News

Offshore IT services

• January 09, 2015 09 Jan'15

  IBM still a bellwether despite industry departure from traditional IT services

  Reports that IBM is reducing its offshore workforce are the result of cloud computing, automation and artificial intelligence

• December 19, 2014 19 Dec'14

  Digital technology to open up core banking market

  The challenges of digital banking will open core banking software market to more suppliers as banks attempt to keep up

• December 02, 2014 02 Dec'14

  Danske Bank latest to take offshore IT in-house

  Danske Bank is the latest company to transform its offshore IT strategy by setting up a captive centre in India next year

• November 28, 2014 28 Nov'14

  CGI secures communications between pilots and air traffic control

  Satellite communications firm Inmarsat has outsourced the provision of security IT and services to CGI

• November 24, 2014 24 Nov'14

  Mature Indian offshore IT services firms take larger chunk of market as US giants collapse

  Indian IT services firms increased their share of UK private sector IT and BPO contracts from 4% to 25% in a five-year period

• November 24, 2014 24 Nov'14

  Finance regulators overlook offshoring in RBS IT failure statements

  UK financial services regulators made no mention of the role of offshored IT in the problems that led to the ₤56m fine for RBS

• November 21, 2014 21 Nov'14

  EDF extends IT outsourcing contract with Capgemini

  Utilities company EDF Energy has extended its IT outsourcing contract with Capgemini by another two years

• November 19, 2014 19 Nov'14

  UK government failing to break large service providers’ dominance

  Large UK service providers are strengthening their grip on the public sector purse, despite efforts by the government to contract to more suppliers

• November 18, 2014 18 Nov'14

  Lufthansa confirms €1bn mega-outsourcing deal with IBM

  German airline Lufthansa confirms seven-year outsourcing contract with IBM worth €1.25bn

• November 17, 2014 17 Nov'14

  Tech Mahindra backs Milton Keynes smart city project

  Tech Mahindra’s telco services wing to support development and deployment of smart city solutions and IoT sensor networks

• November 11, 2014 11 Nov'14

  Qantas puts Oracle ERP in the cloud with Tata Consultancy Services

  Airline Qantas signs IT outsourcing services firm TCS to upgrade its Oracle ERP platform and move it into the cloud

• October 22, 2014 22 Oct'14

  De Beers transforms global IT infrastructure in outsourcing deal with HCL

  South African diamond company De Beers transforms its global IT infrastructure in an outsourcing deal with HCL enabling industrialised services

• October 17, 2014 17 Oct'14

  Local government outsourcing shrinks workforce 35%

  The number of staff directly employed by a fifth of local authorities will reduce 35% by 2020 as a result of outsourcing

• October 06, 2014 06 Oct'14

  Mid-market reshoring to give UK an economic boost

  A quarter of mid-sized UK firms are considering bringing offshore operational activities back to the UK in the next three years

• October 01, 2014 01 Oct'14

  Vtesse bought by Interoute in major fibre expansion

  Acquisition adds 7,000km of fibre infrastructure to Interoute’s European network

• September 29, 2014 29 Sep'14

  Case study: Deutsche Post DHL develops software contract templates to reduce costs

  Deutsche Post DHL has created contract templates to manage software costs. Computer Weekly speaks to the people leading the initiative

• September 19, 2014 19 Sep'14

  Asia dominates as outsourcing location and India remains unrivalled

  India is still the best place for businesses to outsource services and is unrivalled in its scale and availability of skills

• September 16, 2014 16 Sep'14

  TechUK tasks future government with making the UK a digital leader

  TechUK has launched a digital manifesto detailing how the next government must turn the UK in a digital leader

• September 08, 2014 08 Sep'14

  Tobacco giant outsources IT to Wipro

  Philip Morris International has outsourced IT infrastructure management to Indian services firm Wipro in a five-year deal

• September 01, 2014 01 Sep'14

  Rolls-Royce CIO joins HMRC as non-executive director

  Rolls-Royce CIO Simon Ricketts has been appointed non-executive director of Her Majesty’s Revenue & Customs

• August 08, 2014 08 Aug'14

  Government breaks grip of IT oligopoly

  Figures for public sector software and IT services investments reveal a dwindling share for IT giants, but can the oligopoly be removed?

• August 06, 2014 06 Aug'14

  Cabinet Office COO Stephen Kelly takes Sage Group CEO role

  UK accountancy software supplier Sage appoints Cabinet Office chief operating officer (COO) Stephen Kelly as CEO

• July 31, 2014 31 Jul'14

  £700m government hosting deal limits bidders to North-East England datacentre

  Want to win the £700m Crown Hosting Service contract? You'll need a major datacentre near Newcastle to stand any chance

• June 26, 2014 26 Jun'14

  Big IT suppliers top government spending on contracts

  IT firms are earning the most from government contracts, with HP alone earning more than £1.7bn a year

• June 16, 2014 16 Jun'14

  Just Eat builds in-house IT workforce in Ukraine

  Online takeaway service Just Eat has built a team of software development and project managers in the Ukranian capital Kiev

• May 28, 2014 28 May'14

  NHS shared services aims to end paper invoicing

  NHS Shared Business Services hopes to eradicate paper invoicing by implementing an e-invoicing system that will be free for suppliers to use

• May 19, 2014 19 May'14

  Public sector dominates UK outsourcing so far this year

  Public-sector outsourcing accounted for three-quarters of spending in the first three months of this year, according to analyst NelsonHall

• May 01, 2014 01 May'14

  Virgin boss Richard Branson backs Ukraine's IT industry

  Richard Branson backs IT entrepreneurs' plan to grow Ukraine’s economy during and after the nation's showdown with pro-Russian forces

• March 26, 2014 26 Mar'14

  TechUK criticises OFT's reporting of IT cartel accusations

  TechUK criticises a report from the Office of Fair Trading (OFT) alleging anti-competitive behaviour and collusion between public sector IT suppliers

• March 20, 2014 20 Mar'14

  Application support and maintenance costs increase 29%

  The cost of supporting and maintaining applications is increasing every year for Global 2000 companies in the US and UK, according to a study of 300 CIOs

• February 20, 2014 20 Feb'14

  Diageo selects TCS for global services

  Drinks maker Diageo has chosen Indian IT services firm TCS to support its IT infrastructure transformation

• February 18, 2014 18 Feb'14

  Indian suppliers face recruitment challenges as visa rejections increase

  US clampdowns on Indian IT firms bringing staff to its shores is forcing Tata Consultancy Services (TCS) to increase local hires

• February 11, 2014 11 Feb'14

  Why IT outsourcing is increasingly blamed for IT failures at banks

  Are the IT problems at UK banks caused by outsourcing or the use of decades-old mainframe technology – or is it a combination of the two?

• January 29, 2014 29 Jan'14

  Barclays job cuts to hit IT VPs

  Barclays is planning to cut hundreds of jobs in its UK investment banking operation with more jobs expected to go overseas

• January 16, 2014 16 Jan'14

  HCL and CSC partner to modernise applications

  Indian IT services firm HCL and US competitor CSC are working together to win business in the application modernisation and cloud migration segments of the application outsourcing sector

• December 06, 2013 06 Dec'13

  Chancellor George Osborne announces datacentre carbon tax break in Autumn Statement

  George Osborne exempts datacentre operators from blanket carbon taxes in exchange for climate change agreements

• December 03, 2013 03 Dec'13

  Where is Satyam now? Well, it’s not Satyam for a start

  Satyam, which was rescued from collapse in 2009, has plans for restoring its position as a top-tier Indian IT services provider

• November 26, 2013 26 Nov'13

  IT suppliers relaxed about contract visibility

  IT and BPO suppliers Atos and Capita say they are relaxed about being more open about the often obscured details of large government contracts, as outsourcing giants are put under pressure by MPs to open up to public scrutiny

• November 26, 2013 26 Nov'13

  The state of agile software development in the UK

  Lately it is more surprising to hear that businesses are developing using a methodology other than agile, such is its widespread use

• October 16, 2013 16 Oct'13

  The UK is an attractive location for IT service providers

  The UK is an attractive location for IT services and BPO suppliers as these services mature beyond being used merely as a cost-cutting tool

• October 15, 2013 15 Oct'13

  OFT launches investigation into public sector IT supply

  The Office of Fair Trading (OFT) has launched a formal study into the supply of IT products and services to the public sector

• October 03, 2013 03 Oct'13

  IT outsourcing no longer main recession-busting tool

  Process optimisation and shared services have become a higher priority than IT outsourcing

• September 30, 2013 30 Sep'13

  Charity uses cloud HR system to keep track of staff working in danger zones

  It took a disaster in Haiti to demonstrate to charity World Vision why it needed better HR systems

• July 04, 2013 04 Jul'13

  CIO interview: Pete Marsden, CIO, Asos.com

  As online fashion retailer Asos.com continues to expand, its IT strategy is focused on new international locations and keeping up with web retail

• May 22, 2013 22 May'13

  O2 questions CWU redundancy claims as union threatens action

  Mobile operator O2 questions Communication Workers Union (CWU) claim of 600 redundancies in outsourcing deal with Capita

• May 07, 2013 07 May'13

  Procter & Gamble could follow General Motors’ move in-house

  US manufacturing giant Procter & Gamble is reportedly considering moving outsourced work in-house

• April 18, 2013 18 Apr'13

  Opinion split on whether to offshore IT to China

  Relatively low costs and high levels of software skills give China immense potential when it comes to providing large businesses with IT services, but opinion is split on whether it is an option

• February 26, 2013 26 Feb'13

  Fifth of all IT services firms could disappear by 2014, says Gartner

  Up to 20 of the world’s top 100 IT service providers could disappear by 2014 because of the tough economic conditions, says Gartner

• February 15, 2013 15 Feb'13

  Bad outsourcing decisions cause 63% of data breaches

  Bad outsourcing decisions nearly two-thirds of data breaches investigated by security firm Trustwave in the past year

• January 21, 2013 21 Jan'13

  UK will be 33,300 short of IT workers by 2050, finds research

  The UK will be short of 33,300 IT workers in 2050 as a result of a skills shortage, an ageing workforce and a restrictive migration policy