threats specific to VoIP. In this fundamentals guide, learn about network security threats and emerging IP ...

  • May 17, 2007 17 May'07

    Post Office signs £750m voice and data services deal with BT

    The Post Office has signed a £750m deal with BT as part of a far-reaching plan to offer voice and data services.

  • May 14, 2007 14 May'07

    VoIP security gets fuzzy

    Want to test your VoiP implementation's security? Then you need to know about 'Fuzzing.'

  • May 11, 2007 11 May'07

    VoIP, unified communications adoption continue to rise

    VoIP and unified communications adoption continue to rise steadily in the enterprise, according to Infonetics Research's latest report.

  • May 09, 2007 09 May'07

    SMBs ideal for hosted VoIP

    Hosted VoIP options are attracting the attention of more than just SMBs looking to save on their communications budget. Larger telecoms are beginning to look at the revenue growth opportunities in a market once dominated by smaller, independent ...

  • May 08, 2007 08 May'07

    Supplier preps SMB push

    Alcatel-Lucent is targeting small and medium-sized businesses (SMBs) through a new product set as well as a new structure for enabling its sales and integration partners.

  • May 04, 2007 04 May'07

    Mobile operators defend VoIP ban

    Mobile operators have hit back at those criticising their decision to block mobile VoIP services over their networks.

  • May 02, 2007 02 May'07

    Oxford University rethinks datacentre storage

    A midrange storage array may seem an odd choice for a new supercomputing centre, but the university's IT manager says that storage needs are changing with new research.

  • May 02, 2007 02 May'07

    Mitel acquisition signals more consolidation

    Mitel acquired Inter-Tel last week, signaling a trend toward vendor consolidation in the VoIP market

  • April 23, 2007 23 Apr'07

    Mobile operators block VoIP application

    Mobile contract users have complained that mobile operators have blocked the Truphone voice over IP application on their new Nokia handsets.

  • April 20, 2007 20 Apr'07

    Symantec launches online backup service for SMEs

    Symantec has launched a trial version of an online data backup service for SMEs.

  • April 20, 2007 20 Apr'07

    Convergence certification provides evaluation standard

    CompTIA has developed a convergence certification, designed to validate qualified convergence professionals.

  • April 18, 2007 18 Apr'07

    Convergence certification provides evaluation standard

    Voice and data convergence are more prevalent and enterprises are looking for certified professionals to administer the combined networks -- leading CompTIA to develop its Convergence+ certification, designed to validate qualified convergence ...

  • April 18, 2007 18 Apr'07

    Deutsche Bahn rolls out all IP call centres

    Germany’s rail company Deutsche Bahn has adopted an all IP customer contact system at six major call centres to take advantage of voice over IP.

  • April 17, 2007 17 Apr'07

    Lloyds TSB speeds trade processing

    Lloyds TSB's corporate markets operation has cut the time it takes to complete overnight processing of trades by six hours after deploying a £3.5m converged network.

  • April 16, 2007 16 Apr'07

    Wireless kit must be secure 'out of the box', say experts

    Infosecurity Europe: The need to make wireless devices secure by default and more openness on data breaches are on the agenda at next week's Infosecurity conference

  • April 16, 2007 16 Apr'07

    How is SIP winning favor over H.323?

    What are the similarities, differences and major reasons between SIP and H.323. And why is one winning?

  • April 13, 2007 13 Apr'07

    Businesses run VoIP alongside traditional telecoms

    US businesses are embracing voice over Internet Protocol, (VoIP), but they are not abandoning traditional voice lines.

  • April 12, 2007 12 Apr'07

    Weatherproof VoIP phone

    Gai-Tronics weatherproof VoIP telephones offer direct connection to LAN or WAN via RJ45 connector, including power-over-ethernet (PoE) as standard.

  • April 11, 2007 11 Apr'07

    VoIP 'not ready for mainstream adoption', says Forrester

    Voice over IP (VoIP) technology is not ready for mainstream consumer adoption, says Forrester Research analyst Zayera Khan in a new report which examines VoIP service suppliers including Google, ICQ, Microsoft, Skype, and Yahoo.

  • April 11, 2007 11 Apr'07

    Global drugs giant Shire overhauls intranet content system

    Global pharmaceutical company Shire is to overhaul an intranet used by 4,000 employees worldwide.

  • April 10, 2007 10 Apr'07

    BT sounds death knell for ISDN

    BT is to dump consumer ISDN services later this year, as users increasingly connect over DSL broadband, reports the BBC.

  • April 04, 2007 04 Apr'07

    Wireless VoIP market to grow rapidly

    VoIP and Voice over Wi-Fi markets are expected to be strong in 2007 and remain so through 2012.

  • April 02, 2007 02 Apr'07

    Networking for SMBs

    Networks made simple -- or complex? From basic definitions to security and VPN must-haves, this guide takes the bite out of network management challenges.

  • April 02, 2007 02 Apr'07

    New network the jewel in the Crowne

    Crowne Plaza Hunter Valley is even more hospitable, thanks to a new converged network.

  • April 02, 2007 02 Apr'07

    Ofcom to implement VoIP code

    Ofcom has announced a new regulatory code for voice over Internet Protocol (VoIP) service providers, that will ensure that consumers have access to important information about the capabilities of their service.

  • April 01, 2007 01 Apr'07

    SurveyWatch: VoIP network monitoring improves VoIP deployment

    VoIP network monitoring and pre-deployment analysis are becoming more important as VoIP application overlay becomes denser.

  • March 29, 2007 29 Mar'07

    VoIP network monitoring improves VoIP deployment

    VoIP network monitoring and pre-deployment analysis are becoming more important as VoIP application overlay becomes denser

  • March 29, 2007 29 Mar'07

    SIP telephones for VoIP platforms

    Aastra's 5i Series of SIP telephones comprises four telephones and two expansion modules, offering choice and flexibility to customers looking for standards-based IP telephones.

  • March 29, 2007 29 Mar'07

    VoIP server

    VVS is a Linux-driven PC server that incorporates a business-grade SIP translator, SIP server and a powerful conference bridge.

  • March 29, 2007 29 Mar'07

    Nortel and Microsoft extend comms alliance

    Nortel and Microsoft have extended their comms alliance to allow carriers to offer hosted voice over IP and unified comms services.

  • March 27, 2007 27 Mar'07

    VoIP's inherited data security problems

    VoIP security problems present a challenge for voice and network staff. This article explains how to secure both your call servers and endpoints, and how best to divide this work between voice and data personnel.

  • March 27, 2007 27 Mar'07

    IBM and 3Com integrate IP telephony with business apps on single platform

    IBM and 3Com have developed a system to integrate IP telephony with e-mail, messaging and core business process applications on a single, secure platform.

  • March 25, 2007 25 Mar'07

    Basic VoIP network setup

    Basic VoIP network setup advice.

  • March 25, 2007 25 Mar'07

    Why is VoIP authentication essential?

    VoIP authentication advice.

  • March 25, 2007 25 Mar'07

    VoIP protocols

    VoIP protocols -- the strengths and weaknesses of each.

  • March 23, 2007 23 Mar'07

    Retail and services to lead fixed mobile convergence adoption, says IDC

    The adoption rates for European business fixed mobile convergence (FMC) will vary from sector to sector, with retail and services firms leading the way.

  • March 22, 2007 22 Mar'07

    Hosted VoIP improves company functionality

    Hosted VoIP helped one company improve intra-office communications and benefit the business

  • March 21, 2007 21 Mar'07

    Microsoft unveils SME VoIP system

    Microsoft has launched an internet protocol (IP) phone system code-named Response Point, designed for ease of use and manageability at SMEs.

  • March 19, 2007 19 Mar'07

    Power over Ethernet power consumption: The hidden costs

    Power over Ethernet (PoE) has many advantages in a VoIP migration, but some companies overlook the amount of power needed to run PoE for VoIP and the costs and cooling requirements that come with it.

  • March 18, 2007 18 Mar'07

    VoIP security worries are plentiful, potent

    VoIP creates a new set of security issues for your network, as expert Ed Skoudis explains.

  • March 15, 2007 15 Mar'07

    Cisco buys WebEx

    Cisco buys online collaboration service WebEx in a move seen as increasing the giant's relevance to smaller businesses.

  • March 15, 2007 15 Mar'07

    Open source IP telephony on hold?

    Is open source telephony ready for your business? Read on to learn if it's the real deal.

  • March 15, 2007 15 Mar'07

    Carrier MPLS support for VoIP

    Achieving QoS for reliable voice transmissions can be the biggest challenge of deploying VoIP. Multi-Protocol Label Switching (MPLS) might be the answer!

  • March 15, 2007 15 Mar'07

    Meru links wireless security to QoS

    Meru Networks has introduced a product suite designed to protect wireless networks from security threats, while maintaining the quality of service of applications.

  • March 13, 2007 13 Mar'07

    VoIP visions: highlights from VoiceCon Spring 2007

    Unified communications and VoIP were big topics at VoiceCon Spring 2007. Here are some news highlights from the show.

  • March 12, 2007 12 Mar'07

    Lost patent battle leaves VoIP provider in a hole

    Loss-making voice over IP provider Vonage is facing a crisis after losing an expensive patent battle with Verizon Wireless in the US.

  • March 09, 2007 09 Mar'07

    Firms to reduce voice spend by 30% with FMC

    Fixed–mobile convergence combined with voice over IP (VoIP) will allow corporate customers to reduce their voice spend by over 30%, said telecoms research group Analysys.

  • March 08, 2007 08 Mar'07

    Microsoft unveils unified comms strategy

    Microsoft's VoIP strategy emphasises software-based comms, labels IP PBX expensive toys.

  • March 08, 2007 08 Mar'07

    Skype downloads hit 500m milestone

    Skype has been downloaded over 500 million times worldwide, although the number of active registered users for its service is well below this figure.

  • March 08, 2007 08 Mar'07

    VoIP becoming central to business change

    IP telephony is now having a significant impact on the way organisations run their businesses, with 80% of firms believing that IP telephony will help transform their working practices within the next two years.

  • March 07, 2007 07 Mar'07

    Microsoft outlines software-centric VoIP, UC

    Microsoft unveils its vision of a software-based VoIP system to enable unified communications.

  • March 05, 2007 05 Mar'07

    Nortel switch release focuses on unified communications

    Nortel today released two new switch series aimed at unified communications deployments.

  • March 05, 2007 05 Mar'07

    Ofcom report says UK needs high-speed fibre in the last mile

    Next-generation broadband products for the last mile must be based on fibre, according to a report commissioned by Ofcom.

  • March 04, 2007 04 Mar'07

    Unified Communications to dominate VoiceCon

    Unified Communications will again be a major focus of VoiceCon Spring.

  • March 04, 2007 04 Mar'07

    VoIP migration strategies: Q&A with 3Com

    3Com's Doug Hydeoffers some tips and tricks to ease migration and ensure that your network is ready for VoIP.

  • March 02, 2007 02 Mar'07

    Irish parliament deploys converged IP network

    The Irish National Parliament (Oireachtas) has deployed an Alcatel-Lucent converged IP network to improve the communications services that can be delivered to users, irrespective of their location.

  • March 02, 2007 02 Mar'07

    Financial services firms consolidate ICT and cut costs using IP

    International financial services firms Compass Advisers and Compass Partners have streamlined their communications systems and cut operational costs with a new IP-based system.

  • February 28, 2007 28 Feb'07

    Can setting up a VPN help you get around blocked VoIP ports?

    Can setting up a VPN help you get around blocked VoIP ports?

  • February 28, 2007 28 Feb'07

    Are there options, other than VoIP, hybrid or a traditional PBX, for enterprise-level communication

    Are there options, other than VoIP, hybrid or a traditional PBX, for enterprise-level communications?

  • February 26, 2007 26 Feb'07

    VoIP kit sales on the rise

    The sale of voice over internet protocol (VoIP) technology to service providers is booming, with consumers and small offices helping to drive the trend to next generation voice services.

  • February 25, 2007 25 Feb'07

    IP PBX: Ten reasons to switch

    Should you throw out the old PBX and replace it with a new IP PBX? This tip from WindowsNetworking.com provides ten compelling reasons to do so.

  • February 22, 2007 22 Feb'07

    Adobe Acrobat to gain Instant Messaging tools

    Adobe is to integrate enterprise instant messaging and presence cap­abilities into its Acrobat software following its acquisition of specialist supplier Antepo at the end of January.

  • February 22, 2007 22 Feb'07

    VoIP challenges must be addressed

    Firms are proving eager for the telephony savings voice over internet protocol can bring, but many are paying too little attention to potential quality of service issues

  • February 21, 2007 21 Feb'07

    SMS grows and grows

    It is predicted that 3.7 trillion mobile SMS messages will be sent globally by 2012, as businesses and consumers increasingly tap into the medium.

  • February 19, 2007 19 Feb'07

    What is unified messaging?

    Unified messaging is the handling of voice, fax, and regular text messages as objects in a single mailbox.

  • February 19, 2007 19 Feb'07

    What is instant messaging?

    Instant messaging, often shortened to simply "IM" or "IMing," is the exchange of text messages through a a software application in real-time.

  • February 19, 2007 19 Feb'07

    What is presence?

    Presence technology makes it possible to locate and identify a computing device wherever it might be, as soon as the user connects to the network.

  • February 19, 2007 19 Feb'07

    Cisco VoIP management: Summary and conclusions

    We conclude our look at Cisco VoIP management with a set of recommendations about how to select and operate a VoIP solution.

  • February 15, 2007 15 Feb'07

    VoIP gateways

    NetComm has introduced a range of 4- and 8-port VoIP gateways called the SmartVoice series. Any SME or branch office can upgrade its current phone system and add VoIP. The SmartVoice range has units with alarm FXS, all FXO and a mix of FXS and FXO ...

  • February 15, 2007 15 Feb'07

    VoIP adapters

    The latest IP remote family of products by Omnitronics has been released with improved capabilities and functions. They are designed to provide VoIP extensions for analog radio equipment.

  • February 14, 2007 14 Feb'07

    VoIP complexities stall implementation for SMBs

    VoIP sales in the SMB market are predicted to lead revenue in the next several years, but most SMBs are confused by the number of different solutions.

  • February 14, 2007 14 Feb'07

    Cisco VoIP managment guide: Required management tasks

    Comprehensive VoIP management includes the basic network management tasks, but also includes monitoring services such as dial tone delivery, call success rates, telephony delays and impairments, as well as call quality. VoIP telephony management is ...

  • February 12, 2007 12 Feb'07

    Skype makes more enterprise inroads

    Skype has teamed with FaceTime Communications to give companies more control over Skype use within the enterprise.

  • February 12, 2007 12 Feb'07

    Mobiles replace fixed voice services in as rates fall

    As mobile voice services become increasingly affordable they are rapidly substituting fixed voice services across Western Europe, said telecoms research firm Analysys.

  • February 11, 2007 11 Feb'07

    VoIP helps ensure disaster recovery

    VoIP bolsters your disaster recovery plans and should be at the core of any well-planned disaster recovery strategy.

  • February 11, 2007 11 Feb'07

    VoIP helps ensure disaster recovery

    VoIP bolsters your disaster recovery plans and should be at the core of any well-planned disaster recovery strategy.

  • February 10, 2007 10 Feb'07

    Cisco VoIP management guide: VoIP management lifecycle

    VoIP lifecycle management enables enterprises to safely pursue large production deployments. The management lifecycle includes the following four elements.

  • February 10, 2007 10 Feb'07

    Cisco VoIP management guide: Enterprise VoIP management solutions

    Enterprise VoIP management solutions require two considerations: the scale of production environment and the need to extend support resources with a systems integrator or service provider.

  • February 10, 2007 10 Feb'07

    Cisco VoIP management guide: Cisco requires proactive management

    Managing Cisco VoIP solutions means network managers must rely on credible, experienced vendors to some extent. Fortunately, many vendors have emerged as trusted, viable partners that can offer an end-to-end management solution for Cisco VoIP ...

  • February 10, 2007 10 Feb'07

    Cisco VoIP managment guide: Required management tasks

    Comprehensive VoIP management includes the basic network management tasks, but also includes monitoring services such as dial tone delivery, call success rates, telephony delays and impairments, as well as call quality. VoIP telephony management is ...

  • February 10, 2007 10 Feb'07

    Cisco management guide: Selecting a VoIP solution

    Selecting a VoIP solution means deciding on independent VoIP tools or a VoIP solution suite of integrated products.

  • February 10, 2007 10 Feb'07

    Cisco VoIP management guide: Recommendations and summary

    Enterprises now have solid choices of management solutions for their Cisco VoIP deployment. The short list for any enterprise should include Prognosis, Infovista, or Cisco.

  • February 10, 2007 10 Feb'07

    Cisco management guide: Selecting a VoIP solution

    Selecting a VoIP solution means deciding on independent VoIP tools or a VoIP solution suite of integrated products.

  • February 10, 2007 10 Feb'07

    Cisco VoIP management guide: Recommendations and summary

    Enterprises now have solid choices of management solutions for their Cisco VoIP deployment. The short list for any enterprise should include Prognosis, Infovista, or Cisco.

  • February 10, 2007 10 Feb'07

    VoIP management guide: Cisco requires proactive management

    Managing Cisco VoIP solutions means network managers must rely on credible, experienced vendors to some extent. Fortunately, many vendors have emerged as trusted, viable partners that can offer an end-to-end management solution for Cisco VoIP ...

  • February 09, 2007 09 Feb'07

    Cheshire aims to save £174m with converged network

    Cheshire County Council is rolling out an £18m converged network as part of its 10-year strategy to reduce costs by £174m.

SearchCIO
SearchSecurity
SearchNetworking
SearchDataCenter
SearchDataManagement
Close