News

Voice networking and VoIP

  • August 06, 2007 06 Aug'07

    Video networks: The fundamental structure

    Video delivery, content network, IPTV, triple play -- these are just a few of the terms used today for video over broadband data networks. This concept of video networks is an increasing challenge, and like most network challenges, this one is ...

  • August 05, 2007 05 Aug'07

    Understanding IMS (IP Multimedia Subsystem)

    IMS (IP Multimedia Subsystem) is an emerging architectural framework, based on SIP and IP, for offering multimedia and VoIP services, as well as fixed mobile convergence. This tip explains exactly what the architecture behind IMS.

  • August 03, 2007 03 Aug'07

    VoIP security reaches tipping point

    VoIP security is as bad as ever, experts say. But PGP creator Phil Zimmermann thinks his new Zfone software will help turn the tide.

  • August 01, 2007 01 Aug'07

    Black Hat 2007: VoIP security reaches tipping point

    VoIP security is as bad today as it was a couple years ago, industry experts say. But PGP creator Phil Zimmermann thinks his new Zfone software will help turn the tide.

  • August 01, 2007 01 Aug'07

    Cisco knocks out Avaya as IP PBX heavyweight

    IP PBX adoption is rising as Cisco and Avaya square off for market dominance.

  • August 01, 2007 01 Aug'07

    Black Hat 2007 preview: Blue Pill under scrutiny

    Among the highlights at the year's most anticipated hacker event, vulnerability researchers will challenge Joanna Rutkowska's Blue Pill concept. They'll also pick apart flaws in VoIP, NAC and Web applications.

  • July 31, 2007 31 Jul'07

    VoIP services spell trouble for telcos

    The rise of VoIP is paving the way for companies that haven't traditionally sold voice services to do so. Telcos slow to move will be hard pressed to keep up

  • July 30, 2007 30 Jul'07

    Secure hosted instant messaging system unveiled

    Firms are being offered an on-demand secure instant messaging system to help them take advantage of the increasing use of instant messaging in business.

  • July 29, 2007 29 Jul'07

    VoIP services spell trouble for telcos

    The rise of VoIP is paving the way for companies that haven't traditionally sold voice services to do so. Risk-adverse telcos slow to move in this rapidly changing environment will be hard pressed to keep up with more agile competitors.

  • July 26, 2007 26 Jul'07

    Ofcom wants 999 access from VoIP providers

    Communications regulator Ofcom wants voice over Internet Protocol (VoIP) service providers to let their customers dial 999 in emergencies.

  • July 26, 2007 26 Jul'07

    NHS hopes to save £15m with N3 upgrade

    NHS organisations could save an estimated £15 million a year on fixed-line calls to mobiles and make free internal calls following a quality of service (QoS) upgrade to its N3 broadband network

  • July 26, 2007 26 Jul'07

    VoIP solution centre answers users' questions

    A new VoIP performance management solution centre helps IT professionals to answer VoIP network questions

  • July 26, 2007 26 Jul'07

    Justifying VoIP deployment without cost-analysis

    VoIP and unified communications deployments remain sluggish, as network managers look for ways to justify the cost of the infrastructure and system upgrades. Non-financial return on investment (ROI) metrics can be used as a way to augment the ...

  • July 26, 2007 26 Jul'07

    Convenience beats QoS and cost as most valued comms asset

    Phone users willing to sacrifice cost and quality of service in favour of convenience

  • July 25, 2007 25 Jul'07

    Case study: Portsmouth Cathedral overhauls IT on a budget

    You might consider a Church of England cathedral to be an unexpected user of IT technologies such as thin client systems, mobile Blackberry devices and power over telephone lines. However, Portsmouth Cathedral has been pushing the envelope with its ...

  • July 25, 2007 25 Jul'07

    VoIP solution centre answers users' questions

    A new VoIP performance management solution center on Fluke Networks' Web site helps IT professionals to answer some of their VoIP network questions.

  • July 24, 2007 24 Jul'07

    NHS gets cheaper calls with VoIP upgrade

    The NHS N3 broadband network is now offering NHS organisations reduced call charges after being made voice over IP capable by BT.

  • July 24, 2007 24 Jul'07

    Bluesocket acquires Pingtel to enhance IP comms offering

    Bluesocket has acquired SIP-based enterprise communications solutions leader Pingtel to expand its voice over IP and unified communications offering.

  • July 24, 2007 24 Jul'07

    Fluke intros online VoIP help

    Network testing specialist Fluke has created an online resource to help VoIP network managers.

  • July 22, 2007 22 Jul'07

    Black Hat Las Vegas 2007: Special news coverage

    SearchSecurity.com covers all the controversy at this year's show with news, features, podcasts, interviews, exploits and more direct from Las Vegas.

  • July 22, 2007 22 Jul'07

    VoIP Tech Basics

    Wondering just how VoIP works, or what technologies make it possible? Our tips on some VoIP technology basics should help you understand and manage your VoIP network a little better.

  • July 19, 2007 19 Jul'07

    VoIP performance testing fundamentals

    This guide discusses why it is important to run regular VoIP network performance testing and some of the ways it can be done.

  • July 18, 2007 18 Jul'07

    VoIP security vulnerabilities tackled by researchers

    VoIP vulnerabilities can present a serious security threat, but one company makes its living by doing research and alerting manufacturers, vendors and users to potential problems.

  • July 17, 2007 17 Jul'07

    Unified communications infrastructure threats and defense strategies

    Unified communications systems promise exciting productivity gains for workers and cost savings for businesses, but many often underestimate the security threats facing them. John Burke outlines the threats facing unified communications and how to ...

  • July 12, 2007 12 Jul'07

    Faster Payments delayed

    The UK banking industry will not see the benefits of the Faster Payments system this year as tests prove more complex and time consuming than first thought, according to APACs.

  • July 12, 2007 12 Jul'07

    Argyll and Bute council uses VoIP to create virtual contact centre

    Argyll and Bute council has turned to voice over IP (VoIP) technology to power a new "virtual" contact centre for citizens.

  • July 10, 2007 10 Jul'07

    Updating a QoS strategy for VoIP traffic

    Learn how to update your QoS strategy for VoIP traffic in this tip from Tom Lancaster.

  • July 09, 2007 09 Jul'07

    Unified messaging system updates company's voicemail

    Installing a new unified messaging system helped one company in its daily struggles with an outdated voicemail system.

  • July 09, 2007 09 Jul'07

    Virtual contact centre update signals IP's ascendancy

    Oracle's release of an upgrade of its virtual contact centre signals application vendors' rush to use IP as a tool to enable new customer service models.

  • July 08, 2007 08 Jul'07

    How are ANZ businesses using VoIP?

    We delve into our case study archive to explore how businesses in the region are making the decision to use VoIP, and what they do with it afterwards.

  • July 02, 2007 02 Jul'07

    Fixed-mobile convergence may have hidden costs

    Fixed-mobile convergence (FMC) is much more than bridging wired and wireless to ease mobility.

  • July 01, 2007 01 Jul'07

    VoIP SIP fundamentals

    Session Initiation Protocol (SIP) is touted as a holy grail for voice communications, but remains still a bit of an enigma that raises a large number of questions for everyone. This guide discusses some of the basics of SIP -- its vulnerabilities, ...

  • June 28, 2007 28 Jun'07

    SIP fundamentals

    Session Initiation Protocol (SIP) will allow true interoperability, eventually enabling every IP-based device and application to communicate seamlessly with one another. This guide discusses some of the basics of SIP, including vulnerabilities, ...

  • June 28, 2007 28 Jun'07

    Conferencing platform

    Polycom's RMX 2000 Real-Time Media Conferencing Platform for multipoint conferencing simplifies the delivery and management of multipoint video, as well as unified conferencing services within enterprises and through service provider IP networks.

  • June 28, 2007 28 Jun'07

    Free VoIP assessment for SMBs

    NEC is offering SMBs a free VoIP readiness assessment, as an incentive for SMBs to adopt VoIP systems.

  • June 28, 2007 28 Jun'07

    VoIP portfolio

    Verizon has expanded availability of its VoIP portfolio to the Australian market, offering IP Integrated Access and Hosted IP Centrex to customers in six Australian cities.

  • June 28, 2007 28 Jun'07

    HP, Quantum bundle San for multimedia storage

    HP and Quantum package up HP's EVA array and Quantum's StorNext SAN file system and are referencing big multimedia customers

  • June 28, 2007 28 Jun'07

    VoIP network

    The Freshtel V2 Voicedot network, a telco-grade VoIP network, will deliver enhanced scalability, reliability and security.

  • June 27, 2007 27 Jun'07

    Instant messaging usage increase highlights need for policies

    Instant messaging is a valuable business tool for some enterprises. For others, it's a security risk. Either way, a recent Burton Group report suggests that all companies should have an IM usage policy, even if they haven't deployed IM yet.

  • June 27, 2007 27 Jun'07

    Voice technology eases flood disruption at Sainsbury’s call centre

    Flooding brought Sainsbury’s call centre in South Yorkshire to a halt earlier this week, but emergency messaging was in place within hours.

  • June 26, 2007 26 Jun'07

    Avaya IP comms system targets branch offices

    Avaya has launched Avaya Distributed Office, a new IP telephony communications system that delivers branch communications capabilities and management tools.

  • June 25, 2007 25 Jun'07

    Instant messaging usage increase highlights need for policies

    A Burton Group report suggests that all companies should have an IM usage policy, even if they haven't deployed IM yet

  • June 24, 2007 24 Jun'07

    VoIP performance testing fundamentals

    VoIP network performance testing can mean the difference between a VoIP system working at a high level QoS and a weak system that runs so poorly customers could take their business elsewhere. This guide discusses why it is important to run regular ...

  • June 22, 2007 22 Jun'07

    Plan network strategy now for BT's 21CN, says CMA

    Network managers should check whether their existing IT infrastructures are able to run new converged services before adopting BT's 21st Century Network (21CN), the Communications Management Association (CMA) has advised.

  • June 21, 2007 21 Jun'07

    VoIP codecs Day Five: Better than PSTN?

    Can VoIP outperform the PSTN? Adam Turner concludes his feature with some surprising insights!

  • June 20, 2007 20 Jun'07

    VoIP codecs Day Four: Does VoIP sound bad?

    Adam Turner asks the question most VoIP sceptics want answered as we continue our look at VoIP codecs.

  • June 20, 2007 20 Jun'07

    NG adds unified communications to VoIP network monitoring

    Unified communications and VoIP monitoring can be difficult tasks, but Network General today released a tool to help provide insight into the two critical services.

  • June 19, 2007 19 Jun'07

    Securing the enterprise VoIP perimeter

    How to make VoIP work without sacrificing firewalls or network perimeter security.

  • June 19, 2007 19 Jun'07

    VoIP codecs Day Three: Low bandwidth codecs

    Our exploration of VoIP codecs enters day three as Adam Turner looks at codecs that do the business when bandwidth is low

  • June 18, 2007 18 Jun'07

    VoIP codecs Day Two: What are the options?

    Part two of our feature on VoIP codecs explores some different codec choices

  • June 17, 2007 17 Jun'07

    VoIP security testing fundamentals

    Testing your VoIP security system against all the threats that exist on the network can be a full time job. This guide documents how a VoIP system can be tested and suggest some of the available tools to use -- with a focus on fuzzing tools and ...

  • June 17, 2007 17 Jun'07

    VoIP codecs: which one to choose and why?

    Choosing the right VoIP codec can make the difference audible calls on an uncluttered network and a nasty meltdown. Adam Turner therefore kicks off this week-long feature on how to select a codec that will do the job for your VoIP needs.

  • June 15, 2007 15 Jun'07

    IP call quality woes at large firms

    Three-quarters of firms are now using IP telephony solutions, but 90% of network managers have no idea that handling voice over the data network is more complicated than other apps such as email or web access.

  • June 14, 2007 14 Jun'07

    Making the Move to VoIP: What's IP telephony good for?

    What's so great about VoIP? Well ... it can be cheap. But Ian Yates has some other powerful applications worth exploring too

  • June 14, 2007 14 Jun'07

    AIIA outlines federal election wish list

    The Australian Information Industry Association (AIIA) has released its policy expectations for political parties in the upcoming 2007 federal election.

  • June 14, 2007 14 Jun'07

    Added presence for collaboration

    Presence Networks, a provider of secured real time unified communications solutions, has announced Networker 4.0, what it says is the industry’s first secure transport gateway for real time unified communications.

  • June 13, 2007 13 Jun'07

    Making the move to VoIP: Can your current kit cope?

    Can your current network equipment be pressed into service carrying VoIP traffic? Ian Yates has mixed news

  • June 13, 2007 13 Jun'07

    OGC signs £105m comms contract

    OGCbuying.solutions, the procurement arm of the Office of Government Commerce, has signed a £105m telecoms contract extension with Global Crossing.

  • June 13, 2007 13 Jun'07

    Leeds Metro Uni upgrades 3,800 extensions and moves to IP telephony

    Leeds Metropolitan University has deployed a Mitel IP telephony system, upgrading 3,800 extensions.

  • June 13, 2007 13 Jun'07

    TI drives VoIP call quality and QoS improvements

    Voice over IP call quality and reporting gained another helping hand with Texas Instruments and Network Physics' recent partnership.

  • June 12, 2007 12 Jun'07

    Making the move to VoIP

    Thinking of adopting VoIP? Ian Yates kicks off a week-long feature on what to watch our for along the way.

  • June 12, 2007 12 Jun'07

    VoIP call quality and reporting software improves QoS

    Technology developed to power IPTV networks is also helping improve VoIP quality of service.

  • June 08, 2007 08 Jun'07

    VoIP market evolves in 2007

    VoIP will see market changes this year as IP PBX sales increase and market leaders shift their focus.

  • June 07, 2007 07 Jun'07

    VoIP performance testing fundamentals

    VoIP network performance testing can mean the difference between a VoIP system working at a high level QoS and a weak system that runs so poorly customers could take their business elsewhere. This guide discusses why it is important to run regular ...

  • June 07, 2007 07 Jun'07

    The future of presence

    In the last part of our presence feature, Adam Turner ponders the future of presence

  • June 06, 2007 06 Jun'07

    Presence interoperability

    How can your presence implementation connect with someone else's? Federation is the key, as we discover in part four of our presence feature

  • June 05, 2007 05 Jun'07

    Why Australia needs a VoIP providers' alliance

    Gavin McDougal, ISPhone Australasia Managing Director, writes exclusively for SearchVoIP.com.AU and explains why Australia is ready for a dedicated industry body to represent VoIP providers, educate end users and promote the technology.

  • June 05, 2007 05 Jun'07

    Avaya to merge with Silver Lake and TPG Capital

    Telephony giant Avaya will be acquired by a private equity firm.

  • June 05, 2007 05 Jun'07

    Avaya to merge with Silver Lake and TPG Capital

    Telephony giant Avaya will be acquired by a private equity firm.

  • June 05, 2007 05 Jun'07

    Using presence with your business partners

    Can presence help you work with your partners? Part three of our presence features explains how.

  • June 04, 2007 04 Jun'07

    Deploying VoIP: Five things every CIO should know

    Navigating the complexity of a VoIP migration can be overwhelming. Here are five tips to help steer through the fog of a VoIP deployment.

  • June 04, 2007 04 Jun'07

    How do businesses use presence?

    Presence is not rocket surgery. So how can it help your business? We explore applications for this technology in Day Two of our feature.

  • June 04, 2007 04 Jun'07

    Moss reaps IP network efficiencies

    Moss Plastic Parts has reported efficiency gains after extending its IP network to its Eastern European operations and standardising on a single service-provider across all of its territories.

  • June 03, 2007 03 Jun'07

    What is 'presence'?

    Part one of this week's feature on searchvoip.com.au investigates presence and asks what it is, what it's good for and how to make it a part of your VoIP implementation

  • June 01, 2007 01 Jun'07

    Cisco, Nortel frontrunners in Avaya acquisition rumours

    Cisco and Nortel, among others, are named as possible suitors for Avaya, as acquisition rumours swirl around the VoIP mainstay.

  • June 01, 2007 01 Jun'07

    Check Point promises more VoIP security, fewer slowdowns

    Check Point's enhanced Open Performance Architecture is designed for deeper security of technologies like VoIP without the network performance problems that often come with it.

  • June 01, 2007 01 Jun'07

    VoIP islands connect with WAN gateways

    VoIP islands can be connected by technologies such as gateways and WAN optimisation.

  • May 31, 2007 31 May'07

    VoIP rush heats up cooling debate

    Increased VoIP adoption is putting pressure on data centres' power and cooling requirements

  • May 31, 2007 31 May'07

    Cisco, Nortel frontrunners in Avaya acquisition rumors

    Cisco and Nortel are said to be amongst those circling the still-live body of VoIP vendor Avaya, but analysts disagree on which, and why.

  • May 31, 2007 31 May'07

    Software developer makes the leap to VoIP

    Sydney software developer Job Bag has upgraded to VoIP and is loving the results

  • May 29, 2007 29 May'07

    The wireless future offers plenty of voice possibilities

    Farpoint Group's Craig Mathias surveys the future of wireless networks and their ability to carry voice traffic.

  • May 25, 2007 25 May'07

    VoIP security fundamentals, Part 2

    In the second part of our guide to VoIP security fundamentals, security expert Gary Audin discusses potential threats to VoIP security and the need to prepare for them, and explains the various ways in which we can secure VoIP networks.

  • May 25, 2007 25 May'07

    VoIP advice from the trenches

    ITKE, or ITKnowledge Exchange, is simply a cool (and quick) way to get a response to your VoIP-related questions.

  • May 24, 2007 24 May'07

    VoIP security fundamentals, Part 1

    VoIP security is a challenge for IT staff because IP telephony brings with it not only the security problems of data networks but also new threats specific to VoIP. In this fundamentals guide, learn about network security threats and emerging IP ...

  • May 24, 2007 24 May'07

    Interop: updated software, new security features

    3Com targets SMBs; Shift4 introduces gateway to wipe data; SecureWave updates software; StillSecure opens support program; and BlueCoat demonstrates mobile security tools.

  • May 23, 2007 23 May'07

    Shoe retailer Faith cuts call costs with Mitel IP telephony system

    Shoe retailer Faith has improved communications and cut call costs between its 220 stores by installing a Mitel IP telephony system, which it says will pay for itself in two years.

  • May 23, 2007 23 May'07

    Friends Provident opts for Genesys intelligent telephony

    Financial services company Friends Provident is replacing two operating systems that currently serve its five UK contact centres with an intelligent telephony system to improve call management.

  • May 22, 2007 22 May'07

    Mitel acquires Inter-Tel, signaling more consolidation to come

    Mitel acquired Inter-Tel last week, signaling a trend toward vendor consolidation in the VoIP market and creating stronger options for SMBs.

  • May 22, 2007 22 May'07

    Unison opts for IP telephony

    Unison, the UK’s largest trade union, is improving the performance of its wide area network and adopting IP telephony to cut costs and deliver greater comms flexibility.

  • May 22, 2007 22 May'07

    Voice over WLANs: The role of VoWLAN solutions

    Jim Geier's new book "Deploying Voice over Wireless LANs" discusses the products and services needed for a wireless LAN voice network in your enterprise and necessary applications.

  • May 21, 2007 21 May'07

    Mobile instant messaging enhances company's business processes

    A mobile IM service acquired by a hosted VoIP provider encourages more companies to enhance their business processes.

  • May 17, 2007 17 May'07

    VoIP security fundamentals

    VoIP security is a challenge for IT staff because IP telephony brings with it not only the security problems of data networks but also new threats specific to VoIP. In this fundamentals guide, learn about network security threats and emerging IP ...

  • May 17, 2007 17 May'07

    Post Office signs £750m voice and data services deal with BT

    The Post Office has signed a £750m deal with BT as part of a far-reaching plan to offer voice and data services.

  • May 14, 2007 14 May'07

    VoIP security gets fuzzy

    Want to test your VoiP implementation's security? Then you need to know about 'Fuzzing.'

  • May 11, 2007 11 May'07

    VoIP, unified communications adoption continue to rise

    VoIP and unified communications adoption continue to rise steadily in the enterprise, according to Infonetics Research's latest report.

  • May 09, 2007 09 May'07

    SMBs ideal for hosted VoIP

    Hosted VoIP options are attracting the attention of more than just SMBs looking to save on their communications budget. Larger telecoms are beginning to look at the revenue growth opportunities in a market once dominated by smaller, independent ...

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