Few companies are exploiting the full potential of
theSAP softwarethey are paying for, a
study by IT consultant West Trax reveals.
West Trax has found users not using standard
SAP functionality available in their systems, and in business
areas where some SAP standard transactions had been used, a very
high proportion of the available standard functionality remained
unused.
Even in most of the best practice systems in the study, more
than 50% of the SAP standard transactions that were relevant to the
users' businesses and available in their systems were not used.
Users paid licence and maintenance fees for this software yet
failed to exploit the potential to convert these costs into
business value, said West Trax.
At last November's SAP UK & Ireland User Group Conference in
Birmingham, SAP UK managing director, Steve Rogers, challenged
delegates to use their SAP assets more effectively.
"I find it frustrating that the majority of you only seem to be
using a modest slice of the software you have acquired," Rogers
told them.
West Trax analysed data from 269 benchmarks in 13 different
industry sectors for its study.
