Information management

Cabinet Office failed to manage risks around migration to shared service centres, says NAO

The government’s delayed programme to migrate back-office functions to two shared service centres is not achieving value for money, lacks an integrated business case and has failed to track additional costs incurred, says the NAO Continue Reading

By

• Lis Evenstad

ING Turkey uses digital technology to improve services and grow customer base

Turkish bank uses business process management technology to offer financial services through 1,500 grocery stores, technology outlets and post offices Continue Reading

By

• Bill Goodwin, Computer Weekly

Graph database technology starts to come of age beyond social media

Graph databases, based on mathematics known for three centuries, are starting to yield value for businesses beyond Facebook and Twitter Continue Reading

By

• Stephen Pritchard

Foxy Leicester City FC won Premiership with data analytics

Leicester City Football Club was the surprise winner of this season’s English Premier League, thanks, in part, to data analytics Continue Reading

By

• Simon Creasey

Graph databases are making connections

In this week’s Computer Weekly, the recent global scandal revealed by the Panama Papers relied on graph databases to uncover secrets from huge volumes of data – we look at the business benefits of the technology. Most organisations are failing to take basic IT security measures – we examine why. And we analyse the latest flash storage innovations. Read the issue now. Continue Reading

CW ANZ: May 2016

The Australian payments system is being transformed with mobile banking and programmable tap-to-pay terminals now ubiquitous and a major shake-up of the national payments system underway. It’s clear the country’s biggest banks aren’t afraid of innovation, with investments being made in the financial services digital development trend, known as fintech. But why are Australian banks afraid of Apple Pay, which has been mostly ignored by banks? Continue Reading

CW ASEAN: May 2016

The Asean region is home to 700 million people with a combined GDP of US$2.6trn, with expected growth in average annual healthcare spending between 2014-18 around 11% of GDP. Healthcare organizations in the region are undergoing a great transformation in terms of adopting new technologies. By using business intelligence and data analysis technologies they are able to make better and more informed decisions for their patients. Download this issue to find out how a Singapore hospital used technology to become paperless, filmless, chartless and scriptless. Also read about the innovative use of data technologies in Asean's healthcare space. Continue Reading

Gulf Air creates private cloud to support open-source big data engine

Airline is using a private cloud and open-source software to enable it to analyse social media and understand what consumers think about it Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How high-speed rail is accelerating innovation

In this week’s Computer Weekly, we find out how HS2, the UK’s planned high-speed railway, is developing its IT from scratch and as a long-term project is also having to predict the future. We hear from DevOps experts who try to bust some of the myths around continuous software delivery. And our latest buyer’s guide analyses graph databases – the technology that links relations between datasets. Read the issue now. Continue Reading

How SNCF is using predictive analytics to keep trains running

The French rail operators has fitted internet sensors to its trains to improve maintenance and avoid breakdowns Continue Reading

By

• Cliff Saran, Managing Editor

GE launches Predix-power application for the industrial internet

GE’s digital division is now a fully fledged software business with the introduction of an asset performance management system Continue Reading

By

• Cliff Saran, Managing Editor

CW@50: Data management – Five decades of prospecting for business value

Data management and business intelligence have been at the heart of business value creation for decades. Read about how Computer Weekly has tracked their promise and tribulations Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

British Library's 'digital wallpaper' brings Shakespeare to the smartphone

The British Library is enabling people to download digital facsimiles of first edition Shakespeare plays to their devices using ‘digital wallpaper’ Continue Reading

By

• Alex Scroxton, Security Editor

France takes the lead in the global open data race

The appointment of a chief data officer (CDO) has already seen the nation create five different types of economic and social value Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

UK economy faces digital divide, CBI warns

A report from the Confederation of British Industry and tech giant IBM paints a bleak picture of UK businesses' adoption (or not) of digital technologies Continue Reading

By

• Cliff Saran, Managing Editor

GCHQ told analysts to assume surveillance 'bulk data' is legal

Documents obtained by charity Privacy International reveal insights into GCHQ’s collection of sensitive bulk data, as lawyers question the impact of surveillance on legal privilege, fair trials and protection of whistleblowers Continue Reading

By

• Alex Scroxton and Bill Goodwin

The hunters who prey on cyber criminals

In this week’s Computer Weekly, we talk to the hunters – a new breed of security expert that proactively hunts down cyber attackers before they can strike. We visit Silicon Valley to meet some of the up-and-coming startups in data analytics and business intelligence. And we hear from IT leaders about the people, process and cultural aspects of managing digital transformation. Read the issue now. Continue Reading

How IT in a portacabin supports £1bn London Bridge station overhaul

In this week’s Computer Weekly, we find out how a temporary IT set-up based in a portacabin is supporting the UK’s largest critical infrastructure project – the £1bn redevelopment of London Bridge train station. Our latest buyer’s guide looks at converged infrastructure products. And we analyse research showing data protection topping the list of UK security priorities. Read the issue now. Continue Reading

Panama Papers revealed by graph database visualisation software

The 11.5 million files leaked from Panama-based law firm Mossack Fonseca are being interrogated by journalists using a combination of Neo4j’s graph database and data visualisation software Linkurious Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

'Citizens will be stripped naked' by Turkey’s data law

Turkey's data protection law, introduced in March 2016, will make Turkey a near total surveillance state, yet the EU, apparently more concerned about securing Turkey's help in controlling immigration, is turning a blind eye Continue Reading

By

• Craig Shaw & Zeynep Sentek

Centrica deploys large scale Hortonworks cluster to boost business

Utility company Centrica is looking at how to grow the business by harvesting data lakes Continue Reading

By

• Cliff Saran, Managing Editor

The Israeli companies disrupting mobile technology

Israel's high-tech startups are developing innovative technology that will bring new capabilities to consumers and mobile phone operators Continue Reading

By

• Niv Lilien

Britain to pay billions for monster internet surveillance network

New questions raised about Britain’s snoopers’ charter after Denmark abandons its own UK-style surveillance programme for a second time Continue Reading

By

• Duncan Campbell , 2QQ Ltd, Sussex University

Rolls-Royce cloud HR project will pay for itself in two years

HR IT director Mark Judd explains how engineering and aerospace firm swapped ageing ERP and spreadsheets for a company-wide core HR system Continue Reading

By

• Bill Goodwin, Computer Weekly

Robots at your service

In this week’s Computer Weekly, we find out how financial services firms are investing in artificial intelligence to create robo-advisors to help customers with financial advice online. We ask if virtual reality is ready for mainstream business adoption or is still just an over-hyped technology. And we examine the key steps needed to successfully build smart cities using internet of things and networking technologies. Read the issue now. Continue Reading

Predictive maintenance brings efficiency to Trenitalia

New management system will help railway company reduce costs by applying predictive maintenance and data analytics to essential parts Continue Reading

By

• Piero Macri

The Christie speeds up SPC charts to improve clinical processes

Cancer specialist NHS trust implements statistical process control chart creation tool in data visualisation software Tableau to improve processes and save money Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

A look inside the SAP IQ column-oriented database

The SAP IQ column-oriented database is designed for large data warehouses that require high scalability, rapid data loading and optimal query performance. Continue Reading

By

• Craig S. Mullins, Mullins Consulting

Examining the Teradata Data Warehouse

With both relational and columnar options, the Teradata Active Enterprise Data Warehouse gives companies an efficient, scalable appliance they can deploy in-house or in the cloud. Continue Reading

By

• Craig S. Mullins, Mullins Consulting

Combine data mining and simulation to maximise process improvement

Data mining and computer simulation can be used together to better model and improve industrial processes, city development and other complex systems Continue Reading

By

• Peter Ray Allison

GE lures allies for Predix industrial internet dominance

Global manufacturer GE has established a partner programme for its Predix platform to drive the value of analytics across the industrial internet Continue Reading

By

• Cliff Saran, Managing Editor

Mapping technology turning Depok in Indonesia into smart city

Depok in Indonesia is using mapping technology to support its smart city ambitions Continue Reading

By

• Ai Lei Tao

Outsourcer MSXI puts Microsoft cloud in driving seat

Business process outsourcer MSXI has replaced Salesforce with a Microsoft business applications stack to support its car dealership business Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Dutch water wants to move beyond dipping its toes into big data pool

Dutch water company Brabant Water wants to use data to improve the service it provides to customers, as well as identify problems on its distribution network Continue Reading

By

• Kim Loohuis

What to expect from Oracle Exadata Database Machine

Oracle Exadata Database Machine combines hardware and software to enable analytics, batch, reporting and other tasks to run simultaneously within and across databases. Continue Reading

By

• Craig S. Mullins, Mullins Consulting

Mobile apps could put an end to ‘hated’ staff appraisals

Josh Bersin, founder of Bersin by Deloitte, reveals the top HR technology trends for 2016 Continue Reading

By

• Bill Goodwin, Computer Weekly

Examining the IBM PureData System for Analytics appliance

Powered by Netezza technology, the IBM PureData System for Analytics data warehouse appliance enables users to execute complex queries and get results quickly. Continue Reading

By

• Craig S. Mullins, Mullins Consulting

Interview: Cabinet Office minister Matt Hancock on digital government

The government’s minister for digital reform talks about creating a Digital Leadership Academy, learning valuable lessons, and his love for open data Continue Reading

By

• Lis Evenstad

CDOs lack organisational design experience, says Gartner

Research firm identifies immaturity in the organisational design of the set-ups led by the new breed of chief data officer and offers a menu of four design options Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

How software protects people

In this week’s Computer Weekly, we find out how software is helping to maintain safety in high-risk sectors like oil & gas, aerospace and healthcare – and what lessons they hold for other organisations. We offer six tips from CIOs for innovation with data. And after the HSBC cyber attack, we examine the continuing threat to businesses from distributed denial of service (DDoS) attacks. Read the issue now. Continue Reading

Data quality metrics a governance must, managers say

Data governance managers who spoke during an online conference said that tracking business-oriented metrics on data quality improvement is a key to success in governance efforts. Continue Reading

By

• Craig Stedman, Industry Editor

Crunch time for Australian CIOs as analytics platforms drive strategy in 2016

CIOs in Australia and elsewhere will be expected to deploy technologies that promise to help them get more from the information they own Continue Reading

By

• David Braue

CIO interview: Janne Aalto, Finnish telco DNA

When Finnish telco DNA wanted to transform its business, it made startup consultant Janne Aalto its CIO to lead the move to lean and agile Continue Reading

By

• Eeva Haaramo

Is government surveillance going too far?

In this week’s Computer Weekly, as the UK prepares new laws on surveillance and data collection, we hear from security experts on the challenges of balancing privacy and security and their insider view on GHCQ and the NSA. We examine the growing threat of ransomware and how to tackle it. And we look at the implications of new EU data protection rules. Read the issue now. Continue Reading

Digitisation connects customers to companies on a new level

‘Digital’ provides more ways for people and businesses to connect than ever before, and a transformed role for IT in businesses old and new Continue Reading

By

• Cath Everett

Robots will transform, not replace, human work

Claims that robots will steal our jobs are commonplace – but humans will find themselves working side by side with robots, rather than being replaced by them Continue Reading

By

• J. P. Gownder

Interview: James Bamford on surveillance, Snowden and technology companies

Investigative journalist and documentary maker James Bamford was among the first to uncover the secrets of the US National Security Agency and its global surveillance Continue Reading

By

• Bill Goodwin, Computer Weekly

CIO interview: Chris Hewertson, CTO at hotel group GLH

Chris Hewertson combines the responsibilities of a chief technology officer and CIO with the aim of customer-focused technology transformation Continue Reading

By

• Mark Samuels

CIO interview: Henry Cohen, CIO, Telegraph Media Group

The newspaper publisher is developing an agile mindset in response to the growth of digital over printed publications Continue Reading

By

• Angelica Mari

Three tips to help reduce Oracle licensing costs

London councils are spending hundreds of thousands of pounds a year with Oracle. Controlling these costs is the first step in taming Oracle licensing Continue Reading

By

• Cliff Saran, Managing Editor

Russian big data in early stages

The use of big data technologies in Russia is still embryonic and the economic slowdown is stalling developments Continue Reading

By

• Vladimir Kozlov

National roll-out of Universal Credit digital service to begin in May 2016

The Universal Credit digital service will be rolled out to five job centres a month from May 2016, says the Department for Work and Pensions Continue Reading

By

• Lis Evenstad

The most influential people in UK IT 2015

In this week’s Computer Weekly, we announce our sixth annual UKtech50 list of the 50 most influential people in UK IT, and talk to this year’s winner – BT chief executive Gavin Patterson, about the challenges facing the telecoms giant in 2016. Also, we find out how the genomics industry is pushing big data technology to its limits. Read the issue now. Continue Reading

Change is in the air as Australia's Royal Flying Doctor Service applies analytics to everything

Australia's Royal Flying Doctor Service unearths additional benefits of data analytics following its decision to use Splunk software to analyse operational logs Continue Reading

By

• David Braue

Workday ringfences support in Europe after Safe Harbour ruled unsafe

US cloud HR and financial services provider reponds to Safe Harbour failure by ringfencing European data Continue Reading

By

• Bill Goodwin, Computer Weekly

Security analytics needs practical approach, says Fico Ciso Vickie Miller

Analytics must form part of a comprehensive defence-in-depth strategy, according to chief information security officer (Ciso) Vickie Miller at software firm Fico Continue Reading

By

• Warwick Ashford, Senior analyst

SAP UK&I User Group Conference 2015: Newcastle University puts ERP on Hana

Newcastle University has put enterprise resource planning and data warehouse data on SAP’s Hana platform in a proof of concept project Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

First steps taken on 'omni-channel' customer experience

The future customer experience might be personalised, but there is a long road ahead yet Continue Reading

By

• Cath Everett

Does Cambridge University Hospital’s Epic project indicate NHS lacks capacity?

Cambridge University Hospitals NHS Foundation Trust’s £200m eHospital project was seen as a model of how an NHS trust could revolutionise its IT, autonomously. A tale of over-ambition? Continue Reading

By

• SA Mathieson

Irish hospital to offer patient access to records by November 2016

Galway Clinic plans a big-bang launch of its Meditech electronic medical record system, which includes a patient portal and mobile app Continue Reading

By

• Lis Evenstad

DDN revamp adds SFA14K plus hyper-converged and all-flash options

DataDirect Networks upgrades core HPC storage arrays to create SFA14K, and adds hyper-converged SFA14KE plus all-flash IME14K front end to smooth I/O bottlenecks Continue Reading

By

• Antony Adshead, Storage Editor

Suppliers lay the groundwork for IoT in Czech Republic

ICT suppliers are putting in place the technology infrastructure that will enable towns and cities in the Czech Republic to harness the internet of things Continue Reading

By

• Krzysztof Polak

Amsterdam Arena aims to set digital example to others

The Amsterdam Arena is a digital powerhouse which, according to its CIO, wants to set an example for the city to follow Continue Reading

By

• Kim Loohuis

Free software gains ground in the Italian public administration

Italy's Ministry of Defence is pioneering the use of open-source office productivity tools with the migration of 150,000 PCs to LibreOffice Continue Reading

By

• Piero Macri

Three ways to build a big data system

In a book excerpt, author Dale Neef outlines and compares different approaches organizations can take when trying to bring a big data system into their IT environments. Continue Reading

By

• Dale Neef

Met Office's new supercomputer to deliver £2bn of socio-economic benefits

The Met Office aims to realise a range of socio-economic benefits to UK industries thanks to improved forecasting with its new Cray supercomputer Continue Reading

By

• Fiona O'Cleirigh

Tech will turn HR into a ‘productivity department’

HR technologies are moving away from managing staff in favour of helping them become more productive Continue Reading

By

• Bill Goodwin, Computer Weekly

British American Tobacco saves £1.4m after automating candidate selection

British American Tobacco uses custom profiling software to cut the number of applications managers have to screen by half, as part of a major re-organisation of its recruitment processes Continue Reading

By

• Bill Goodwin, Computer Weekly

Oracle OpenWorld 2015: Larry Ellison vaunts Oracle’s cloud services over rivals

Larry Ellison promoted his company’s cloud services and berated rivals in his opening keynote at Oracle OpenWorld 2015 Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Yakult uses data analytics to boost growth in the Netherlands by 20%

Probiotics maker Yakult is using analytics and data visualisation tools to boost its sales in the Netherlands Continue Reading

By

• Bill Goodwin, Computer Weekly

UK retailers could use data analytics more to cash in on Black Friday

Research by data visualisation supplier Tableau suggests British retailers could do better with analytics as Black Friday looms Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

German rail and transport group turns to virtual reality in war for talent

Deutsche Bahn claims to be the first company in Germany to use virtual reality as a recruitment tool Continue Reading

By

• Bill Goodwin, Computer Weekly

MySQL 5.7 aims at deeper convergence with Oracle tech and NoSQL

MySQL 5.7 has been released with next-generation hardware in mind, offering greater interoperability with Oracle and NoSQL database technologies Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Is digital disruption a threat or an opportunity for banks?

Banks have been relatively unaffected by the digital revolution that has transformed other industries – but that's about to change Continue Reading

By

• Bryan Glick, Editor in chief

The problem of smart cities and connectivity in the UK

Only once leaders develop a framework for local economic and societal development can the “smart city” buzz can evolve into “intelligent communities” Continue Reading

By

• David Brunnen, Groupe Intellex

BT Openreach division expands services deal with Infosys to improve support for engineers

BT Openreach is using a software platform from Infosys that draws data from several sources to improve support for its engineers and customers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Opera chooses Workday over Oracle as it moves HR to cloud

Browser company Opera opts for slick internal IT as it competes with Apple and Google for skilled technologists Continue Reading

By

• Bill Goodwin, Computer Weekly

Dell and EMC's Big Splash point to hyper-convergence

On the storage side, Dell trailed EMC in the enterprise storage space. How will this affect the newly merged tech giants? Continue Reading

How the Consumer Rights Act will affect the digital industry

Consumer legislation has been updated to take into account the unique nature of digital content – but what does it mean for technology suppliers? Continue Reading

By

• Jasnoop Cheema

Why blockchain heralds a rethink of the entire banking industry

Blockchain, the distributed ledger technology behind bitcoin, is both a threat and an opportunity for financial services – and the banks are taking it very seriously Continue Reading

By

• Bryan Glick, Editor in chief

Low-power WANs overlooked for IoT connectivity, says Beecham

Beecham Research says machine-to-machine comms and the internet of things (IoT) will turn to low-power wide area networks (WANs) over mobile grids Continue Reading

By

• Alex Scroxton, Security Editor

South Manchester NHS signs up to take Allscripts EPR

University Hospital of South Manchester NHS Foundation Trust has become the latest trust in the region to choose an electronic patient record system from Allscripts Continue Reading

By

• Lis Evenstad

RBS to pilot product based on blockchain technology in 2016

Royal Bank of Scotland is among the early adopters of distributed ledger technology that could shake up the banking industry Continue Reading

By

• Bryan Glick, Editor in chief

DWP looks to Facebook and LinkedIn for social services' digital future

The Department for Work and Pensions (DWP) says it intends to learn from social networking firms and use external data to better understand people's lives Continue Reading

By

• Mark Ballard

Singapore and UK researchers investigate privacy in big data era

Academic organisations in Singapore and the UK collaborate on the privacy questions raised by big data and the cloud Continue Reading

By

• Tao ai Lei

What's on your desktop?

In this week's Computer Weekly, Microsoft has released Office 2016 and is urging customers to migrate to Windows 10 – but is a desktop upgrade worth the hassle? We report from the Dreamforce conference on the latest products from Salesforce.com. Continue Reading

Workday seeks growth, not profit, as it expands in Europe

Cloud services company Workday is setting its sights on growth as it expands from cloud HR, to finance, learning and analytics Continue Reading

By

• Bill Goodwin, Computer Weekly

Ford reduces injuries with virtual assembly programme

Ford is using computer-aided design to help reduce cases of productivity-sapping musculoskeletal disorders caused by the labour process Continue Reading

By

• Peter Ray Allison

Keeping up with Cassandra, the NoSQL database

What does Call of Duty, the Hive smart thermostats, Social Weather and the William Hill bookie app all have in common? They are all powered by the Apache Cassandra NoSQL database Continue Reading

By

• Lis Evenstad

How technology is helping deliver aid to Syrian refugees in the Middle East

The Syrian refugee crisis has engulfed the Middle East, but technology is proving to be an essential tool to help aid organisations support displaced people Continue Reading

By

• Andy Favell

Free energy from radio waves could power the internet of things

A pocket-sized pollution monitor is one of the first applications to use free energy from Wi-Fi and mobile phone signals Continue Reading

By

• Bill Goodwin, Computer Weekly

Accenture spends €25m on European centre in Dublin

Accenture will open a European technology hub in Dublin that will recruit 200 people and focus on modern technologies Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Legal documents reveal HP's failings over Autonomy

The board of Hewlett-Packard (HP) knew about Autonomy’s failings – yet voted the $11.1bn acquisition through regardless, internal memos have revealed Continue Reading

Health chief 'should be held to account' for whistleblow errors

Former nurse and clincial commissioner Bernie Rochford claims unfair dismissal after blowing the whistle on IT problems which put patient care at risk Continue Reading

By

• Julia Gregory and Bill Goodwin

Almost 30% of retailers use facial recognition technology to track consumers in store

Retailers are using more technology in store to track customer behaviour, with the younger generation finding it useful for their shopping experience Continue Reading

By

• Clare McDonald, Business Editor

CIO interview: Rob Threadgold, global head of IT infrastructure and operations, ICBC Standard Bank

Standard Bank is taking a global approach to IT challenges following its acquisition by Chinese banking giant ICBC Continue Reading

By

• Mark Samuels

NHS trust denies bullying and intimidation of IT whistleblower

Managers were already aware of whistleblower's concerns about the accuracy of NHS Southwark's data, tribunal hears Continue Reading

By

• Bill Goodwin and Julia Gregory

Tennis governing body ATP outsources digital development

The men's world tennis governing body, the ATP, signs Infosys to help it use digital technology to better engage fans and players Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Europe – September 2015 edition

Find out the winners of the Computer Weekly European User Awards 2015. The awards aim to shine a light on businesses across Europe that have excelled in their approach to using technology. You can find a full list of winners in this issue and we have highlighted a few through in-depth case studies. Continue Reading

Al Rayan Bank finds business agility in cloud applications

Al Rayan Bank believes its investment in cloud applications gives it an edge in business agility Continue Reading

By

• Brian McKenna, Enterprise Applications Editor