Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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Tip
27 Feb 2026
10 strategies to improve contact center agent performance
Contact center agent performance improves when organizations combine training, feedback, routing and self-service with the right data, tools and support. Continue Reading
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News
27 Feb 2026
UK has laid track for open banking, but failed to run trains
The UK risks losing its fintech leadership, with open banking progress slow, as countries such as the UAE and India advance rapidly Continue Reading
