Opinion
Opinion
Enterprise resource planning (ERP) software
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Why automation isn’t always an improvement
Automation can help organisations run more efficiently, but only if the most inefficient steps in a business process are fixed first Continue Reading
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Using AI to automate business processes and create revenue streams
We look at how a utility company in Australia is using artificial intelligence to automate at scale, improve the planet and reshape the Australian energy market Continue Reading
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Three steps to harden supply chains
The coronavirus has shone a spotlight on the fragility of modern supply chains and the risk of having a single point of failure Continue Reading
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The new age of supply chains post-Covid
Supply chain managers have been predicting the future for years. Now manufacturers are relying on insights to inform their decision-making Continue Reading
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Gartner: Are the real cloud wars about to begin?
In 2017, the big cloud providers were focused on competing on infrastructure as a service, but the shift to platforms is shaking up the market Continue Reading
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Audit services – the next frontier for tech giants?
As data analytics, AI and automation technology advance, could we be about to see technology firms take on some of the responsibilities of the big financial audit firms? Continue Reading
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Driving digitisation: open standards in process automation
Organisations often can’t take advantage of advances in digital technology due to the lack of interoperability in their IT systems in different facilities, but open standards promise a way forward Continue Reading
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How to make the most of your SAP licences
There is no point in paying for something you never use – or worse, using the wrong licence. Doing the bare minimum for SAP licence management is not enough Continue Reading
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The high price of not understanding how automation works with existing software licences
Businesses must check their software licences before they introduce robotic process automation or they risk breaking the rules Continue Reading
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How AI is disrupting the role of call centres and call centre staff
Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading
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Driving digital productivity in the UK
There is a need for British businesses to improve their adoption of digital technologies Continue Reading
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The customer-centric cloud model for HR IT
IT and HR departments are working increasingly closely with cloud suppliers to develop and improve cloud-based HR systems Continue Reading
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Time for DevOps to get out of the weeds
Software and service providers face a battle to deliver new products, features and capabilities faster than ever Continue Reading
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Define a software delivery strategy for business innovation – four key steps
As software takes a central role in modern business models, application delivery capability has become the key enabler of disruption Continue Reading
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The IT supplier empathy gap
How well do IT suppliers really understand your needs? Continue Reading
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Don’t create a mobile enterprise app for the sake of it
Enterprise mobility applications need a clear objective, advises Accenture’s Nisha Sharma Continue Reading
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Take an issues-driven approach to business intelligence
Accenture advises CIOs to put business issues ahead of data, know the users, look beyond ERP data, and embed analytics in BI Continue Reading
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Security Think Tank: Security testing a vital part of software procurement
How can security professionals ensure security testing becomes part of the procurement process for all business software? Continue Reading
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Making sense of SAP HANA and in-memory computing – a user view
For SAP users, in-memory computing tools such as SAP HANA promise to deliver a step change when it comes to data processing and analysis Continue Reading