Review of ITinvolve for Knowledge Management

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Harnessing team knowledge for faster issue resolution

Source:  Thinkstock

Storing information about common issues and the IT environment saves staff from reinventing the wheel and duplicating effort.

The ITSM Review recently published a competitive comparison of knowledge management technology including Cherwell, EasyVista, and ITinvolve. In this article we take a closer look at ITinvolve.

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