The massivesecurity breach at TJX
Companiesthatexposed more
than 45 million customers to identity fraudis hitting the bottom line big-time, if the company's
second-quarter earnings report is any indication.
The retail company acknowledged it has spent $256 million
dealing with the breach, which was first disclosed in January.
That's more than 10 times the
$25 million figure TJX cited in May.
TJX said the expenses went into battening down its computer
system and responding to a growing list of investigations and
lawsuits against it.
According to TJX's latest earnings report, costs related to the
data theft in the second quarter bit into TJX's profit by $118
million. Still, TJX said, strong sales continued during the same
period, which it cited as proof that customers are not walking
away.
TJX has acknowledged that at least 45.7 million credit and debit
cards were stolen over an 18-month period by hackers who managed to
penetrate its network. The company gave a tally of the damage in a
regulatory filing with the Securities and Exchange Commission (SEC)
in March, and also acknowledged that another 455,000 customers who
returned merchandise without receipts were robbed of their driver's
license numbers and other personal information.
The attackers reportedly began their assault on TJX by
exploiting Wi-Fi weaknesses at a Marshalls clothing store near St.
Paul. Investigators believe the thieves aimed a telescope-shaped
antenna at the store and used a laptop to snatch data transmitted
between hand-held price-checking devices, cash registers and the
store's computers. The exploit eventually led them into the central
database of TJX, where they would repeatedly rob the system of
sensitive customer data.