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Sorting out the Dutch government’s IT mess
This article is part of the CW Benelux issue of May-July 2020
The Netherlands wants to be at the forefront in areas such as artificial intelligence (AI), yet the country’s government itself lacks a solid IT architecture and knowledge about technology and digitisation. So how can the government steer its IT into calmer waters? A government includes of all kinds of institutional structures providing a stable, reliable function, while IT is dynamic, changes quickly, is innovative, has many complexities and is transformative. Unfortunately, the Dutch government’s existing institutional structures are not suitable for innovation. “You have to think very carefully about how to bring these two opposites together,” said Marijn Janssen, professor of ICT and governance at TU Delft university of technology. “The government wants stability and robustness and wants to function. But ICT innovation is the opposite – you try something with a certain risk of failure, learn from it and go on. It is actually diametrically opposed – and yet you need both.” According to Daan Rijsenbrij, retired professor of IT...
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Features in this issue
IT leaders in Belgium, the Netherlands and Luxembourg expect bigger budgets this year, with spending on digital transformation projects and related technologies being prioritised
Tech experts discuss the challenges and potential solutions to the Netherlands government’s IT problems
In 2019, the Netherlands had more than 450 companies active in financial technology. The country’s “polder model”, in which new and traditional companies work closely together, offers many opportunities for fintechs