Aid organisations using technology to help Syrian refugees in the Middle East

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Mobile apps help with communication between refugees and NGOs

Source:  Dr John Haskew, WHO

Aid agencies are increasingly using technology for two-way communications with refugees. These include the use of the WhatsApp messaging application to send informative or anti-fraud messages, bulk SMS, modern and fully equipped callcentres/helplines, social media channels such as Facebook and dedicated information sites in Arabic, such as Refugees-Lebanon.org and help.unhcr.jo.

In this picture, doctors and refugees use mobile devices for public health training in Mafraq Governorate, Jordan.

Click here to read more details about how technology is helping deliver aid to Syrian refugees in the Middle East.

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