News
Managing IT and business issues
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June 20, 2019
20
Jun'19
HCL delivers digital services to Cricket Australia
Cricket governing body chooses Indian IT supplier to expand the boundaries of its customer engagement platforms
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June 20, 2019
20
Jun'19
Tech startups establish deep roots in Copenhagen
Danish capital offers all the advantages startups need to get off the ground and many are staying there for the long haul
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June 19, 2019
19
Jun'19
How AirAsia streamlined its customer service
Integrating multiple customer touch points with Salesforce has enabled Asia’s leading low-cost carrier to shorten waiting time and improve customer service
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June 19, 2019
19
Jun'19
Looming private sector IR35 reforms prompts calls for gig economy-focused tax system overhaul
The growth of the gig-based economy has exposed weaknesses in the UK tax system – exacerbated by the IR35 reforms – that mean an overhaul is needed, panel claims
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June 19, 2019
19
Jun'19
Finland’s Tieto and Norway’s Evry merge to fend off competition from Indian suppliers
Two of the Nordic region's biggest IT suppliers merge as competition in their home region increases
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June 19, 2019
19
Jun'19
How Carsales cuts through the noise in incident response
The Australian firm is using PagerDuty to sieve through a sea of alerts from various alerting systems that notify operations staff of customer and IT issues
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June 17, 2019
17
Jun'19
Post Office asks Court of Appeal for permission to appeal judgment in first Horizon trial
The Post Office has applied to the Court of Appeal to appeal judgment in Horizon trial
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June 14, 2019
14
Jun'19
IT outsourcing is increasing, but not as we know it
IT outsourcing is growing in the UK, as organisations spend more as part of their digital transformations
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June 13, 2019
13
Jun'19
UK tech visa application numbers rise for the fifth year in a row, Tech Nation confirms
Data from visa endorsement body Tech Nation reveals 45% year on year jump in tech visa applications, with India and the US emerging as the two major sources of candidates
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June 10, 2019
10
Jun'19
TSB makes key appointment in IT restructure
Mark Curran moves from CYBG to head up reorganisation that will see control of TSB’s IT transferred to an internal team from parent company’s tech subsidiary
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June 07, 2019
07
Jun'19
CIO interview: John Finch, Refinitiv
Refinitiv CIO John Finch says finding people with the right level of data science skills is his biggest challenge
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June 07, 2019
07
Jun'19
Edtech in the Nordics offers students alternative learning journeys
Pioneering attitude to technology innovation across business and society lends itself to adoption in education across the region
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June 03, 2019
03
Jun'19
Most of today’s enterprise blockchain platforms will need replacing in two years
Most blockchain platforms currently being used in enterprises will have to be replaced in the next couple of years, says Gartner
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May 31, 2019
31
May'19
Facebook loses bid to halt European court decision on EU-US data sharing
Irish Supreme Court dismisses attempt by Facebook to prevent the European Court of Justice considering the validity of US-EU data transfers, after Austrian lawyer Max Schrems argued that they put the privacy of EU citizens at risk
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May 31, 2019
31
May'19
SAP disruption leads to Revlon class action lawsuit
Investors at cosmetics giant Revlon are taking action following a bungled SAP ERP deployment
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May 28, 2019
28
May'19
Saudi Arabia’s largest auto company completes SAP project as part of digital transformation
Abdul Latif Jameel Motors wins SAP Quality Gold Award for digital revamp programme that overhauled performance and efficiency across its business
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May 26, 2019
26
May'19
Australian firms coming to grips with AI ethics
Australian businesses are warming up to AI, but just two in five have standards and guidelines for AI ethics, a study finds
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May 24, 2019
24
May'19
Post Office told to pay over £5m of its opponent’s costs for first Horizon trial
The judge in the Post Office Horizon trial has ordered the organisation to pay the legal costs of its courtroom adversaries, and refused to give permission to appeal a major judgment
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May 22, 2019
22
May'19
GoCardless migrates to cloud and gets Google engineering capability
Fintech has moved from an IBM infrastructure as a service to Google’s cloud platform
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May 20, 2019
20
May'19
Lloyds Bank creates 500 IT roles in Scotland
New recruits will support banking group’s digital transformation as it aims to give customers “Google-like experiences”
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May 20, 2019
20
May'19
Danske Bank launches initiative to help SME customers with cyber security
Danske Bank launches initiative to support the cyber security efforts of its SME customers
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May 20, 2019
20
May'19
Post Office applies to appeal damning judgment in first Horizon trial
The Post Office has applied for permission to appeal judgments from the first trial in its IT-related legal battle with subpostmasters
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May 16, 2019
16
May'19
ANZ CIOs hit roadblocks in digital agenda
Top IT leaders in Australia and New Zealand are grappling with cultural roadblocks and slow progress in advancing the countries’ digital agenda
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May 16, 2019
16
May'19
CIOs want staff with good soft skills to help drive digital change
Effective communication of what is being done and why is vital for organisations implementing digital transformation, survey shows
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May 15, 2019
15
May'19
Facebook engaged in ‘calculated’ campaign to eliminate competition, claims businessman
A US businessman is seeking damages from Facebook after accusing the social media company of unfairly blocking “humorous” Facebook pages which generated hundreds of thousands of dollars in advertising revenue
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May 14, 2019
14
May'19
Public sector outsourcing spend plummets
Private sector outsourcing dominated spending in the UK during the first quarter of 2019
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May 12, 2019
12
May'19
Australian businesses facing talent crunch amid scramble to transform
A survey reveals that Australian firms will require 35,000 IT workers this year, but they are not getting the talent they need
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May 09, 2019
09
May'19
Facebook co-founder: ‘It is time to break up Facebook’
Co-founder of Facebook, Chris Hughes, has published an op-ed in The New York Times calling for Facebook to be broken up, as it faces investigations from the US Federal Trade Commission
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May 09, 2019
09
May'19
Physical stores – the place to meet your tribe
In a digital world, stores still have a place as community hubs, representatives from Lego, Vans and M&Ms told Retail Expo
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May 07, 2019
07
May'19
Technical error on Capita system puts Barnet council staff out of pocket
A system error that led to Barnet council staff being incorrectly paid is the latest complaint about a back-office outsourcing contract with Capita
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May 03, 2019
03
May'19
From friction-filled to till-free: The path to a checkoutless Sainsbury’s store
Daniel Hills, group digital product manager for Sainsbury’s, tells Retail Expo the journey his team had to take to eventually launch a till-free store trial featuring its new shopping app
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May 02, 2019
02
May'19
Why IT departments miss basic IT security hygiene
IT departments are failing to patch security holes in software because of a disconnect between security and operations teams, survey finds
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April 29, 2019
29
Apr'19
Danske Bank and IBM bring AI to banking IT
Artificial intelligence partnership is designed to reduce the risk of major IT outages and keep the bank’s customers happy
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April 24, 2019
24
Apr'19
How technology is shaping Malaysia’s economy
Malaysia has one of the most digitally connected societies in the world, but more work is needed to bridge the digital divide
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April 17, 2019
17
Apr'19
Government says no conflict of interest in trial despite Post Office chairman’s dual role
BEIS refutes MP’s suggestion of Post Office chairman’s conflict of interest in group litigation case involving Horizon IT system
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April 17, 2019
17
Apr'19
Middle East CIOs optimistic as budgets increase and digital transformations expand
Cyber security and risk management will see the biggest increase in spending, but digital transformation of businesses is a major driver of investment, survey shows
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April 17, 2019
17
Apr'19
Gartner: Shift to public cloud curbs datacentre spending
More servers are being bought by public cloud providers, but these tend to be cheap, original device manufacturer equipment, rather than boxes from HPE, Dell or Lenovo
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April 17, 2019
17
Apr'19
How UnaBiz is disrupting the IoT market in APAC
From offering low-cost connectivity to hardware design and integration services, the Singapore-based technology supplier is causing a stir in the internet-of-things market
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April 16, 2019
16
Apr'19
NatWest eases business payments with biometric authentication on mobile
NatWest is making it easier and safer for businesses to make payments of any size via a mobile app using biometric authentication technology
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April 16, 2019
16
Apr'19
Sweden to take up Finnish AI challenge
Following Finland’s example, Swedish companies are starting to use a training programme to bring staff up to speed with artificial intelligence
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April 15, 2019
15
Apr'19
Facebook takes extraordinary legal steps to contain document leak
Facebook targets journalists and news organisations for computer searches
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April 14, 2019
14
Apr'19
Singapore firms streamline operations, fend off disruption with cloud
Certis and financial institutions are among those in the city state that are turning to cloud services to gain a competitive edge
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April 12, 2019
12
Apr'19
ASEAN datacentre providers must up their game
Digital transformation trends are changing the ASEAN datacentre landscape and those that wish to succeed must transform themselves, says Frost & Sullivan
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April 10, 2019
10
Apr'19
ANZ business users calling the shots in ICT decisions
Business users in ANZ firms have more sway about technology decisions, but it is not always a case of shadow IT
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April 08, 2019
08
Apr'19
How APAC firms can tame the data beast
Companies and data management experts across Asia-Pacific reveal how they are tackling data management challenges that have been compounded by growing cloud usage and compliance requirements
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April 04, 2019
04
Apr'19
The rise of digital workers and the bot economy
Automation Anywhere’s booming business, particularly in the Asia-Pacific region, is a sign of things to come in the new world of work where digital workers can be hired from a bot store
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April 03, 2019
03
Apr'19
Demand for edge datacentres set to grow in APAC
More edge datacentres will be needed in the Asia-Pacific region to cope with greater adoption of edge computing and IoT when 5G networks are up and running
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March 21, 2019
21
Mar'19
Australian firms grapple with business-IT gap
The growing chasm between business and IT has hit Australia more than other countries, according to a study on the state of digital transformation initiatives
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March 20, 2019
20
Mar'19
CCRC watching Post Office Horizon trial closely
The Criminal Courts Review Commission considering judgment in subpostmasters versus Post Office litigation trial
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March 19, 2019
19
Mar'19
Post Office director cross-examination confirms lack of investigation into branch IT problems
A high court judge heard that the Post Office did not investigate a computer system error that could cause losses, despite being offered evidence