In Depth

In Depth

• Electronic procurement aims to speed path to e-government

  James Rogers reports on the launch of a government initiative to encourage councils to use e-procurement technologies  Continue Reading

• Outsourcing: Dirty tricks and hidden agendas

  Outsourcing deals can become dangerous territory for the unwary IT manager. Here Nick Huber outlines some of the hazards that can...  Continue Reading

• Women in IT: From small beer to D-Day and beyond

  Once mistaken for her assistant's secretary, Ann Budge has risen above the unwitting prejudices, while always retaining the human...  Continue Reading

• TMA 2002: Reality bites

  Depression in the telecoms industry means the Communication Management Association's annual conference - TMA 2002 - is likely to...  Continue Reading

• Careers: Are you a dodo?

  The current state of the recruitment market is making many network professionals feel they are a species in danger of extinction....  Continue Reading

• PCs revisit scene of crime online

  Leicestershire police is offering an e-learning course on forensics via its intranet, writes Karl Cushing  Continue Reading

• IT lessons: Henley adopts Web conferencing

  Web conferencing is proving to be ideal for distance-learning management courses, writes Daniel Thomas.  Continue Reading

• Web sites: the facts on legal compliance

  Your guide to detecting and managing the online risk  Continue Reading

• Telcoms suppliers: Saint or sinner?

  Misplaced faith in a telco that later goes bankrupt can disrupt the business of its users. So how reliable is your supplier?...  Continue Reading

• VoIP: Still on hold

  Voice over IP promises huge cost savings, yet companies are hanging back from investing in the technology. Philip Hunter...  Continue Reading

• Can the UK learn to manage?

  Is it worthwhile giving managers time off to study for an MBA? Ross Bentley finds out.  Continue Reading

• Military options

  As the British Army embarks on a massive digitisation programme, Nathalie Towner looks at the IT careers available in the forces  Continue Reading

• Next move: How can I develop my Java skills?

  I have worked in IT for 12 years, and currently work for an insurance company. The major skills involved are Powerbuilder,...  Continue Reading

• Work, rest and play: Britons pay dearly for unleashing their anger

  Losing your temper at work is definitely the wrong way to get noticed by the IT manager. But traditionally mild-mannered Brits...  Continue Reading

• Retailers and card issuers step up fight against online fraud

  After a slow start the online credit card verification scheme set up to save UK retailers millions of pounds a year lost to...  Continue Reading

• Can the iSeries cut it as an e-commerce engine?

  A number of UK companies have found that the robustness of iSeries servers makes them ideal engines for driving their e-commerce...  Continue Reading

• If small firms go under only big cats will survive

  In the IT jungle users putting the bite on suppliers may pay a high price for small savings, as they speed the evolution of a...  Continue Reading

• Uniform network identity - with Liberty we're not there yet

  On 15 July 2002, the Liberty Alliance released version 1.0 of its specification for federated network identity. Neil Macehiter...  Continue Reading

• Grid computing in the enterprise

  While grid computing provides organisations with the opportunity to maximise the use that they are able to make of their existing...  Continue Reading

• How Nortel's CIO slashed costs ready for the upturn

  Nortel Networks has been aggressively cutting jobs in a bid to restore profitability. The company headcount has fallen from...  Continue Reading

• Your Shout! Is £91m a fair price for NHS e-mail?

  We've had an inbox full of your comments following Simon Moores' recent Thought for the day column on an e-mail system for the...  Continue Reading

• Voice recognition gives Odeon users "human" phone contact

  The Retail Automation conference heard how the Odeon Cinema chain has significantly cut telecoms costs since implementing voice...  Continue Reading

• Companies encouraged to share data on crime

  Retailers were urged at the annual Retail Automation Conference to share more crime incident data with others in the industry to...  Continue Reading

• High street shops are eager to adopt RFID electronic tagging

  Retailers are looking to IT to help reduce crime and increase profits. Daniel Thomas reports  Continue Reading

• Net used to fight drug abuse

  In Richmond and Kingston an online project delivers the UK's national drug strategy, writes Karl Cushing.  Continue Reading

• Warehousing warms to wireless

  The huge number of vertical industries that require mobility is driving the adoption of wireless technology by UK companies,...  Continue Reading

• Getting wired: Weapons for fighting spam

  Junk e-mail is the bane of Web users. Use online blacklists and whitelists to fend it off.  Continue Reading

• Opinion: Keep your power base accessible

  What your company knows is its most valuable asset, so don't let that knowledge data be put in some dark, isolated place.  Continue Reading

• Storage: A strategy to save money

  Without a sound management strategy, you could be wasting 73p out of every pound you spend on storage, says Danny Bradbury.  Continue Reading

• Long hours rob fathers of childcare role at home

  Combining a career with parenthood is tough. One or both parents in the majority of dual-income families work hours outside the...  Continue Reading

• Employment: Unreasonable requests

  Last week Xtra! asked why IT employers feel entitled to demand ever more from job candidates. This week ITers answer back and...  Continue Reading

• Networking: Wireless in Antwerp

  Setting up a wireless network throughout an historic hotel is quite a challenge, and even more so when the building stretches...  Continue Reading

• Next Move: Qualified, experienced, but no job

  I am a 33-year-old IT manager with 10 years' experience managing support and technical teams. I have managed large projects and...  Continue Reading

• SIP: a skill for the future

  Linking the Internet and conventional telephony, SIP will be the key to 3G services, writes Nick Langley.  Continue Reading

• Inland Revenue & EDS: Divorce Impossible?

  It used to be said that only two things in life are certain: death and taxes. Inland Revenue seems to have made that three, by...  Continue Reading

• Prince's Trust mentors share their experience

  When technology director Steve Pikett returned to the UK after working in the US he noticed one big difference between the two...  Continue Reading

• Financial success enables BCS to offer new services

  The most successful financial year in the BCS' 45-year history is enabling it to forge ahead with new Web services, a new...  Continue Reading

• Soap receives top rating by Gartner analyst

  Gartner analyst Larry Perlstein tried to make sense of the plethora of Web services standards for delegates at the research...  Continue Reading

• 5 minute interview: Scott Ross; Cablefree

  Scott Ross, business development manager, Cablefree, speaks  Continue Reading

• Sitting on a fortune

  When customers refuse to buy, it is sometimes a good idea to abandon the hard sell and encourage firms to review and refresh the...  Continue Reading

• EDS - an indication of struggles to come for the IT outsourcing market?

  EDS' announcement regarding lower-than-expected revenues for the third quarter of 2002 came as a shock to the IT services...  Continue Reading

• New security alerts put Microsoft under pressure

  A string of new security alerts from Microsoft - four this week and 57 so far this year - has highlighted the company's challenge...  Continue Reading

• Have you considered an alternative to Exchange?

  IBM's launch of Lotus Domino 6 this week has focused attention on the cost and functionality of rival e-mail systems.  Continue Reading

• What every business executive should know about managing IT in a regulated environment

  Regulatory compliance has become a business risk. In the US the Food and Drugs Administration has forced a number of US companies...  Continue Reading

• Same job, different world

  IT roles can vary greatly depending on which sector you work in. Karl Cushing talks to IT professionals in the financial...  Continue Reading

• How to prepare for the Euro domain

  Next year may see the biggest new domain name registration process to date, with the launch of the ".eu" top-level domain. It is...  Continue Reading

• Reflections of the past?

  The dotcom boom and bust is nothing new - look back to the 1980s, when a familiar pattern appears. So which suppliers will...  Continue Reading

• Strategy Clinic: Consult the expert

  UK organisations have many dealings with local and central government even if these are limited to no more than filing tax...  Continue Reading

• E-government creativity is driving global development

  Local innovation is the force that carries e-government forward around the world. James Rogers reports  Continue Reading

• Next Move: How do I become a CIO?

  I have a masters degree in computer science and have worked in IT for seven years in a variety of roles from systems manager on...  Continue Reading

• Police officer reaps the benefits of switch to IT

  Changing career is always a daunting step to take, but when police officer David Norris decided he wanted to enter the world of...  Continue Reading

• Ufi learns about its learners

  The Government's e-learning network is using a reporting tool to improve its service, writes Karl Cushing.  Continue Reading

• IT decision-makers take wireless one step at a time

  Exclusive research for Computer Weekly reveals that IT directors and chief information officers are interested in wireless...  Continue Reading

• Leaders call for radical shake up to improve IT project success rate

  A call for radical change to improve the poor success rate of IT projects and gain more respect for IT people has come from the...  Continue Reading

• Are IT employers asking too much?

  Many IT workers believe employers are increasingly asking for an unrealistically large number of skills in the people they take...  Continue Reading

• Blast from the past

  In the first of a three-part special on the PC industry in the UK, we look back to the earliest beginnings of the desktop...  Continue Reading

• Love hertz

  From 80286 to Pentium 4, 2900 to Duron, Intel and AMD have always been at the heart of processor development  Continue Reading

• Screening process

  Twenty years ago, monitors were not updated as often as processors or software, but time has altered the way they are now viewed  Continue Reading

• Space traders

  From something considered as boring and unimportant in the past, storage has emerged from the shadows and jumped into the...  Continue Reading

• End-to-end business intelligence

  The traditional classifications of business intelligence software are changing.  Continue Reading

• Peregrine users weigh up the options

  Organisations using Peregrine Systems infrastructure asset management software must consider their options carefully following...  Continue Reading

• Understanding the TCO of server-based computing

  There are several factors that make it more difficult for companies to develop better application management strategies.  Continue Reading

• Computastars: Jeux sans frontiers

  Ross Bentley reports from the Computastars international final in the Netherlands.  Continue Reading

• Portal eases strain on intranet

  The education department is rolling out a portal to relieve pressure on its intranet, writes Karl Cushing.  Continue Reading

• Dicing with data laws

  The legislature has taken a growing interest in data and network traffic over the past few years. Lindsay Nicolle finds IT...  Continue Reading

• It's a jungle out there

  Jungle.com's IT upgrade to cope with the Christmas rush in 2001 was a disaster. Orders were lost, as were 2,500 customers. But...  Continue Reading

• Don't leave loose ends in contracts

  In the wake of the financial difficulties suffered by large suppliers such as WorldCom and KPNQwest, you would be best advised to...  Continue Reading

• Getting Wired: The biter bit and beyond

  New EU legislative teeth could make it easy to fall foul of litigation-happy suppliers.  Continue Reading

• Shaken not stirred

  The merger of drinks giants Guinness and United Distillers involved more than a simple blend in terms of IT - managers found a...  Continue Reading

• Are you getting the balance right?

  Under pressure to perform at work? Stress is getting to most of us. Roisin Woolnough reports.  Continue Reading

• Corporate blueprint smartens up M&S technology

  Marks & Spencer has shrugged off more than just the frumpy cardigans - it is streamlining the shape of its IT planning, too....  Continue Reading

• Offshore outsourcing in India: Is this the way forward?

  Offshore outsourcing is a means of reducing costs but there are a number of issues to watch out for.  Continue Reading

• Sound foundations

  The booming construction industry has enormous potential as a market for IT vendors, but selling systems in this fragmented...  Continue Reading

• Let your supplier take the risk

  Project management is a risky business and IT history is littered with supplier/customer relationships that have abruptly ended...  Continue Reading

• How to create a relationship that works

  Choosing a supplier can feel like entering a lottery - there's a chance you'll come out on top but nothing is guaranteed....  Continue Reading

• UK and EU retailers and suppliers leading RFID implementations

  How radio technology is being deploy to reduce theft in retail.  Continue Reading

• Joint loyalty card dips into customer data honeypot

  Some of the biggest players in the loyalty card market have joined forces to improve their use of customer data but industry...  Continue Reading

• Jobs slump continues

  The latest Computer Weekly survey of job advertisements shows that IT recruitment fell yet again, and there is no sign of an end...  Continue Reading

• Location-based services: Knowing their place

  Spamming mobile users with text messages is not going to win customers' hearts and minds, but location-based services can...  Continue Reading

• Communication skills: Speech therapy

  Frustrated by constantly having your infrastructure projects shelved? Then you probably need to learn to justify the project...  Continue Reading

• When colleagues wind you up

  Roisin Woolnough finds out how to deal with office politics.  Continue Reading

• Moving on painlessly

  Julia Vowler talks to the outgoing IT director of Autoglass about how he has prepared for his new post heading software...  Continue Reading

• City ITers discuss the issues over free beer

  IT professionals rubbed shoulders with City gents at our recent Thirst Thursday on 5 September, writes Nathalie Towner.  Continue Reading

• Next Move: Should I study Prince2 or ITIL?

  I have been with my current company for four years as a systems manager. I am an experienced manager of technical teams and have...  Continue Reading

• Dispute may force employers to confront Tupe muddle in court

  The row about who should pay off Atos Origin's staff after their work for Lucent was transferred to Compaq could lead to...  Continue Reading

• Demand for professional BCS qualifications grows

  Growing demand for BCS qualifications has brought major landmarks for the society's Information Systems Examinations Board...  Continue Reading

• Companies must be prepared for voice over IP

  A number of organisations are already reaping the benefits of carrying their voice and data traffic on the same network, and...  Continue Reading

• Prudent firms should learn from Prudential's project

  A leading software supplier is facing court action over a problem project for the third time in a decade. Are suppliers and...  Continue Reading

• Building on open source systems

  Using the Tomcat Java architecture and Apache Web Server as the framework for an application server.  Continue Reading

• No ignoring integration

  A recent survey of 300 businesses (100 each in the UK, France andGermany) in the finance and manufacturing, retail, automotive...  Continue Reading

• Prisoners can find work online

  PC terminals in prisons are helping inmates arrange jobs for when they are released, writes Karl Cushing.  Continue Reading

• Let's talk about sharing

  By working together and agreeing on shared technical standards for the automation of the supply chain, all organisations can...  Continue Reading

• Repairing the CRM link

  Customer relationship management is one example of the over-hyped, under-delivering software booms of the late 1990s. Danny...  Continue Reading

• Enterprise application integration:Time to get it all together

  Enterprise application integration (EAI) involves connecting internal applications, such as financial, enterprise resource...  Continue Reading

• Internet infrastructure automation

  Automation has an important role to play in utility computing. Ovum examines how suppliers are using technology to simplify IT...  Continue Reading

• Open source Slapper poses new threat to Net security

  The Apache/mod_ssl, or "Slapper", worm that is fast infecting Web servers worldwide marks a new milestone in the evolution of...  Continue Reading

• Goldman Sachs: IT spending to stagnate in 2003

  Large US multinational companies remain unhappy with Microsoft's new licensing regime and as a result will barely increase IT...  Continue Reading

• Watch your step

  Microsoft's licensing changes have tempted other major software companies to examine their own charging models. Karl Cushing...  Continue Reading

• BA/Dell partnership on course to take-off

  Last week Dell became one of only a handful of companies to become a strategic supplier for British Airways. The agreement signed...  Continue Reading

• Intel Developer Forum: Plans for tomorrow's chips are revealed

  Delegates at the Intel Developer Forum heard how the company planned to use new materials and new structures to create the...  Continue Reading