News

IT management

• June 11, 2013 11 Jun'13

  Lloyds customer complaints plummet after automating manual processes

  Lloyds is claiming dramatic improvements in the quality of its customer service after automating manual banking processes

• June 07, 2013 07 Jun'13

  PM urged to criminalise internet rape porn

  Campaigners are calling for the criminalisation of possessing internet pornography depicting rape

• June 06, 2013 06 Jun'13

  European hotspots rip off Wi-Fi users

  Almost all mobile workers have had personal experience of costly Wi-Fi, a survey has found

• June 06, 2013 06 Jun'13

  Bet365's move to HTML5 is more than a gamble

  Online gaming site Bet365 has starting using HTML5 to build a rich user experience on its website

• June 03, 2013 03 Jun'13

  CIO interview: Steve Monaghan, IT & e-commerce director, Waterstones

  After a year of turmoil caused by migration away from HMV, the IT team at Waterstones is finally finding room to think about strategy

• June 03, 2013 03 Jun'13

  Universal Credit will cost taxpayers £12.8bn

  The government’s review of major projects revealed the flagship Universal Credit programme will cost nearly six times more than previously billed

• May 29, 2013 29 May'13

  ARI uses HANA to power self-service BI for fleet management

  ARI, the leasing and fleet management business, has used SAP HANA to boost business intelligence (BI) and predictive analytics

• May 29, 2013 29 May'13

  France Telecom changes name to Orange

  The mobile operator will embrace the Orange branding globally, despite dropping it in the UK after merger with T-Mobile

• May 22, 2013 22 May'13

  Tesco uses big data to cut cooling costs by up to €20m

  Tesco is aiming to save over €20m a year by using sophisticated analytical technology to ensure its chillers work at optimum temperature

• May 21, 2013 21 May'13

  Gartner: Big data will transform customer relationship management technology

  CIOs need to start thinking how to integrate big data into their customer relationship management (CRM) systems, says technology analyst

• May 21, 2013 21 May'13

  Oops! The risks of using social media at work

  Recent tribunal cases show the risks that employers and employees run when using social media services

• May 15, 2013 15 May'13

  HSBC axes 14,000 jobs

  HSBC is to lay off up to 14,000 global staff in a cost-cutting move likely to include redundancies among the bank's back-office IT employees

• May 10, 2013 10 May'13

  CIO Interview: Graeme Hackland, CIO, Lotus F1 Team

  Graeme Hackland, CIO of Lotus F1, has worked for the race car team for 16 years. He has seen major changes in IT both on and off the track

• May 08, 2013 08 May'13

  Domino’s Pizza plans to move web services to the cloud

  After using cloud for testing and development apps, Domino’s Pizza is now looking to move its web services to the cloud

• May 08, 2013 08 May'13

  SAP readies the Hana-powered enterprise cloud

  SAP is making its Hana in-memory database available as a hosted service to power enterprise applications

• May 07, 2013 07 May'13

  Salesforce.com targets communities

  Salesforce.com says it wants to address communities with its software as a service (SaaS) platform

• May 03, 2013 03 May'13

  Netherlands considers hacking powers for police

  The Netherlands government considers legislation to give police powers to hack into computers, install spyware and read emails

• April 30, 2013 30 Apr'13

  Big data security: getting a grip on multiple data sources

  Big data analyses multiple data points, but how do you ensure that ecosystem is secure? In this podcast, Mathieu Gorge, CEO of Vigitrust, outlines the key steps in achieving big data security

• April 30, 2013 30 Apr'13

  Case study: How SAP runs Cape Town

  For the past 10 years, SAP has been running the city of Cape Town, South Africa

• April 25, 2013 25 Apr'13

  Lib Dems will block Snoopers’ Charter, says Nick Clegg

  The draft Communications Data Bill will not go ahead while the Lib Dems are in government, says deputy prime minister Nick Clegg

• April 22, 2013 22 Apr'13

  UK online businesses neglect mobile strategy

  Online businesses are failing to implement mobile strategies, according to a report from Barclays bank

• April 22, 2013 22 Apr'13

  CIO interview: Mike Croucher, head of IT architecture and delivery, British Airways

  After changes in IT leadership two years ago, the IT strategy at BA is focusing on infrastructure modernisation and smarter use of customer data

• April 19, 2013 19 Apr'13

  Open data leaders slam government over postcode privatisation

  The Open Data Institute has hit out at Whitehall plans to allow details of UK postcodes to continue to be sold for profit

• April 18, 2013 18 Apr'13

  Opinion split on whether to offshore IT to China

  Relatively low costs and high levels of software skills give China immense potential when it comes to providing large businesses with IT services, but opinion is split on whether it is an option

• April 15, 2013 15 Apr'13

  Case study: London's Olympic network from BT

  After receiving an honourable mention in the European user awards for networking, Computer Weekly looks at the challenge of rolling out the network for the London Olympic Games in 2012

• April 15, 2013 15 Apr'13

  Google reaches deal with EU competition authorities

  Google has reportedly reached a deal with European Union (EU) competition authorities over concerns about its business practices

• April 12, 2013 12 Apr'13

  Google has another go at allaying EU competition concerns

  Google has submitted a fresh set of proposals to address European concerns about its business practices and avoid punitive action

• April 10, 2013 10 Apr'13

  UK financial regulator FCA probes RBS IT failure

  The Financial Conduct Authority (FCA) probes an IT failure at Royal Bank of Scotland that also affected NatWest and Ulster Bank customers

• April 09, 2013 09 Apr'13

  CIO interview: Mary Hensher, IT director, Cancer Research UK

  Charity Cancer Research has felt the impact of recession on fundraising and the need to innovate through technology is more important than ever

• April 09, 2013 09 Apr'13

  Why CIOs need to become tax literate

  Digital technologies can have significant ramifications for corporate taxation. IT teams need to be aware of the issues, says PwC

• April 02, 2013 02 Apr'13

  Google closer to action from European privacy regulators

  Google is another step closer to action by privacy regulators across Europe for failing to change the way it manages user data

• April 02, 2013 02 Apr'13

  Howard Shiplee latest to lead Universal Credit delivery

  Howard Shiplee has been appointed the latest lead on the DWP Universal Credit programme

• March 27, 2013 27 Mar'13

  Home Office needs to boost capability to fix UKBA IT

  The Home Office must improve its internal capability to fix the siloed IT systems behind the soon-to-be-scrapped UK Border Agency

• March 22, 2013 22 Mar'13

  Universal Credit not at odds with agile, says former chief

  Former programme director of Universal Credit, Malcolm Whitehouse, has denied the mega-project is at odds with agile development

• March 20, 2013 20 Mar'13

  CIO interview: Darrell Stein, IT director, Marks & Spencer

  As M&S develops its multi-channel capability, Darrell Stein and his team are delivering projects focused on innovation and profitability

• March 15, 2013 15 Mar'13

  AstraZeneca appoints new CIO David Smoley

  Pharmaceuticals giant AstraZeneca has appointment David Smoley as chief information officer

• March 15, 2013 15 Mar'13

  Accenture delivers rapid reporting for Six Nations

  In sponsoring the Six Nations Rugby tournament, Accenture has shown how rapid prototyping can be applied to building enterprise reports

• March 14, 2013 14 Mar'13

  CIO Interview: Matthew Oakeley, global IT head of Schroders

  Matthew Oakeley talks to Karl Flinders about his role as global IT head at investment management company Schroders

• March 12, 2013 12 Mar'13

  O2: ‘We have not lost a single customer to EE’

  O2’s head of enterprise says no customers have been drawn to EE's 4G and expects a challenge to entice them even after all operators launch

• March 11, 2013 11 Mar'13

  Majestic Wine swaps Microsoft for Intershop in ecommerce refresh

  Majestic Wine is revamping its website with an InterShop 7 ecommerce engine, which replaces a legacy Microsoft Commerce Server system.

• March 05, 2013 05 Mar'13

  Are CIOs losing relevance or will they just change their spots?

  The CIO is an evolving role and changes in technology and budgets, mean it is shifting more towards governance

• March 04, 2013 04 Mar'13

  Logicalis saves 2e2's UK managed services arm

  Logicalis has taken over the European business of defunct IT services supplier 2e2, which went bust in January 2013, owing millions to creditors

• February 18, 2013 18 Feb'13

  Pitchford to head-up Universal Credit programme

  David Pitchford, executive director of Major Projects Authority heads up the Universal Credit at the Department for Work and Pensions (DWP)

• February 15, 2013 15 Feb'13

  IT budgets to grow in 2013 as economy bumps along

  UK IT departments are planning to spend more on IT in 2013 despite the downturn, a worldwide survey of IT managers has revealed

• February 11, 2013 11 Feb'13

  IT expert in Microsoft monopoly case faces £2.5m legal fight

  A computer expert who advised the European Commission in its investigation into anti-competitive behaviour by Microsoft faces £2.5bn legal battle

• February 11, 2013 11 Feb'13

  CIO interview: David Matthewman, CIO, Open University

  Three years after joining the Open University, CIO David Matthewman continues to push a strategic programme to deliver value and innovation

• February 07, 2013 07 Feb'13

  Interview: Phil Smith, CEO of Cisco UK & Ireland

  Cisco's UK CEO talks about innovation, wireless vs wired and software defined networking at the company’s annual Cisco Live event in London

• February 05, 2013 05 Feb'13

  Interview: John Harris, vice-president of global enterprise architecture, Aimia

  Aimia, the organisation behind retail loyalty programme Nectar, is overhauling its IT to make the most of customer data

• January 31, 2013 31 Jan'13

  Digital app developer skills take centre stage in corporate IT

  Digital information design skills, including building business apps, have assumed new importance in corporate IT over the past year

• January 31, 2013 31 Jan'13

  Capacity management most underestimated cloud problem

  Capacity management is the most underestimated problem of cloud computing, says Morgan Stanley strategy director Evangelos Kotsovinos