Aerated concrete building products manufacturer H+H UK has cut costs and improved efficiency by digitising thousands of paper documents.
The company has implemented form creation and document scanning and storage software from Version One.
"Printing invoices, statements and despatch notes has been reduced from several hours a week to less than ten minutes because most are now sent electronically," said Brian Collins, IT manager at H+H.
Although the company had not quantified the cost savings from automation and improved efficiency, they were "no longer drowning in paper," he said.
Collins said that by going digital, the company had eliminated consuming manual processes for producing, delivering, storing and handling around 50,000 paper documents each year.
"The system has also replaced archiving documents by microfiche, which was a slow and archaic process," said Collins.
Once scanned and archived, documents can be accessed by staff from six sites across the UK. Collins said this had reduced the time spent resolving customer queries by more than half.
H+H plans to reduce the number of paper documents it handles even further by implementing systems to approve documents electronically and automate invoice processing.